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- ItemImplementation of the Refugee Policies: A Case of Refugee Land Rights in Nakivale Refugee Settlement(Uganda Christian University, 2023-09-08) Ivan SenyonjoThe study examined the implementation of the refugee policies: a case of refugee land rights in Refugee Settlement Camp in Nakivale. This research was guided by three objectives: identifying the implementation mechanisms of the refugee land rights policies, reviewing the implications of implementing refugee policies; a case of refugee land rights on local communities and reviewing the implications of implementing of refugee policies; a case of refugee land rights on refugees. The research was conducted using a descriptive survey research design and specifically employing a mixed methods approach. Purposive and simple random sampling was used to get a sample of 123 respondents that were interrogated in this study. Data was collected using questionnaires with 103 refugees and nationals from Nakivale Refugee Settlement and interviews with 20 government officials. Findings, of the study reveal that there is still a high level of ignorance among the refugees and the local communities about the refugee land rights in Uganda as the government has not done enough to sensitize these people about these laws and how they work which could be one of the reasons for the continued conflicts between host communities and refugees. However, despite of the increase in the number of refugees in Refugee Settlement camp in Nakivale, the government has tried to ensure that they provide land to the refugees to enable them practice farming and produce their own food for sustainability purposes. Furthermore, the study findings conclude that the right to possess land or distributing land to the refugees rests with the Office of the Prime Minister in Uganda. Finally, it can be noted that the available refugee land rights are fair; however, the challenge has come with the implementation of these refugee land rights since the refugees feel that the government and international organisations are not doing much in enforcing these rights. Finally, the study recommends the need for the government through its different stakeholders like the Prime Minister’s Office; needs to take a lead in ensuring that all the people in the refugee camps are made aware of their rights to land ownership. The government through the Parliament and the legal team need to embark on the process of amending the refugee land ownership policies. Finally, there is need to put tough punishments for the people that do not respect refugee land rights.
- ItemManagement of Refugees and Socio-Economic Development in Kigoma Region Northwestern Tanzania(Uganda Christian University, 2023-09-11) Veronica Samuel NdombaThe study examines the impact of the presence of refugees on the socioeconomic development in the host communities in Kigoma region, Northwestern Tanzania. The study was motivated by the increased visible conflicts between the host population and refugees in Kigoma region regarding whether they are an asset or burden to the socioeconomic sphere of the state. Consequently, the study was conducted in Kasulu district that hosts the largest refugee camp in the region; hence its population bearing the testimonies of the effects of hosting refugees for a long period in their communities. Specifically, the study sought to examine the effect of the refugees’ influx on social service delivery to the host communities; analyze the economic benefits and losses because of the refugee settlements or camps in host communities; and assess the role of Government and International Organizations/Non-Governmental Organizations intervention in mitigating the effects of refugees in host communities. The cross-sectional research design was observed alongside the mixed methods approach that was applied on a sample of 132 respondents. The study findings draw a conclusion that the local people have benefited by the provision of social services because of the coming of the refugees; the social services sector is the sector which has benefited more from the presence of refugees. The sector, especially the condition of health facilities and the level of services improved with the arrival of the refugees. The health sector received substantial investment which contributed to the construction of several hospitals and clinics that were easily accessible in terms of distance and time by the residents in the community. Moreover, the social economic benefits or losses due to the arrival of refugees in the host communities were mixed. Refugee-related insecurity led locals to evacuate their homes and confiscated valuable property from local communities. On the other hand, the presence of refugees increased marketing and business prospects, as well as financial output. While refugees also supplied inexpensive labor, refugee activities gave locals job chances. The Government of Tanzania and its international relief counterparts have been on the frontline in ensuring the societies affected by the influx of refugees have been rejuvenated and continuously being rehabilitated in terms of resources and infrastructure. The study recommended the need for emergency preparedness in refugee-torn areas in line with appropriate institutional frameworks and laws that will be conducive to maximize the benefits of the refugees so that they can be more of an asset than a burden to the socioeconomic development of the local and state economy in general.
