Master of Arts in Organizational Leadership and Management

Permanent URI for this collectionhttps://hdl.handle.net/20.500.11951/806

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A descriptive profile of employee job satisfaction and workplace experiences in Sudan Evangelical Mission across organizational, interpersonal, and intrinsic factors
(Uganda Christian University, 2026-01-12) Charles Hillary Guli
Employee job satisfaction is a critical concern for organizational effectiveness, particularly within faith-based non-governmental organizations operating in fragile contexts. This study presents a descriptive profile of employee job satisfaction and workplace experiences in Sudan Evangelical Mission (SEM), focusing on organizational, interpersonal, and intrinsic factors. A descriptive cross-sectional research design was adopted, and data were collected from all 35 employees of SEM using a structured questionnaire. The data were analyzed using frequencies and percentages to capture employees’ perceptions without inferring causal relationships. The findings show that the workforce is predominantly composed of program staff directly involved in service delivery, reflecting frontline workplace realities. Descriptive results reveal widespread dissatisfaction with organizational systems, including policy clarity, promotion procedures, professional development opportunities, grievance handling, communication, and supervisory relationships. Intrinsic factors such as recognition, appreciation, morale, and perceived alignment between organizational values and practice also emerged as significant concerns. Although peer support among colleagues was generally strong, this did not translate into a strong sense of relational connectedness, indicating that collaboration was largely task-driven. Compensation was viewed relatively positively; however, non-monetary aspects of the work environment were perceived as inadequate. The study concludes that employee job satisfaction in SEM is shaped more by organizational practices, leadership relationships, and intrinsic motivation than by pay alone. The findings underscore the need for policy review, leadership development, effective communication, grievance management, and intentional recognition practices. By providing a descriptive, evidence-based snapshot of employees’ lived experiences, the study offers practical insights for organizational reflection and improvement in faith-based NGO contexts.
Academic Performance Improvement for Primary School-Going Children Sponsored by Compassion International in Northern Uganda
(Uganda Christian University, 2025-05-05) Emmanuel Nyiringabo
Sponsored primary school children need a conducive environment to perform well in school. This study identified effective strategies that Compassion International can implement to improve the academic performance of sponsored primary school children in Northern Uganda. The research objectives were: to find out what keeps Compassion International-sponsored primary children in Northern Uganda from performing well; to investigate how parents contribute to the academic performance of Compassion International-sponsored primary children in Northern Uganda; to examine whether primary school facilities and curriculum are adequate to support the academic progress for Compassion International-sponsored primary children in Northern Uganda; and to explore the ways school practices differ across regions in Northern Uganda. A mixed-methods research design was used. A total sample size of 45 respondents was selected. Data was collected from interviews, survey questionnaires and observation. The findings revealed that there was a recognition that improving academic performance requires a multifaceted approach. Strategies such as conducting remedial lessons, offering scholarships, and organizing sensitization meetings are commonly employed to enhance students' academic outcomes. The responses however identified several challenges specific to Northern Uganda, including poverty, low parental involvement, language barriers, and poor access to quality education. These challenges directly impacted students' academic performance and needed to be addressed in any effective intervention strategy. The study concluded that academic performance in Northern Uganda was influenced by factors such as poverty, low parental involvement, inadequate school infrastructure, and limited resources. A holistic approach involving community, school, and parental collaboration was crucial for improvement. Recommendations included targeted poverty alleviation programs, enhancing parental engagement, improving school infrastructure, and tailoring solutions to the unique needs of different sub-regions. Expanding scholarship programs, fostering community involvement, and implementing a strong monitoring and evaluation system are also key to boosting academic success.
Addressing the Communication Gap in Organisations, a Case Study of Mercy Child Care Ministry
(Uganda Christian University, 2024-03-28) Ziporah Nassimbwa
The main purpose of this research was to understand why there is a gap in communication among Mercy Child Care Ministry (MCCM) staff and what could be done to fix this communication gap. However, this research project was also one of the requirements for the partial fulfilment of my Master’s Degree in Organisational Leadership and Management. Knowing that effective communication is a very vital tool for any two people, organization or company, if they are to thrive, even the bible says, “Do two walk together, unless they have agreed to meet?” 1 This research was therefore aimed at getting insight into what is done currently in Mercy Childcare Ministry to effect communication, what brings about the gap in communication or where is the challenge and what can be done to bridge this gap to ensure effective communication within the ministry. These research findings will not only help MCCM but will help several other organizations with internal communication gaps to get better at what they do. A total number of 100 respondents were interviewed and it was discovered that relying on one major mode of communication that is use of social media particularly WhatsApp was not as efficient as it seems in communication, it was suggested that this mode of communication be backed up with others like an SMS, or phone call just to ensure that all information gets down to the final user and in time.
