Mbale University College

Permanent URI for this communityhttps://hdl.handle.net/20.500.11951/604

Browse

Now showing 1 - 20 of 64

Contract Management and Service Delivery in the Roads Sector in Mbale City, Uganda
(2023-10-23) Sylivia K.B Nekesa
Although the Local Government procurement regulation 120 of 2006 stipulates the need to ensure smooth implementation of the contract, the road sector in Mbale Municipality reflects poor performance and general ineffective road service delivery. The study therefore set out to establish the role of contract management in influencing service delivery in the Roads sector in Mbale City. The study was guided by three specific objectives: (1) To assess the effect of contract administration on service delivery in the roads sector in (2) to examine the effect of relationship management on service delivery in the roads sector and (3) to analyze the effect of contract monitoring on service delivery in the roads sector in Mbale City. The study adopted descriptive study design and a sample of 108 respondents who included the contract and evaluation committees, the politicians, technical Local government staff and contractor from Industrial and Northern division was determined using Krejcie and Morgan’s table. Simple random and census sampling techniques were used to select the study respondents. Questionnaires and interviews were used to collect data. Quantitative data from questionnaires was analyzed using SPSS version 20 and interpretation of data was done using descriptive and inferential statistics. Qualitative data from interviews was analyzed using thematic analysis. The findings show that for contract administration and service delivery R2 = .040 and the Sig = .015 < .05; for relationship management and service delivery R2 = .152 and the Sig = .000 < .05; and for contract monitoring, R2 = .121 and the Sig = .000 < .05. The study concluded that there was a weak significant effect of contract administration of service delivery in the road sector; a strong significant effect of relationship management on service delivery in the road sector and a strong significant effect of contract monitoring on service delivery in the road sector in Mbale city. This study recommends review of the road contract management policy where strategies of public engagement should be emphasized in the procurement and contract management process. In addition, the Ministry of Local government and Mbale City in particular should sensitize the public about their roles in the contract management process in addition to putting in place mechanisms of ensuring feedback from the public and its utilization about the performance of roads. Further research is also recommended on the role of community engagement in enhancing the performance of the road sector.
Microfinance Services and Financial Performance of Private Primary Schools in Industrial Division, Mbale City
(2023-10-23) Christopher Eretu Olinga
The study sought to examine the influence of micro-finance services on financial performance of Private Primary schools in Industrial Division, Mbale City. The study was guided by the following objectives: examining the influence of Micro-credit services on the financial performance of Private Primary schools, assessing the influence of savings on financial performance of Private Primary schools in Industrial Division, Mbale City and the effect of business trainings on Private Primary schools. The study used descriptive research design and a case study was in Industrial Division, Mbale City. To achieve the set objectives the study used simple random sampling and purposive sampling during sample selection. A sample of respondents was used. The data was collected using questionnaire and interview guide and analyzed using statistical package for social sciences and interpreted in tables and figures. The findings revealed that Micro-credit has led to an increase in capital, Micro-credit has improved the business liquidity position, and Micro-credit has led to an increase in profits. In addition, the study revealed that saving services has led to an increase in capital, savings services has improved the business liquidity position, and saving services has led to an increase in profits. Besides, the findings show that business training has led to an increase in capital, business training has improved the business liquidity position and business saving services has led to an increase in profits. Furthermore, the study indicated that government policies and regulations contribute to the financial performance of the private school, schools increase their productivity through getting funds from microfinance which leads to financial performance, other sources of incomes is one of the leading financial performance of schools and good management contribute to the increase of financial performance of School.
Capacity Building Strategies and Employee Performance in Mbale City
(Uganda Christian University, 2023-10-24) Dhoiffir Nainmdine
This study examined the effect of capacity building strategies on employee performance in Mbale City. The objectives that guided the study included: To assess the effect of performance improvement programs on employee performance; examine the effect of professional development programs on employee performance, and establish the effect of ethics trainings on employee performance in Mbale City. A cross-sectional study design, with both quantitative and qualitative approaches, was applied in this study and a sample of 64 respondents who were employees of Mbale city was utilized. With a 95.3% response rate, research findings revealed there were proper performance improvement programs in Mbale City and had an effect on employee performance, professional development programs played a significant role towards the employee performance, and ethics trainings were rarely conducted, though had an effect on employee performance. As a result, it was recommended that a performance improvement policy is established in the city as well as a performance improvement team, the city administration should consider hiring experts, especially when it comes to key components of city management, and finally, the city administration develops an Ethics and Professional standards policy to be followed by all staff – followed by annual ethics public surveys. Further research is suggested in the areas of: The role of ethics on the effectiveness of public service delivery in Uganda’s local governments, relationship between induction and training and employee adoption of organizational culture, influence of leadership on the ethical conduct of local government employees, and the effect of capacity building strategies on employee performance.