- ItemChildren’s Right to Protection and Ability to Participate in Career Decision Making in Makindye Division, Kampala Capital City(Uganda Christian University, 2023-09-19) Fatuma OmarThis research sought to examine children protection laws on the promotion of the right to participation. It also sought to explore children’s understanding of their right to participation in career decision making and also to assess children’s participation in career decision making, both at school and home. This study employed a cross sectional design, utilizing mixed methods research approach. The research undertook a case study exploration of these issues directly with children in order to examine their understanding of participation and their actual participation in career decision making. Teachers, parents/guardians, civil servants and non-governmental organizations that work in line with children, were also involved to assess their role in the promotion of the right to participation. The key study findings show that Laws and policies on children protection and especially on participation are well articulated, and are in line with universal and international standards. Findings also show that Children’s understanding of the right to participation and their actual participation is high. Lastly, the study findings show that there is an increase in the promotion of children’s rights which is reflected through the increased participation in career decision making. The study recommends continuance of empowerment and awareness and that children should be supported to realize their participation rights.
- ItemMenstrual Management Practices:Attitudes and Perceptions of Refugees in Palabek Refugee Settlement, Lamwo district, Northern Uganda(Uganda Christian University, 2023-09-19) Teddie BabuMenstruation and its management practices are still faced with several restrictions from cultural, religious, and social settings. This is not only in rural areas but also in towns among the educated. These dictate how menstruation and management should be handled. This study explores the cultural rationale for menstrual management practices, perceptions of women and men, and the attitude of men and women towards the cultural practices of refugee women in Palabek refugee settlement in Lamwo district. For this exploratory study, a qualitative research method was chosen. Zone 5A and B were chosen with 2 FGDs in each zone and 5 key informants’ interviews including local refugees, a representative from UNHCR, and OPM respectively. Overall, participants displayed knowledge of the topic by sharing their views, beliefs, experiences, and what they have heard about menstruation and its management. The common menstrual management practices are using clothes, sitting on sand or cow dung. Generally the perception of the participants was that culture bites women so hard and dictate how they should run their life. The attitude of the participants towards menstrual management practices indicated that the whole process being painful is not enough but the practices associated with menstruation are demeaning. The study recommends that partners should hold awareness meetings to help change the perception and attitude of the community on menstruation and educate on the hygienic methods of managing it. OPM and UNHCR should order all partners to have a budget to support women and girls with MHM materials. Safe space conversations should be given attention so that they identify silent issues such as this under research, training women and girls in making reusable menstrual management pads and a need for massive community and women’s awareness against the practices.
- ItemReview of the Implication of Cash Transfer Policy on Girls' Education in Juba Payam, South Sudan(Uganda Christian University, 2023-09-22) Jacqueline Adot KasaraABSTRACT The study reviewed the cash transfer policy to establish its implication for girls' Education in Juba Payam primary school. The study was to establish the current trends of girls' enrollment, Retention, and dropout in primary schools in Juba Payam: and to determine the contribution of the cash transfer policy to girls' enrollment, Retention, and dropout in primary schools in Juba Payam; and, to assess the effectiveness of cash transfer policy on girls' enrollment, retention, and dropout in schools in Juba Payam. The research adopted a descriptive study with a quantitative approach in which, out of fifty-five respondents, a sample of 50 was selected and questionnaires administered to them. The study concludes that in selected primary schools, the conditional cash transfer has led to improvement in girls' education, based on the four indicators of girls' education enrollment, Retention, attendance, and performance of girls in schools improved courtesy of the conditional cash transfer policy. The Policy has mainly been more effective on the welfare of girls, as the results in the current study have shown that the dependent cash transfer conditions are instrumental in ensuring the effectiveness of girls' education. However, the factors that have hindered its full effectiveness include parents' education level, household income levels, and occupation of parents or guardians. Overall, there is a strong interlinkage between the implementation of conditional cash transfer policy and girls' education, implying that the dependent cash transfer policy, since its rollout in 2013, has positively improved girls' education in areas of girls' school enrollment, and Retention, attendance, and performance. The study recommends the need for policy sensitization for parents to be increased so that the parents understand the requirements and the condition of the Policy to ensure more effectiveness. Secondly, there should be consideration of expanding the policy scope and coverages to cover boys because they are also vulnerable, just like girls. The boy children are equally experiencing similar school challenges, which the ministry needs to address by extending the funds to bits in schools. That is subject to whenever there are funds availability by DFID. Thirdly, the Policy should be reviewed to cover all girls' rights from primary 1 to universities to cover the previously left out groups to benefit from the impact of conditional cash transfer on service delivery. The current Policy covers upper primary and secondary education leaving out post-secondary and tertiary learning. The recommendation is that all girls' rights from primary 1 to senior four should be covered by the Policy.