Analysis of the Sudan Conflict: A Case Study of Darfur and Nuba Mountains
(Uganda Christian University, 2023-09-26) Hamid Muhager
This research analyzed the Sudan conflict: Case of Darfur and Nuba mountains. The research was guided by the following objectives; To assess how centralization of power has caused the conflict in Nuba Mountains and Darfur, To evaluate how economic and social inequalities lead to the conflict in Nuba Mountains and Darfur, To find out how the Islamization of the Sudan is responsible for the conflict in Nuba Mountains and Darfur and to assess how the Arabization of the Sudan is responsible for conflicts in Nuba Mountains and Darfur. A descriptive design was employed which gave the respondents opportunity to openly state their opinions about the phenomena under the study. 120 respondents participated in this study, both qualitative and quantitative approaches were used. The researcher employed two methods to collect data, that is self-administered survey questionnaire and key informant Interviews. The researcher used questionnaires to gather information from the selected respondents and analyzed by use of SPSS version 23 and thematic analysis was used to analyze qualitative data. The findings reveal that there are governance issues in Sudan as represented by 90% responses. 100% and 95% respondents said there is abuse of human rights and no power sharing respectively and there is no decentralization of power (85%) in Sudan. There is discrimination against the people of Nuba and Darfur regions as represented by 70% responses; key positions at the local levels for governors, commissioners, police, military and judiciary are taken up by people from other regions. This is supported by 95% respondents affirming that there is imbalance in allocating government employment. 100% of the respondents agreed that Government uses the sharia law in its administration of justice and power irrespective of citizens religious diversity and that the education system is religious biased (100%). Centralization of power has affected the government- citizens relationship and it is one of the causes of conflicts in the Darfur and Nuba Mountains. To have peace in the Nuba Mountains and Darfur, decentralized governance would be the ideal solution. There is need for talks, negotiation and arbitration between the people living in Darfur and Nuba mountains and government if lasting peace and sustainable development is to be achieved.
Assessing the Contributions of Faith Based Organisations on the Education of Vulnerable Children in Post COVID-19 Lockdown Era in Njeru Municipality: A Case of Divine Holistic Ministries
(Uganda Christian University, 2024-03-30) Fred Kiwanuka
Faith Based Organizations have been involved in provision of education services in Sub-Saharan Africa due to the rising number of vulnerable children from low-income households provision (Fawzia, 2022). The purpose of the study is to examine the contributions of Faith Based Organizations on the education of vulnerable children in post Covid-19 lockdown era in Njeru Municipality, with particular reference to the Divine Holistic Ministries. The study objectives included; to assess the education attempts by the faith based organizations in addressing the issues of education of vulnerable children in post Covid-19 lockdown era, to analyze the achievements of faith based organizations in promoting education of vulnerable children in post Covid-19 lockdown era, to examine the challenges that faith based organizations encounter when it comes to promoting education of vulnerable children in post Covid-19 lockdown era, and to propose a way forward to enhance faith based organizations’ efforts towards promoting education of vulnerable children in post Covid-19 lockdown. The study employed a cross-sectional research design, where both qualitative and quantitative approaches were used. The sample comprised of (15) management and employees of Divine Holistic Ministries, (5) officials from Municipal Education department, (5) local representatives, (75) vulnerable children and (32) family heads. These were purposively and simple randomly selected. The questionnaires, interviews and focus group discussion guide helped in gathering primary data. Data was analyzed quantitatively through the SPSS and thematic content analysis was used to analyze qualitative data. Study findings revealed that Divine Holistic Ministries provide education scholarships, education materials/school supplies support, career guidance, provides vulnerable children with fees, and basic necessities, building of classrooms and other school infrastructures, as well as counseling and psychosocial support activities to address psychosocial needs of vulnerable children. The study revealed that with FBOs, the rate of school drop-out among vulnerable children has reduced; there is increased enrolment, retention and retention of vulnerable children. With career guidance, more vulnerable children have joined vocational technical schools. It is also revealed that limited resources, the government policy, political interference, limited of knowledge and skills, lack of stakeholders’ involvement, organizational structure and corruption; as well as untimely release of donor support; these are the major challenges that faith based organizations encounter when it comes to promoting education of vulnerable children in post Covid-19 lockdown era in Njeru Municipality. Basing on the above findings, it is concluded that all the contributions done by FBOs towards enhancing accessibility of education among vulnerable children were significant. Therefore, there is positive significant relationship between the contributions of FBOs and the education of vulnerable children in post Covid-19 lockdown era in Njeru Municipality (r=.79.3**, p=0.001). The study recommended that there is need for more funding from international donors and other development partners to fill the existing financial gaps towards support of vulnerable children access to education; and areas of further research were suggested.