Organisational Culture and Employee Performance in Institutions of Higher Learning in Eastern Region: A case of Uganda Christian University, Mbale University College
(2023-10-27) Joseph Bagandanswa Kateregga
The study investigated the influence of organizational culture on employee performance for teaching staff at Uganda Christian University, Mbale University College. It was guided by three research objectives and they included: To examine the influence of shared values on employee performance for teaching staff at Uganda Christian University, Mbale University College. To assess the influence of university mission on employee performance for teaching staff at Uganda Christian University, Mbale University College. To establish the influence of university goal on employee performance for teaching staff at Uganda Christian University, Uganda University College. Descriptive research design involving qualitative and quantitative approaches were used. A sample of 74 respondents was determined by use of the Krejcie and Morgan table approach The sample size of 74 was determined using Krejcie and Morgan (1970) from a study population of 91 respondents. Data was analysed using a mixed approach. The study found that shared values had a significant effect on employee performance for teaching staff at Uganda Christian University, Uganda University College with r squared of 7.4%. University mission, on the other hand, had a significant effect on employee performance for teaching staff at Uganda Christian University, Uganda University College with r squared of 17.8%. University goal was also found to be a significant determinant of performance, accounting for 32.2% (r square=.322) of employee performance. Based on these findings, it is recommended that the university should invest in developing and promoting shared values and university mission among its teaching staff. This could be achieved through training and communication strategies that promote these values and mission. The study also suggests that further research should be conducted to explore the potential impact of other factors such as leadership, work environment, and employee motivation on the performance of teaching staff in Uganda Christian University.
Corporate Governance and Organisational Performance in Civil Societies in Kapchorwa Municipality: A case of Kapchorwa Civil Society Organization Alliance
(Uganda Christian University, 2023-11-03) Eunice Chebet
In Uganda, Civil Society Organizations (CSOs) play a central role on both service delivery and development of democracy while also contributing to achieving equality, justice and poverty reduction. Therefore, they need to have good corporate governance structures to efficiently play their roles in society. This research study sought to examine the effect of corporate governance on organizational performance in civil societies in Kapchorwa municipality using Kapchorwa Civil Society Alliance (KASCOA) as a case. The study sought to address three specific objectives; (1) to determine the effect of board structure on organizational performance of KACSOA in Kapchorwa district; (2) to analyze the effect of board committees on organizational performance of KACSOA; (3) to assess the effect of board competency on organizational performance of KACSOA. A cross sectional design was adopted with a sample of 86 respondents comprising of staff of KASCOA who were chosen through purposive and simple random sampling methods. Primary quantitative and qualitative data was collected from the respondents using self-administered structured questionnaires and personal interviews. Secondary data was obtained from existing related literature including annual reports from KACSOA. Results from the study indicated that all the three variables were statistically significant at 5 percent level of significance. Board committee had the highest positive and significant effect on performance of KASCOA (Beta= 0.975, P=0.000), followed by board competency (Beta= 0.968, P=0.000), and board structure had the lowest significant effect on organizational performance (Beta= 0.916, P=0.000). Drawing from the findings and conclusions, there is need for KACSOA to increase budget compliance, improve its board structure through increasing diversity especially in terms of gender, and to increase the representation of all organization’s stakeholders on the board in order to increase their satisfaction. It is further recommended that KACSOA should form more competent boards that maintain high board and committee accountability, and to monitor the human resource management. Lastly, there is need for the board to efficiently perform its roles and make regular reviews on its own performance in order to boost board competency, thus improved corporate governance and hence a better organizational performance.