- ItemVillage Health Teams and Health Promotion in Rural Communities in Uganda: A Case of Katine Sub-County Soroti District(Uganda Christian University, 2023-10-10) Patrick EyokuThe study on Village Health Teams and Health Promotion in Rural Communities in Uganda was stimulated by numerous challenges facing the VHTs, delays at the health centres, increasing morbidity and mortality rate due to lack of medicines and late patient arrival at the health centres, and the absence of social work’s supporting role in the health promotion at the village level. This study aimed at assessing the effectiveness of VHTs in promoting health in rural communities in Katine sub-County, Soroti District. It had four objectives namely; (i) Establishing people's perception about VHTs' role in health promotion. (ii) Assessing the waysin which VHT services have improved health practices in the community (iii) understanding the challenges faced by the VHTs in health promotion, and (iv) Exploring the supportive role of social work to the VHTs in health promotion. A purely qualitative research approach was used. An open-ended interview guide and FGDs were used to collect primary data. A total of 25 out of 29 participants participated in the study. The data were cleaned, categorized under themes and sub-themes, and analyzed using Nvivo v.11. The bio-data were analyzed using Stata v.13. The data were presented following the research objects and themes. The findings revealed that participants were aware of the roles VHTs play in health promotion. The VHTs have also significantly improved health practices. However, cultural impediments still affect health promotions. The VHTs still face myriad of challenges including; limited facilitation, limited training, and disrespect from the community. The supportive roles of social workers can help enhance the performance of VHTs even at the village level, especially considering the community needs and coordinating/collaborating with the government on addressing health-related issues. The study recommends that there should be an urgent increase in the health sector funding and subsequently, the health centres. Additionally, improved funding, medical supplies, and operational equipment like gumboots, bicycles, gloves, etc. for the VHTs. Enhancement of VHT training so that they can be more competent. Furthermore, set up a health care section at every health center specifically for senior citizens because VHTs struggle to reach them with the services they need. Finally, integration of social workers in HP even at the village level.
- ItemExamining the Implementation and Relevance of the Skilled Birth Attendance Policy to Pregnant Women in Rural Uganda: A Case Study of Kibuku Health Center IV, Kibuku District(Uganda Christian University, 2024-05-22) Joan Ritar KasidiThe Skilled Birth Attendance Policy is the main strategy being used to ensure a reduction in maternal mortality in Uganda for achieving SDG3. Despite the policy, maternal mortality rates remain high in Uganda. This study aimed at examining the implementation and relevance of the Skilled Birth Attendance Policy to pregnant women in rural Uganda. The study used qualitative and quantitative methods and analysed data using Stata 14. The findings revealed that Kibuku HCIV was not well equipped and pregnant women were also not well prepared for skilled birth attendance. Over 70% had not been informed about birth and complication preparedness by a health worker and only 39% had prepared for emergencies that could occur in the current pregnancy though 88% had a positive attitude towards skilled birth attendance. The study recommends that policy implementation reforms should be made to ensure the policy interventions benefit more women and reduce maternal mortality.
- ItemAdherence to Culture and Gender Based Violence in Luuka District, Busoga Sub Region Uganda(Uganda Christian University, 2024-05-24) Paul NaherezaThe study established the effect of adherence to culture on gender-based violence in Luuka District, Busoga sub region, Uganda. The study was guided by objectives which included; assessing adherence to culture in Luuka District using bride price practices, property inheritance practices, and forced/ early marriages, determining the effect of adherence to culture on Gender-based Violence in Luuka District using bride price practices, property inheritance practices, and forced/ early marriages and identifying the emerging patterns between adherence to culture and Gender-based Violence in Luuka District. The study was carried out using a cross sectional research design where both quantitative and qualitative research approaches were used. The data was collected using questionnaires and interviews and during the data collection, both purposive and simple random sampling methods were used. A sample size of 80 respondents who are households in Bukanha village, Bukooma Sub County, Luuka district including 6 leaders from the same area was also used in the study. The findings of the investigation underscore a pervasive and troubling relationship between adherence to cultural practices in Luuka district and gender-based violence. Adherence to culture through bride price practices, property inheritance practices as well as forced/early marriages all significantly contribute to different forms of gender-based violence that include but not limited to sexual coercion, emotional and physical abuse, economic violence but also denial of many opportunities for the women. These practices that are deeply and strong rooted in the tradition of the region render women as property and perpetuate unequal power dynamics, further entrenching gender-based violence. The findings also reveal the emerging patterns between adherence to culture and gender-based violence such as relaxed laws and regulations, poverty levels as well as education levels of people in Luuka District. The findings affirm the urgent need for comprehensive interventions, policy changes and community education to challenge and address the harmful practices hence promoting gender equality and women’s rights while combatting the scourge of gender-based violence in Luuka district. Finally, the study recommends community sensitization on bride price, legal reforms, women empowerment, education and awareness campaigns, support services for victims, poverty alleviation, cultural sensitivity training, collaboration with religious institutions, ongoing research and peer support programs to combat gender-based violence in Luuka district.