Assessing the Impact of Health Service in the Context of Community Growth, A Case Study of Mercy Medical Center, Mende.
(Uganda Christian University, 2024-04-05) Wifred Blair Rugumba
Mercy Child Care Ministry had offered child protection and family empowerment services to the under privileged in Mende sub-county Wakiso District for many years. However, the health care mandate was never in place and people had to travel long distances to find appropriate health services through which many lost their lives as they could not access these and on time. Mende subcounty had a population of 26,327 people at the time in 2014, and now 38,400 as of 2020 UBOS report. Considering the increased demand for health care services, Mercy Medical Center (MMC) was started. MMC is a level III health center started in 2016. In its first years, it performed so well and became self-sustaining in just months, it saw 6010 patients in 8 months. However, with the continuing community growth, the facility is not growing as expected and the patient numbers have not changed much. In 2022, a total number of 5754 patients were seen all year round. This is less compared to 6010 patients seen in May to December 2016. With the initial growth, the medical center was able to break-even and meet its operational expenses by its fourth month of operation. This allowed it to start new departments like immunization, Radiography (Ultrasound and X-ray), a fully-fledged maternity unit with the only neonatal unit in the sub-county and operating room. Even though these departments have been added, for the last 7 years, the average number of patients seen has not changed much from the usual 306-625 patients per month. We therefore conducted the study to explore the reasons for stagnation in patient growth of the health center.
Barriers and Opportunities for Women Participation in Church Leadership: A Case Study of North Ankole Diocese, Uganda
(Uganda Christian University, 2024-06-10) Stuat Amanya
The Diocese of North Ankole is located in Kiruhura Diocese, Western Uganda. The Diocese shares the same geographical boundaries with the Kiruhura and Kazo Districts, respectively. Rt Rev Alfred Muhoozi is the 3rd and current Diocesan Bishop. Although the number of female and male Christians of the Church has increased over time, women's participation in Church leadership roles is lower than men's. This study purposed to find out what can be done to encourage the Christian women of North Ankole Diocese to become Church Leaders. The study employed mixed (quantitative and qualitative) research approaches. Primary data was gathered from North Ankole Diocese (NAD) Christians (192 male and 171 female) using structured questionnaires. 10 interviews were conducted, and additional secondary data was gathered from various related literature and articles. Data was analyzed, and findings from the study show that a combination of individual, Church institutional, and societal factors affect the participation of women in church leadership positions. Family commitments, lack of sufficient role models, and inflexible working hours were found to be the leading barriers to the Christian women of NAD aspiring for Church leadership positions. To the other end, attitudes of people towards women gender roles and wife/motherhood responsibilities are the other barriers for women to aspire for Church leadership positions. Therefore, to encourage women to become Church leaders, Senior Church Leaders, both at Diocesan and Church of Uganda level should be committed to inspire, support, and create opportunities that can enable female Christians to aspire, train, and become Church leaders.
Barriers to Women's Participation in Ministry in The Seventh-Day Adventist Church: A Case of Central Uganda Conference
(Uganda Christian University, 2026-06) Johnson Mugenyi Kalumba
Barriers to Women's Participation in Ministry in The Seventh-Day Adventist Church: A Case of Central Uganda Conference The study investigated the barriers to women’s participation in ministry in the Seventh-Day Adventist Church with specific focus on the Central Uganda Conference. It specifically focused on; establishing the theological interpretation barriers associated with women’s participation in ministry, examining the cultural norm barriers associated with women’s participation in ministry, and exploring the institutional policy barriers associated with women’s participation in ministry in the Seventh-Day Adventist Church- Central Uganda Conference.