Appraisal Practices and Employee Performance of an Organisation: A case of Elgon Millers
(2023-11-06) Dorothy Chelangat
This study sought to assess the effect of appraisal practices and employee performance in Elgon Millers. The study objectives were to: establish effect of target setting practices on employee performance, determine effect of evaluation practices on employee performance; examine effect of communication practices on employee performance and to determine the effect of corrective action practices and employee performance. The study population was 170 employees from Elgon Millers Mbale. The study employed simple random sampling techniques in coming up with a sample size of 118 respondents. The primary data collection method used was a questionnaire. The collected data was analyzed using descriptive statistics in SPSS version 20. Linear correlation coefficient analysis and multiple regression analysis were also used to determine the effect of the independent variables on dependent variables. The study found that target setting practices were significant in predicting the relationship with employee performance with r = 0. 903**, p value = .000 and β = -0.261 with p-value = 0.000<0.05. The regression coefficient of target setting practices was negative and significant in predicting the employee performance. Further the study found that evaluation practices had a positive and significant relationship with employee performance with r = 0. 976**, p value = .000 and β = 0.941 with a p-value = 0.000<0.05. The regression coefficient of evaluation practices was positive and significant in predicting employee performance. The study further found that communication practices had significant effect in predicting employee performance with p-values less than 0.05 with a p-value of 0.000, r = 0. 934**, and β = -0.309. The regression coefficient of communication practices was negative and significant in predicting employee performance. The study also found that corrective action practices were significant in predicting the relationship with employee performance with r = 0. 913**, p value = .000 and β = 0.640 with p-value = 0.000<0.05. The regression coefficient of corrective action practices was positive and significant in predicting the employee performance. The study recommends that that Elgon Millers should put more emphasis on target setting practices by trying as much as possible to involve the employees in the target setting process, Elgon Millers should find a way to actually incorporate their views in the final target document. The management of Elgon Millers should continue to promote Evaluation practices inform of peer evaluation reviews in order to ensure objectivity throughout the appraisal process. The study additionally recommends that the Management of Elgon Millers should also put much more emphasis on communication practices by providing an acceptable means by which the employees can raise their grievances as concerns. Also the study recommends that Elgon Millers should implement a main corrective action towards non-performance
Human Resource Management Practices and Teachers’ Commitment in Hard-to-Reach Areas in Uganda: A Case of Abim District, Karamoja Sub-region
(Uganda Christian University, 2024) Allen Acam
This study investigated human resource management practices and teachers’ commitment in hard-to-reach areas in Uganda, focusing on Abim District, Karamoja Sub-Region. The objectives of the study were: to examine the performance management practices aimed at improving teacher commitment to work in primary schools in Abim District; to examine how staff maintenance practices affect teacher commitment in primary schools in Abim District; to explore the effect of performance rewards on teacher commitment in primary schools in Abim District; and to establish how teacher professional development influences teacher commitment in primary schools in Abim District. The study adopted a descriptive research design with a quantitative approach, and data was collected using questionnaires and analyzed using the Statistical Package for Social Scientists (SPSS) version 26. A sample size of 53 respondents was used. Analysis of Variance (ANOVA) was conducted for each objective, revealing the following: For Objective One, performance management practices were found to have a significant impact on teacher commitment, F(1.51) = 3.289, p = .076, indicating significance at p > .005. For Objective Two, staff maintenance practices had a highly significant effect, F(14.743) = 14.743, p = .000, indicating strong significance. For Objective Three, teacher professional development also showed a significant influence, F(20.417) = 20.417, p = .000. These findings suggest that teacher commitment was primarily driven by professional development (R² = .286 or 28.6%), followed by staff maintenance (R² = .224 or 22.4%), and to a lesser extent, performance management practices (R² = .061 or 6.1%).The study concluded that teacher commitment in Abim District is significantly influenced by professional development, staff maintenance, and performance management practices in that order. Based on the findings, it is recommended that performance management practices be implemented in alignment with change management theories to enhance teacher commitment. Furthermore, staff maintenance practices should be encouraged among head teachers and education stakeholders as they play a critical role in fostering teacher commitment.