- ItemFactors Affecting Effective Solid Waste Management Practices in Mukono Central Division(Uganda Christian University, 2024-05-27) Samuel MpiimaThe massive production of solid wastes especially in urban places of developing countries is a common occurrence especially in developing world, these waste products are usually improperly dumped thus posing a huge environmental and public health concerns. This study focused on examining the factors that affects sustainable management of solid wastes in Mukono Central Division. The research undertaking adopted a descriptive survey research design, data was collected using survey, in-depth interviews and observation methods and a stratified sampling technique was used in accessing a total sample size of 219. The study findings disclosed that a considerate proportion of residents in Mukono central division practiced rudimental solid waste management within their premises, there are also a common practice of illegal dumping and open burning. The residents demonstrated low level of knowledge in properly managing solid waste but indicated positive attitudes towards practicing it. It was further disclosed that there were very few solid waste collection facilities within the study area. The researcher recommends that Mukono central division should promulgate a comprehensive legal and policy framework with strong penalties for illegal dumping and encouraging incentives for those that practices proper waste management methods.
- ItemAssessing the effectiveness of Decentralised Human Resource Function in improving Health Service Delivery in Mukono Health Center 1V(Uganda Christian University, 2024-06-19) Beatrice OhuriireThe study assessed the effectiveness of decentralized human resource function in improving health service delivery in Mukono Health Center IV. It specifically focused on, establishing the effectiveness of recruitment autonomy on the quality of health service delivery in MHC IV, examining the effectiveness of career management control on the quality of health service delivery in MHC IV and establishing the effectiveness of performance management on the quality of health service delivery in MHC IV. The study was carried out using a cross-sectional survey research design where quantitative research approach was also used. The data was collected using questionnaires during the data collection, stratified sampling method was used. A sample size of 36 staff members of MHC IV was also used in the study. The study findings reveal significant correlations between recruitment autonomy (r = .653**, p < .05), career management control (r = .699**, p < .05), and performance management (r = .705**, p < .05) with the quality of health service delivery at MHC IV. Regression analyses further confirm the importance of these factors, showing significant coefficients for recruitment autonomy (β = 0.201, p = 0.000), career management control (β = 0.251, p = 0.000), and performance management (β = 0.323, p = 0.000), underscoring their critical roles in enhancing service delivery effectiveness. Lastly, the study recommends the need for MHC IV to enhance recruitment autonomy by refining the process to align with local healthcare needs, strengthen career management control by empowering staff in career development, maintain performance management practices for clear expectations and feedback, integrate performance incentives based on objective measures, and ensure supervisors are adequately trained to support staff. These measures collectively aim to improve service quality, foster a supportive work environment, and promote continuous improvement in healthcare delivery at MHC IV.