Can Ugandan Youth Unemployment Be Solved by Early Exposure to Technical and Vocational Skill Attainment? A Case Study of “Watoto’s Alumni” Improving Employment Status From 2021–2023
(Uganda Christian University, 2024) John Nicholas Opiti
Youth unemployment is a significant challenge in the developing world. The African continent has especially been hit hard. This is partially due to the growing young population, the improved literacy, stability of the economy and political atmosphere in most developing countries in Africa, except for those still struggling with civil war and political unrest. Uganda's youth plight of unemployment is no different from other African countries. According to UBOS (2021), nationally, 60% of the population aged 5-30 years attended school. That means the bigger population of Uganda spends their time in schools and subsequently workplaces. The working-age population is a central concept in labour statistics. The government must take youth unemployment as a serious challenge in social and economic development. Peter Magelah and Barbara in their report to ACODE (Peter Magelah, 2014) stated that youth unemployment in Uganda stands at between 64% and 70%, and about 400,000 youth are released annually into the job market to compete for approximately 9,000 available jobs in public service. The research emphasized studying the early exposure of children to skilling in Technical and Vocational courses and observing if it can be a solution to youth unemployment in Uganda. The studies were done in Watoto Childcare Ministry’s recipients 2021-2023 who have completed studies and are now out of the Childcare’s support. The current beneficiaries of WCCM commonly known as Watoto Alumni are more successful compared to their previous lot. 94% of those who did technical courses are gainfully employed, and those from other academic courses also registered 45% employment improvement compared to 19% of previous Watoto Alumni of 2014-2019. The studies also showed that the Ministry, through its Education Directorate, introduced vocational skilling in 2021 in the Watoto Schools. This is an initiative that children exposed to skilling programs right from primary 5 to Senior 3. The program was keenly tracked using a developed skills index for each child. The children were attached to workplaces and were expected to write reports. Termly report cards are designed to accommodate 30% skills attainment, 20% leadership development, and 50% academic performance. At the end of the day, the report was to measure a child’s performance in all three aspects. At Hope Vocational and Technical Institute (HVTI), an institute owned by Watoto Childcare Ministry, students get attached to continuous apprenticeships with companies in Kampala City and surrounding districts. These students are expected to work 2 days a week and study 3 days in class. The initiative showed tremendous improvement in students’ attitudes toward technical courses and henceforth soft skill development. 94% of the students were retained in their places of apprenticeship, and 30% were booked by employers while still studying. The major reasons for retention according to the Human Resource survey were, flexibility to learn and a positive attitude, the ability to relate to the vision, mission, and values of the organization, and the ability to learn and accept correction. Another finding that was so crucial was the youth’s lack of soft skills. The mismatched skills talked about were more of soft skills than hard skills much as hard skills were also the challenge. Many Human Resource personnel believe that hard skills can be learned as they are working with the organization. Once the employee has a positive attitude and is willing to be corrected by their supervisors. These challenges of Ugandan youths’ unemployment from the research, showed more poor parenthood and Uganda’s education system that emphasizes more academic excellence, with little emphasis on practical and attainment of soft skills. Parents are so busy looking for money and have left their children in the hands of maids and schools. Youth lack family and personal values that they should have developed from home, low attachment to family, and low character that make them manipulative, dishonest, and ungodly. Family principles are not passed on to them. Early exposure of children to skilling helps build some of these gaps with continuous mentorship and guidance. Still, a skilled person with good character is the pride of the community because he/she is fruitful, while a skilled with is character is a community problem. He/she is dangerous.