Contribution of Performance Appraisal Systems to Teachers’ Continuous Professional Development in Secondary Schools in Kumi District
(Uganda Christian University, 2024) Mary Aanyu
The purpose of this study was to find out the contributions of performance appraisal systems to teachers’ continuous professional development in secondary schools in Kumi district. This was guided by the following objectives: to examine how management by objectives contributes to teachers’ continuous professional development in secondary schools; to find out how teacher-based evaluation system contributes to teachers’ continuous professional development in secondary schools and to assess how 360degrees appraisal system contributes to teachers’ continuous professional development in secondary schools. Across sectional survey design with a quantitative and qualitative approach was adopted. Purposive and simple random sampling techniques were used to select ninety-one respondents comprising head teachers, deputy head teachers, directors of studies and teachers. Questionnaires and interview guides were used as data collection tools. Data was analyzed using descriptive statistics and inferential statistics. The research findings indicated that most secondary schools do not provide any programme for teachers’ continuous professional development despite carrying out performance appraisal and identifying teachers’ weak areas. Research findings further showed that most schools are challenged financially and are unable to organize training workshops for teachers’ professional development. Finally, it was found that no school sponsors their teachers to go for further studies, teachers take personal initiative. It was recommended that the Ministry of Education and Sports together will all concerned ministries and government bodies should allocate money to schools purposely for teachers’ professional development.
Adoption of Mobile Phone Based Livestock Management Servicesfor Pastoral Use in Karamoja. A Case Study of the Pian and Matheniko Ethnic Group
(Uganda Christian University, 2024-06-19) Rigan Mark Acheke
In the semi-arid pastoral region of Karamoja in Uganda, foot and mouth disease, and tick infestations remain the leading course of livestock losses and lower milk yield. This costs the regional economy over USD 92 million each year. This study investigates the challenges of mobile phone-based livestock management services adoption, and also explores factors for the successful adoption of mobile phone-based livestock management services among pastoralists in the semi-arid region of Karamoja in Uganda. The research instruments used were FGD and interviews. A total of 11 extension workers were interviewed, and 29 pastoralists were convened in 2 FGD groups. The study found out a few mobile-based livestock management services such as EMA-i (Event Mobile Application) and Pictorial Event (PET) were deployed by the government to address the animal health challenge. However, the study reveals that there were a number of challenges encountered during the deployment such as, lack of awareness, high cost of mobile phones, language barrier, complex applications, and poor network signals among others. This paper, therefore, provides a Unified Theory of Acceptance and Use of Technology (UTAUT) model for the successful adoption of mobile phone-based livestock management services in Karamoja. It is hoped that this model may be of use to NGOs providing livelihood services to the pastoralists in Karamoja, the government and especially the Ministry of Agriculture, Animal Industry and Fisheries, policymakers and ICT implementers seeking to deploy mobile phone-based livestock management services among the pastoral communities in the semi-arid region of Karamoja.
Disease Surveillance Information System for Livestock: a case study of Mbale District
(Uganda Christian University, 2024-07-02) Honest Macho
Livestock diseases pose significant threats to animal health, agricultural economies. Surveillance systems play a crucial role in monitoring, detecting, and controlling the spread of these diseases. The Livestock Disease Surveillance Information System is designed to enhance the efficiency and effectiveness of disease surveillance in large- and small-scale livestock populations. The researcher focused on how the Livestock diseases surveillance system can be integrates various data sources, including veterinary clinics, laboratories, and agricultural authorities, to provide a comprehensive view of disease dynamics. Through advanced data analytics and machine learning algorithms, Livestock Disease Surveillance Information System can identify patterns, trends, and potential outbreaks in real-time, allowing for timely interventions and control measures. These platforms facilitate information sharing, harmonize surveillance standards, and coordinate responses to Trans boundary diseases and can also impact the effectiveness of surveillance systems and the ability to respond to outbreaks quickly. Uganda, like many African countries, faces a significant burden from livestock diseases such as foot-and-mouth disease, contagious bovine pleuropneumonia, and African swine fever. These diseases impact livestock productivity and trade, affecting the livelihoods of millions of Ugandans who depend on livestock.