- ItemThe Effect of Training on Staff Performance Among Private Secondary Schools in Mukono Municipality, Mukono District(Uganda Christian University, 2024-06-20) Daneil KamaraThe study aimed at assessing the effect of Training on Staff Performance among Private Secondary Schools in Mukono Municipality, Mukono district. It specifically examined the effect of off-job training on Staff Performance among Private Secondary Schools, effects of on-job training on Staff Performance among Private Secondary Schools, and the strategies to improve staff performance among Private Secondary Schools in Mukono Municipality, Mukono district. This study adopted a descriptive research design. The study adopted both quantitative and qualitative approaches. The study collected data from 5 Head Teachers and 50 teachers at from the selected 5 private secondary schools in Mukono Municipality, Mukono district. The study used purposive and simple random sampling techniques. The study used qualitative and quantitative methods of data collection and these included interviews and questionnaire methods of data collection. Two types of analyses were conducted and these included quantitative and qualitative analyses. The study found out on-job training among Private Secondary Schools including job rotation at the school, mentoring done at the school, Job Instruction is practiced at the school, Internship Training opportunities are supported by the school, self-instructional training is supported by the school, apprenticeship is conducted at the school among others. Findings on Off-job training among Private Secondary Schools revealed use of classroom lectures, workshops and seminars are used, simulation is conducted, case studies are done, role-playing among others. Findings on Training and Staff performance among Private Secondary Schools showed that communication skills improves after training, training helps to reduce tension and conflict between them and other institutional members, training improves staff attitude towards work, boosts staff enthusiasm to work better, staff is able to achieve a measurable sense of ownership of the school among others. In conclusion therefore, training and staff performance is significantly related as revealed by majority respondents during the study. The study recommends that private schools management needs to help staff to know what staff training is and make them understand the importance of it. The School Directors‟ department could explain to the teachers about the objectives of training and how they will benefit from the training. Meanwhile, the employees should be told how they can use what they learnt from the trainings in the future.
- ItemEffects of the Watoto Child Sponsorship Programs on Education Attainment Among Children Under Watoto Child Care Ministries(Uganda Christian University, 2024-06-20) Esther Tabitha MakumaThe study examined the effects of the Watoto child sponsorship programs on education attainment among children under Watoto Child Care Ministries. It specifically focused on; establishing the influence of financial aid on education attainment among children, examining the influence of mentorship on education attainment among children and finding out the influence of community involvement on education attainment among children under Watoto Child Care Ministries. The study was carried out using a cross-sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews during the data collection, both purposive and simple random sampling methods were used. A sample size of 80 children that have benefited from the program and 10 program implementers was also used in the study. From the study findings, it was revealed that the Watoto child sponsorship program significantly enhances educational attainment among children through financial aid, mentorship, and community involvement. Financial aid alleviates financial burdens, ensuring school attendance and improving academic performance (r = .568**, p < .05; β = 0.351, t = 8.869, p = 0.000). Mentorship provides personalized guidance and motivational support, fostering essential life skills and academic success (r = .473**, p < .05; β = 0.303, t = 8.264, p = 0.000). Community involvement creates a supportive environment, expands resources, and promotes collaborative efforts, contributing to positive educational outcomes (r = .367**, p < .05; β = 0.214, t = 2.423, p = 0.000). Lastly, the study recommended enhancing financial aid, strengthening mentorship programs, increasing community involvement, implementing regular assessment mechanisms, and scaling up the Watoto child sponsorship program. These measures aim to ensure comprehensive educational support, personalized guidance, community engagement, effective evaluation, and expanded reach, thereby improving educational attainment and socio-economic development.
- ItemThe Effect of Ineffective Communication on Customer Loyalty in the Public Sector, a Case Study of Centre for Languages and Communication Services (Clcs), Makerere University(Uganda Christian University, 2024-06-20) Allen AinembabaziThe study examined the effect of Ineffective Communication on Customer Loyalty in the Public Sector, a case study of Centre for Languages and Communication Services (CLCS), Makerere University. It specifically focused on; investigating the relationship between miscommunication and customer loyalty in CLCS, establishing the relationship between delayed communication and customer loyalty in CLCS and examining the relationship between technological barriers and customer loyalty in CLCS The study was carried out using a descriptive research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews during the data collection, both purposive and simple random sampling methods were used. A sample size of 92 customers of CLCS and 10 staff of CLCS was also used in the study. The study findings revealed the critical role of effective communication and technological infrastructure in shaping customer satisfaction and loyalty at CLCS. Miscommunication, delayed communication, and technological barriers were identified as significant challenges that negatively impact customer loyalty. Addressing these issues is imperative for CLCS to maintain and enhance customer loyalty by fostering clarity, responsiveness, and efficiency in communication processes and technological systems. By prioritizing improvements in communication effectiveness and technological advancements, CLCS can cultivate positive customer experiences, bolster trust, and strengthen long-term loyalty among its clientele. Based on the study findings, it is recommended that the Centre for Languages and Communication Services (CLCS) at Makerere University implement comprehensive communication training for staff to enhance clarity and responsiveness, modernize technological infrastructure to eliminate barriers, establish clear communication protocols for timely interactions, and conduct regular assessments to continuously improve communication effectiveness and meet customer needs.