Centrality of Minority Languages in Development Programs: Analysis of How Aliba, Gimara and Reli Languages of North Western Uganda can be Considered Central in Language Development Programs
(2023-10-24) Reuben Ngosa Kabwe
This study analyzed why Aliba, Gimara, and Reli languages have not been considered central in language development programs. The central research question was “Why are Aliba, Gimara and Reli languages not considered central in the language development programs? The specific objectives of the study were; To find out how the useability; survival, distinctiveness; and representation of the Aliba, Gimara and Reli ethnic groups contribute to their consideration in languages development programs. The research adopted an action research design using a qualitative research design, based on descriptive approaches. A sample of 218 respondents were considered for the study although data was collected from 195 respondents selected using Morgan and Kreigie sampling tables. Findings on useability showed that Aliba, Gimara and Reli are spoken in their communities, that is in their homes, worship places, markets, and other public places. However, these minority languages have been suppressed and submerged by the prestige languages in the region even when they are being used. These languages risk extinction if not considered central in language development programs. On survival, it was clearly noted by the researcher that most respondents from Aliba, Gimara and Reli indicated that they had never seen or read anything written in their own languages. For many years Aliba, Gimara and Reli people have not received the necessary help to intentionally engage in activities that grow their language and culture.On distinctiveness, findings showed that Aliba, Gimara and Reli are distinct languages that need to be considered as such and not as minor or dialects to bigger languages. Alibas are proud to identify themselves as such and therefore speak Aliba at home and outside of their homes. This is the same with Gimara and Reli as shown in the study findings. On representations, it was found that Reli, Aliba and Gimara are not adequately represented on language development platforms because they are usually subdued and overshadowed by the majority languages that make them feel inferior. At the national level they are not yet scheduled in the constitution as indigenous languages in Uganda. On use ability the study recommends that development partners should initiate possible programs to develop orthographies which will enable these languages to come up with alphabets of their languages and also develop language writing systems. On distinctiveness, the study recommends that an initiative be taken to submit a formal request to the government seeking to be officially recognized as distinct indigenous languages on the national language identification list. On survival, the study recommends that the Church and development partners should begin efforts to translate scripture in these languages to enable the people to read and worship God freely in their indigenous languages. On representation, the study recommends that the different forums in which Aliba, Gimara and Reli people are found should be given adequate representation to articulate their needs as opposed to depending on views from majority languages who do not support their inclusion in language development.
Challenges of growing small businesses into self-sustaining businesses Case Study: Kampala Area Federation of Communities (KAFOC) supported households
(Uganda Christian University, 2025-05-15) Proscovia Nakamya
The small businesses are very crucial drivers of poverty reduction in the households within the cities. However, transitioning these small businesses into self-sustaining enterprises remains a significant challenge. This study explored the obstacles that hindered the growth of the small household businesses in Wakiso district with a case study of households supported by Kampala Area Federation of Communities (KAFOC) within Kira Municipality. The study highlighted the fact that some households do not value the money given so don’t work towards growing their businesses and also some households have big numbers to fend for, so they eat whatever little profit they make and businesses collapse in a short run. The findings of this research contribute to the improvement in business interventions to support the growth of businesses into self-sustaining enterprises and in the long run, improving on economic empowerment and poverty reduction among households in Wakiso district and Uganda at large
Challenges of Women Clergy in the Church of Uganda: A Case of Mityana Diocese
(Uganda Christian University, 2025-05-28) Alexander Kabogoza
This study investigated the challenges faced by women clergy in the Mityana Diocese of the Church of the Province of Uganda. Using a qualitative research design, data were collected through interviews and surveys involving clergywomen and selected church leaders. The findings revealed that women clergy in the Diocese encounter significant challenges, including congregational prejudice, male dominance in sacramental duties such as the administration of the Eucharist, limited access to leadership positions, and issues related to marital prospects. Cultural and traditional perceptions of gender roles further exacerbate these challenges, reinforcing the inferiority complex among some clergywomen and undermining their effectiveness in ministry. Additionally, disparities in remuneration and negative attitudes from congregants were also reported. The study highlights the theological and biblical foundation for gender equality, emphasizing that both men and women are equally created in the image of God and have distinct yet complementary roles in ministry. Jesus Christ’s example of honoring and including women in spiritual discourse serves as a model for the Church today. The study recommends intentional church policies to support, promote, and empower women clergy through theological training, leadership opportunities, sensitization seminars, and financial support for further studies. Schools were also identified as critical spaces for instilling gender equality values. This research contributes to the broader discourse on gender and church leadership and calls for further studies in other dioceses to address systemic challenges affecting women clergy across the Church of the Province of Uganda. The ultimate goal is to build an inclusive and biblically grounded Church.
Church Growth and Development Analysis of Why Pentecostal Assemblies of God Churches in Uganda Have Stagnated in Growth and Development
(Uganda Christian University, 2024-06-04) Judith Amodoi
The study analyzed why Pentecostal Assemblies of God Churches in Uganda have stagnated in growth and development. The specific objectives of the study were to assess how; evangelism programs; assimilation of new converts; discipleship programs; and professional training of church leaders contribute to the growth and development of Pentecostal Assemblies of God Churches in Uganda. The study adopted a mixed research design that used both qualitative and quantitative research approaches. The target population for this study was 204 participants from whom a sample size of 176 respondents were selected using the Krejcie and Morgan (1970) sample size determination tables. Data was collected using a survey questionnaire and an interview guide. The major finding from this study show that “evangelism programs, assimilation of new converts in the church, and professional training of church leaders are the major factors responsible for stagnation in the church growth and development of Pentecostal Assemblies of God Churches in Uganda. On the contrary discipleship significantly contributes to church growth and development of Pentecostal Assemblies of God Churches in Uganda. Evangelism programs do not contribute to PAG church growth and development in that; PAG does not effectively conduct evangelism programs in its churches (68%); PAG evangelism approaches are not widely adopted as policy only a few individual churches use those approaches (50%); The PAG evangelism approach is not well known to all. Some churches conduct crusades as individual church initiatives but not as a universal approach (64%); There is a knowledge gap in the awareness of use of door to door as an evangelism approach (53%); PAG does not have a well-known evangelism program and calendar being followed while conducting evangelism as a ministry (61%); PAG church members are not trained in evangelism. Trainings are organized by individual churches and not as an overall policy for all PAG churches (58%); PAG does not have a specific budget for evangelism programs; There is no clear follow up system for evangelism in PAG churches (51%); There is no full-fledged evangelism department in PAG church (77%); Assimilation of new converts in the church does not contribute to PAG church growth and development because; PAG does not have a follow up mechanism for her new converts (81%); PAG does not conduct regular baptism services for her new members (54%); Mature new members are not assigned responsibility in the church because PAG follows certain criteria to assign duty to someone in the church not basing on maturity in age (59%); PAG does not have a fully-fledged department responsible for follow up of new converts in their churches (77%). There is no discipleship curriculum and planned classes in PAG churches (72%); There is no budget for the discipleship program in PAG churches (65%). Church leader’s training is not a requirement for ministry appointment (77%). Meaning for one to do ministry in PAG does not require training before being assigned a position; Church leaders training does not assist in removing unproductive patterns of behavior in PAG church (74%); Leaders in PAG churches face challenges of handling congregations because they are not equipped with leadership skills (52%); Trained Church leaders do not prepare others for effective ministry of church growth and development (55%); Professionally trained church leaders do not fulfil formal and informal leadership roles in the church (55%).
Church Leaders Demonstration of Servant Leadership Following the Jesus Model
(Uganda Christian University, 2025-05-20) Ephraim Ndagijimana
This research found out how church leaders demonstrate servant leadership following the Jesus Model by assessing how leaders of the Anglican Church of Rwanda practice the Jesus Model of Servant Leadership. The specific objectives of the study were: To find out how church leaders in the Anglican church of Rwanda practice compassion to demonstrate Jesus’ model of servant Leadership; To assess how church leaders in the Anglican church of Rwanda demonstrate Selflessness to demonstrate Jesus’ model of servant Leadership; To assess how church leaders in the Anglican church of Rwanda demonstrate Humility to demonstrate Jesus’ model of servant Leadership; To find out how church leaders in the Anglican church of Rwanda practice Forgiveness to demonstrate Jesus’ model of servant Leadership. The study adopted a mixed research design that used both qualitative and quantitative research approaches. The target population for this study was 390 participants from which a sample size of 300 respondents were selected using Krejcie and Morgan table (1970). Data was collected using questionnaires and interview guides.
Determinants of staff participation in the Makerere University Joint Christian Staff Fellowship
(Uganda Christian University, 2026-03-02) Barbara Nerima
Although Spirituality is necessary in the workplace, the number of people attending the Makerere University Joint Christian Staff Fellowship (MUJCSF) has continued to decline. After the COVID-19 pandemic, the numbers of those attending MUJCSF have never exceeded 30 despite efforts to encourage staff to attend. The aim of this research was therefore to identify factors that encourage or hinder, participation of Makerere University staff in the MUJCSF. To gather the necessary information, I reviewed Makerere University information on the website, policies and guidelines on Workplace Christian fellowships, and administered both survey questionnaires and interviews among Makerere University Christian staff. Results obtained indicate that although Makerere University does not specifically state its position on Spirituality, there are designated places of worship and there is information on the website regarding places of worship, their locations and times of worship. Information gathered from the respondents indicates that there are no hindrances to Christian worship from Management. Regarding the individual determinants, correlation analysis for strength and direction of the relationship between selected independent variables (gender, age, Education level, Marital status, religious affiliation and Duration at Makerere University) and staff participation (dependent variable) showed a weak to moderate relationship. Results on the attitude of respondents towards workplace Christian fellowships and MUJCSF, showed they had a positive attitude and hence this is not a hinderance to staff participation in MUJCSF. Results on the MUJCSF determinants showed that limited information about MUJSCF, its vision, mission and inadequate publicity of MUJCSF activities, could be a hinderance. In addition, the venue might be a hinderance given its location from some colleges, location in the premises of the Anglican church and the lack of equipment. Most respondents said the MUJCSF is relevant and hence this is not hinderance but can be improved by consulting the members. Furthermore, the time designated for the MUJCSF is unintentionally interfered with by other University activities and personal engagements. Basing on these results MUJCSF program-related determinants are the biggest hinderance to staff participation in MUJCSF and therefore to improve staff participation, MUJCSF needs to address the hinderances mentioned.