- ItemImproving Social Accountability and Health Care Service Delivery in Public Health Facilities in Uganda: A Case of Mukono General Hospital(Uganda Christian University, 2024-06-21) Margaret NtambiThis study examined the social accountability mechanisms for improving health care service delivery in public health facilities in Uganda, using a case study of Mukono General Hospital. Specifically, the study assessed the various social accountability mechanisms for improving health service delivery at Mukono General Hospital; identified the factors affecting social accountability at Mukono General hospital; and assessed the role of social accountability practices in improving health service delivery at Mukono General hospital. A descriptive research design was adopted with a qualitative research approach. Data was collected from a sample of 15 Heads of department and Section at Mukono General Hospital using interviews. The study found that Public Tracking Systems participatory planning and monitoring through elected leaders and Village Health teams; community surveys, scorecards and social audits implemented by Civil Society Organizations (CSOs), Health Facility Management Committees and use of media are some of the social accountability mechanisms for improving health service delivery at Mukono General Hospital. Rigorous reporting standards, illiteracy among local populations, lack of adequate information tools, citizen’s limited knowledge about their rights and responsibilities, political interference and lack of funding were found to be barriers to effective social accountability and health service delivery. Findings also indicated that social accountability plays a significant role in improving health service delivery at Mukono general hospital. The study concluded that social accountability interventions are effective in improving health service quality delivery at Mukono General Hospital. The study recommended that: community – based monitoring should be strengthened and complemented with measures to sanction health officials and public service providers who do not perform according to expected standards; training of citizens to build their capacity in monitoring of health service provision in their areas; management of Mukono General hospital should consider relationship-building between community and health practitioners at the facility; and the Ministry of Health should build a strong institutional support in the form of resources, data, education, and citizen empowerment to facilitate social accountability in public health facilities.
- ItemAn Assessment of Public Private Partnership Best Practices on the Effectiveness of the Naads Programme in Uganda: A Case of Mukono District, Uganda(Uganda Christian University, 2024-06-21) Fulatu NamboozoThe study conducted an assessment of PPP best practices on the effectiveness of the NAADS programme in Uganda: a case of Mukono District, Uganda. It specifically focused on; establishing the effect of stakeholder engagement in PPP on the effectiveness of the NAADS programme, examining the effect of contract performance and monitoring in PPP on the effectiveness of the NAADS programme finding out the effect of risk management in PPP on the effectiveness of the NAADS programme in Mukono district. The study was carried out using a cross sectional survey research design where both quantitative and qualitative research approaches were also used. The data was collected using questionnaires and interviews during the data collection, both purposive and simple random sampling methods were used. A sample size of 80 respondents who are farmers that have benefited from the NAADS program in Nyenje parish plus the management of MDLG was also used in the study. From the findings, it was revealed that there are significant positive relationships between stakeholder engagement (r = 0.875, p < 0.05), contract performance and monitoring (r = 0.848, p < 0.05), and risk management (r = 0.833, p < 0.05) in public-private partnerships (PPP) and the effectiveness of the NAADS programme in Mukono District. Key factors included active farmer involvement, regular communication, effective monitoring, and robust risk management strategies, all of which enhanced programme adaptability, sustainability, and credibility. Regression analyses confirmed the significance of these elements in predicting the programme's effectiveness. Lastly, the study recommended the need for enhancing stakeholder engagement through active farmer involvement, communication, and feedback systems; establishing robust contract management with clear performance indicators and regular monitoring; and implementing comprehensive risk management strategies to ensure preparedness, adaptability, and stakeholder confidence in the NAADS programme in Mukono District.