Digital financial literacy and financial inclusion of women-led enterprises in Uganda: a case study of Nasuti trading centre in Mukono Municipality
(Uganda Christian University, 2026-05-26) Joanitah Jones Nakyanzi
This study examined the relationship between digital financial literacy and financial inclusion among women-led enterprises in Nasuti Trading Centre, Mukono Municipality, Uganda. Guided by the Technology Acceptance Model (TAM), the study pursued three specific objectives: (i) to examine the effect of digital financial knowledge on financial inclusion; (ii) to determine the influence of digital financial awareness on financial inclusion; and (iii) to assess the effect of digital financial skills on financial inclusion. A quantitative cross-sectional survey design was employed, targeting 100 women-led enterprises that had fully paid taxes for the financial year 2024, as listed in the Mukono Municipal Council, Municipal Business Register under the Commercial Office. Using the Taro Yamane formula with a 5% margin of error, a sample size of 80 respondents was obtained. Simple random sampling (lottery method) was used to select participants. Data were collected using a self-administered structured questionnaire covering demographics, digital financial knowledge, awareness, skills, and financial inclusion. Validity was ensured through expert review and pre-testing with 10 women (CVI ≥ 0.80); reliability was confirmed using Cronbach's Alpha (α ≥ 0.75). The response rate was 97.5% (78 out of 80 questionnaires completed and returned). Data were analyzed using descriptive statistics (frequencies, means, standard deviations), Pearson correlation, multiple regression, and ANOVA in SPSS version 21. The findings revealed that digital financial skills had the strongest positive correlation with financial inclusion (r = 0.672, p < 0.01), followed by digital financial knowledge (r = 0.621, p < 0.01) and digital financial awareness (r = 0.584, p < 0.01). The multiple regression model showed that the three predictors collectively explained 52.9% of the variance in financial inclusion (R2 = 0.529, F = 6.501, p < 0.001). Digital financial skills contributed the most (β = 0.287), followed by awareness (β = 0.241) and knowledge (β = 0.198). The study concludes that digital financial literacy – particularly practical skills – is a powerful driver of financial inclusion for women-led enterprises in Nasuti Trading Centre. Recommendations focus on targeted hands-on training for skills development, community awareness campaigns, and policy support for digital financial literacy programs. Keywords: Digital financial literacy, financial inclusion, women-led enterprises, Technology Acceptance Model, Uganda, Nasuti Trading Centre.
Discipleship in privately owned christian schools in Ddwaniro Sub-county, Rakai district, Uganda
(Uganda Christian University, 2026-04-30) Daniel Sukuku
The study explored and analyzed the practices, challenges, and impacts of discipleship in privately owned Christian schools in Ddwaniro Sub-County, Rakai District. Incidents of student participation in strikes, teasing, absenteeism, and irregularity in classes, among others, remain high, undermining the role of discipleship in privately owned schools in Ddwaniro Sub-County. Therefore, this study was limited to exploring how discipleship is conceptualized, identifying the methods and strategies used to promote discipleship, evaluating its effects on spiritual development, and assessing the challenges of implementing discipleship programs in privately owned Christian schools. The study was informed by a qualitative case study research design. The target population comprised pupils/students and school administrators (including head teachers, deputy head teachers, directors of studies, and Chaplains). These were purposively and conveniently sampled. Interview and focus group discussion guides were used for data collection, which was analyzed qualitatively. The results indicated that discipleship is essential for spearheading spiritual development in a school community. Discipleship strategies in schools include fellowship, seminars, and Bible study. Discipleship integrates a Biblical worldview into all subjects. It fosters discipline, encourages deeper personal relationships, and deepens interaction among learners. The implementation of discipleship programs in privately owned Christian schools remains constrained by resource constraints, limited skills, and limited human resources. The study concluded that discipleship in privately owned Christian schools in Ddwaniro Sub-County, Rakai District, remains weak, with several loopholes. The study recommends that privately owned schools streamline discipleship programs.
Employee Turnover and Organizational Performance. A Case Study of Equity Bank Uganda Limited
(Uganda Christian University, 2025-05-23) Belinda Komunjeru
This study examined the effect of employee turnover on organisational performance in Equity Bank Uganda Limited. Specifically, it assessed the impact of different levels of employee turnover, the direct financial costs of turnover, and the effect of knowledge loss and skill drain on organizational performance. The study employed a case study research design. In addition, a mixed-methods approach was employed. This approach combined both qualitative and quantitative research methods to gather a more holistic perspective on the research problem. A total of 148 respondents were selected using a stratified random sampling technique, ensuring representation across different departments within the bank. Primary data was collected using structured questionnaires administered to employees of Equity Bank Uganda Limited. The collected data was analysed using descriptive statistics, correlation analysis, and multiple regression analysis. The study revealed a significant positive correlation between employee turnover and organisational performance (r = 0.408, p < 0.01), indicating that higher turnover negatively affects performance. Direct financial costs due to turnover showed the strongest correlation with organisational performance (r = 0.878, p < 0.01), highlighting the financial burden of hiring and training new employees. Knowledge loss and skill drain were also significantly correlated with organisational performance (r = 0.773, p < 0.01), suggesting that the departure of experienced employees disrupts operations. Regression analysis showed that direct financial costs (β = 0.703, p < 0.001) had the most substantial impact on performance, followed by knowledge loss and skill drain (β = 0.221, p < 0.001). To mitigate the negative effects of employee turnover, management should implement competitive retention strategies, such as career development programs and performance-based incentives, to reduce turnover rates. Financial management teams should allocate sufficient resources for employee retention to minimise excessive recruitment and training costs. Additionally, knowledge management systems should be established to facilitate knowledge transfer and minimise skill gaps when employees leave.
Evaluation of Intrisic and Extrinsic Motivation of Staff: A Case of Scripture Union
(Uganda Christian University, 2025-05-06) Imaculate Kyakwita
The study aimed at evaluating the intrinsic and extrinsic motivation of staff of Scripture Union. It was specifically conducted at Scripture Union Uganda. The study objectives included; to evaluate SU’s intrinsic motivation package of staff, to evaluate SU’s extrinsic motivation package of staff, and to find out the challenges SU faces in motivating its staff. The study employed a cross-sectional survey design, where triangulation approach was used. The sample comprised of national council board members, senior management staff, junior staff team, and support staff (volunteers), equivalent to fifty-six. These were purposively and simple randomly selected. Data was collected using questionnaires, interviews and focus group discussions. The study was analyzed qualitatively. The study findings revealed that SU’s intrinsic motivation package has a significant effect on her staff. The study also revealed that SU’s extrinsic motivation package has a significant effect on her staff. The study finally revealed that SU experiences several challenges in motivating her staff mainly: financial constraints, lack of motivation policy and HR department. Basing on the above findings, motivation plays a major role in the organizational performance, staff wellbeing and the general development of the organization. The study finally recommends that SU’s staff should be paid extra fee to meet their basic needs, trainings and upgrading should be given a priority for the efficiency of the ministry.
Evaluation of the Most Popular Social Media Platforms Used by Students and Their Impact on Academic Needs: a Case Study of Mbarara University of Science and Technology
(Uganda Christian University, 2026-04-15) Ronald Atuzazirwe
This study examined the social media platforms most frequently used by university students and how these platforms support their academic needs, focusing on a case study of Mbarara University of Science and Technology (MUST). The study aimed to identify the most commonly used platforms, explore the purposes for which students use them, examine their experiences, and provide recommendations for enhancing their academic utilization. Qualitative study was conducted using focus group discussions (FGDs) with the selected students from the Faculty of Business and Management Sciences and other four Faculties that included Faculty of Sciences, Faculty of Medicine, Faculty of Applied Science and Technology, Faculty of Computing and Informatics in Mbarara University of Science and Technology as well as the identified key informants from the University. The data were analysed thematically to identify recurring patterns and insights. The findings revealed that students primarily use platforms such as WhatsApp, Facebook, YouTube, Instagram, and Twitter. These platforms were used for communication, accessing educational materials, information sharing, networking, entertainment, and staying updated with current affairs. The results further indicate that students actively select and engage with social media platforms that best satisfy their academic and social needs. The study concludes that while social media platforms serve multiple functions, their academic potential can be enhanced through more structured and intentional use within university learning environments.

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