- ItemAssessing Employee Relations Strategies and Staff Productivity in Public Hospitals in Uganda: A Case Study of Old Mulago Hospital Kampala(Uganda Christian University, 2024-06-25) Tanazio Hillary MurangiraThe primary objective of this study was to assess the effect of employee relations strategies on staff productivity at Old Mulago Hospital Kampala. Specifically, the study established the effect of: employee communication strategy, employee participation strategy and negotiation strategy on staff productivity at Old Mulago hospital Kampala. A case study research design was adopted, employing a quantitative research approach. Data was collected from 82 respondents from Old Mulago hospital using self-administered questionnaires. Descriptive statistics, including frequencies, percentages, mean, and standard deviation, were employed for data analysis, while inferential statistics such as Pearson's Correlation coefficient and linear regression were used. The study found that employee communication (r = 0.504, p<0.05); employee participation (r = 0.401, p<0.05) and negotiation (r = 0.609, p<0.05) are significant and positively correlated with staff productivity at Old Mulago hospital. Employee communication, employee participation and negotiation were found to significantly predict staff productivity by 44.1% (Adjusted R2 = 0.441). It is concluded that employee communication, employee participation and negotiation as employee relations strategies have significant positive relationship with staff productivity at Old Mulago hospital. To enhance staff productivity, the study recommended that the management of Mulago hospital should: provide training programs to improve managers’ and supervisors’ communication skills; provide more scope for employees’ voice to effectively communicate their concerns to management and build good employee relations that can foster staff productivity; establish a structured feedback mechanism to encourage employee input on various organizational aspects; create more opportunities for employees to express their opinions; implement direct dialogue mechanisms like joint work committees or team meetings; empower their staff to effectively advocate for their interests and engage in constructive collective bargaining agreement; and promote transparent communications during and after negotiations.
- ItemMrs.(2024-09-10) Zawedde DorothyStress is among one of the major occurrences that are directly and indirectly related to lives of human being around the world. Both student leaders and non-student leaders in secondary schools have equally reported some signs of stress. Throughout the lives of students in school, there are always cases when they experience stress which is known to negatively affect their academic performance. About 40% of the students in secondary schools have signs and symptoms of depression and from these students; 82.5% of them have symptoms of frustration and anger and 67.5% have symptoms of anxiety and fear. This research thus majorly focused on assessing the perceived influence of stress, coping on the academic performance of both girls in leadership together with none leaders in secondary schools. The researcher further employed a descriptive survey design with a quantitative approach. The study population was categorized of girl student leaders and none girl leaders in the selected schools of Mukono Municipality and a sample size of 83 girl student leaders and 348 none leaders who were selected. The researcher used closed ended questionnaires to gather data from all the study respondents and SPSS 21.0 was used to carry out the data collection process. Findings from this study revealed that all students at one point have ever expressed stress in the course of their study. Major sources of stress among girls in secondary schools are institutional demands, academic work together with a few external stressors. Therefore, among the girl student leaders, dominant among the stressors were institutional stressors (M = 3.36). On the other hand, among the girl student none leaders, dominant among the stressors were academic stressors (M = 3.90). Multiple linear regression results for student leaders in the selected secondary schools revealed that there was a significant relationship between the academic stressors, institutional stressors together with academic performance of girl students in leadership at 5 percent level of significance (P<0.05). On the other hand, among none student leaders, only academic stressors significantly influence the academic performance of students (P>0.05). Regarding coping strategies, majority of the girl leaders either agreed or completely agreed that they made an attempt to carry out activities which could make them feel better for the times they felt stressed. The researcher therefore recommends that secondary schools should put a lot of emphasis on establishing counseling programmes with an objective of empowering the girl child so that girls develop the capacity to deal with stress while at school.
- ItemNGOS’ Interventions and Socio-Economic Transformation of Street Children in Uganda: A Case of Child Restoration Outreach (CRO), Mbale City(Uganda Christian University, 2024-10-02) Elizabeth AmonginThis research was on NGOs interventions and socio-economic transformation of street children in Uganda: A case of Child Restoration Outreach (CRO) in Mbale City. The purpose was to explore interventions CRO was using for socio-economic transformation of street children; assess the contribution of such interventions on the socio-economic transformation of street children and establish challenges children experienced as a result of such interventions. The study used both quantitative and qualitative methods in collecting and analyzing data. Out of 80 children registered with CRO, 70 were found present. Using Yamane (1967) formula, a sample of 60 was selected. Data collection tools included interview guides, focus group discussions, and questionnaires. Purposive sampling was used to select key informants, while simple random sampling identified the street children who participated in the study. The findings revealed that CRO played a significant role in improving the lives of street children by providing shelter, meals, healthcare, covering their medical expenses. However, the study found out that CRO was unable to pay school fees for the children. Overall, the study concluded that CRO had a positive impact on street children’s lives in Mbale City. The research recommended that the Ugandan government and other stakeholders create a supportive environment for all children, including street children, by offering supplementary funding to NGOs to address the issue of education. Additionally, the study urged the government to improve security in the Karamoja region, where many of the street children come from due to insecurity, and ensure food security in the area, as famine is one of the factors driving Karamojong children to the streets of Mbale.
- ItemThe Role of School Management Committee in the Achievement of Universal Primary Education (UPE) Program Objectives in Selected Primary Schools in Mukono District, Uganda(Uganda Christian University, 2024-10-07) Shallot AnkundaThe study intended to establish the role of the School Management Committee in ensuring achievements of the UPE program objectives within selected primary schools in Mukono District, Uganda. It focused specifically on establishing the contribution of the governance role of the school management committee to the achievement of the UPE program objectives in primary schools, assessing the contribution of the monitoring and evaluation role of the school management committee to the attainment of UPE program objectives in primary schools, and examining the contribution of the community involvement role of the school management committee to the achievement of UPE program objectives in primary schools. In addition to using both quantitative and qualitative research methods, the study was conducted using a cross-sectional survey research methodology. Using key informants through purposive sampling and the basic random sampling procedure, a sample size of 44 was obtained. Questionnaires and interviews were used to gather data. These research findings show that good governance of SMCs significantly enhances the attainment of the objectives of Universal Primary Education in Mukono District. The Pearson's correlation is strong and positive, relating governance practices to the success of UPE: r = 0.644, p < 0.05. With β = 0.317 and t = 5.003 at p = 0.004, 31.7% changes in the outcomes of UPE were explained by good governance. M&E also play an important role at r = 0.656 and p < 0.05; from β = 0.332, t = 4.686, and p = 0.000, showing that 33.2% of the success in UPE is linked to an effective M&E practice. In addition, community participation enhances UPE performance significantly: r = 0.623, p < 0.05, where UPE goals increase by 24.8% for every unit increase in community participation-β = 0.248, t = 3.076 and p = 0.003. It also recommended the improvement in governance practices of SMCs through selective training and resource allocation; improvement in M&E systems through robust frameworks and training; and involvement of communities through school-community interaction. Recommendations also include better resourcing and support for SMCs to carry out their functions more effectively and coordination between the SMCs and the educational authorities should be strengthened so that efforts for UPE are more in tune with national policy and will be more successful.
- ItemInternal Communication and Employee Performance in Uganda. Academics of Uganda Business and Technical Examinations Board(Uganda Christian University, 2024-10-07) Stellah NinsiimaThe study investigated the influence of internal communication on employee performance at Uganda Business and Technical Examinations Board (UBTEB). The specific objectives were to: a) Examine the influence of communication flow on employee performance, b) Assess the influence of information quality on employee performance, and c) Analyze the influence of communication channels on employee performance at UBTEB. A cross-sectional research design was employed, utilizing quantitative approaches to analyze data using percentages, frequencies, mean differences, and standard deviation. The study population consisted of 110 UBTEB employees, with a sample size of 77 respondents determined using Krejcie & Morgan's tables. Both random and purposive sampling techniques were used, with purposive sampling targeting key informants such as Heads of Departments. The results revealed a statistically significant relationship between internal communication and employee performance. Multiple regression analysis indicated a strong positive correlation (R = 0.822) between the internal communication variables and employee performance. The R Square value of 0.676 suggests that 67.6% of the variability in employee performance is explained by communication flow, information quality, and communication channels. The p-values for communication flow and communication channels were highly significant at 0.000, well below the conventional threshold of 0.05, indicating a strong influence on employee performance. Information quality also had a statistically significant effect, with a p-value of 0.027. The study revealed that boosting communication flow, information quality, and channel diversification can considerably improve employee performance at UBTEB. It advised that UBTEB develop regular feedback mechanisms, undertake communication skills training, assess communication flows on a regular basis, and vary communication channels in order to promote an open communication culture. This study highlights the importance of internal communication in boosting employee performance and provides practical solutions for enhancing communication tactics within firms.