Assessing Usability of Ifms in Local Government: A Case Study of Mbale District Local Government
(Uganda Christian University, 2024-07-05) Emmanuel Watuwa
Many governments in Africa are still exploring better ways to promote accountability, transparency, efficiency, effectiveness, secure data, and a more robust means of fiscal accountability in PFM (Eilu, 2019). Uganda offers an example of a country where introduction of a government IFMS was overwhelming welcomed and adopted from the start. The Implementation of the IFMS was motivated by the Ugandan Government’s desire to improve efficiency in budget preparation, execution and financial reporting (Baguma,2020). The implementation of the system began in March 2003 with the mapping and necessary configuration followed by user acceptance and testing operations in February 2004 (Baguma,2020). The implementation of IFMS in Mbale local government began in July 2012 and 2016 respectively (MFP&ED) While numerous challenges are hindering the expected outcome of the Integrated Financial Management Systems (IFMS) in Uganda, one of the most notable challenges affecting IFMS is a usability challenge. Yet, little or no studies have so far examined the usability challenges of IFMS in Uganda. Hitherto, Usability challenges can be a serious detriment to the successful implementation and continuous usage of IFMS. To assess the usability level of IFMS in Uganda, Mbale City located in eastern Uganda was selected as a case study. The System Usability Scale (SUS) was used to measure the usability of the IFMS used by the Mbale City administration. Developed by John Brooke in 1986, the SUS is a simple, ten-item scale used to conduct usability assessments on a system. Open-ended questionnaires were also used as a follow-up tool. The average SUS score findings for the IFMS used in Mbale City is 67.5 representing about 40% usability, which is poor. IFMS users recommended more training, capacity building, and service desk among others, to tackle their user complaints
Effect of Internal Audit on Financial Performance in Mbale District Local Government
(Uganda Christian University, 2024-07-10) Nelson Kamoti
This study was to examine effect of internal audit on financial performance in Mbale District Local Government. The study was guided by the following research objectives: To examine the effect of compliance audit on financial performance in Mbale District Local Government. To assess the effect of value for money audit on financial performance in Mbale District Local Government. To establish the effect of forensic audit on financial performance in Mbale District Local Government. This research was undertaken to establish the effect of internal audit on financial performance of Mbale district local government. The study adopted a descriptive research design and both qualitative and quantitative approaches were used as a way of triangulation. The population of study of 113 was selected from a study population of 160 using Krejcie and Morgan table (1970). The study findings showed that all the three dimensions that included compliance audit, value for money and forensic audit have a statistically significant effect on financial performance of Mbale District Local Government. In conclusion, the study conducted on the Mbale District Local Government in Uganda found that compliance audit, value for money, and forensic audit all have a statistically significant effect on financial performance. It is recommended that: The results suggest that effective financial management practices, including compliance with laws and regulations, maximizing value for money, and preventing and detecting fraudulent activities, can positively impact the financial performance of local governments. These findings align with previous research on financial performance in local governments in Uganda, which has highlighted the importance of effective financial management and accountability mechanisms. It is essential for local governments to prioritize financial management and adopt comprehensive approaches to improving financial performance, including strengthening institutional capacity, enhancing accountability mechanisms, and improving revenue mobilization
Human Resource Management Practices and Employee Performance at Soroti Regional Referral Hospital
(Uganda Christian University, 2024-07-27) Winfred Ideru
The study examined the effect of human resources on employee performance in soroti regional referral hospital. The specific objectives included; to find out the influence of employee rewards on staff performance at Soroti regional referral hospital; establish the impact of employee training on staff performance at Soroti regional referral hospital and to find out the impact of employee selection and recruitment on staff performance at Soroti regional referral hospital. A descriptive cross sectional design was used in this study triangulating quantitative and qualitative approaches. Mixed methods of data collection analysis were used in this study. Results revealed the existence of a positive significant relationship between employee rewards and employee performance (R=.523; sig=.000); a positive significant relationship between employee training and employee performance (R=.614; sig=.000) and a positive relationship between employee selection and recruitment and employee performance (R=.583; sig=.000). The multiple regression results revealed that all the three independent variables positively influenced employee performance by 58.3%. The regression coefficient results indicated that employee training had the most effect in influencing employee training by 30.4% followed by employee selection and recruitment at 28.3% and lastly employee rewards at 14.8%. The study concluded that Soroti regional referral hospital embrace employee rewards such as financial rewards together with provision of satisfying work content rewards such as promotion, recognition, status symbols and praise for better employee performance. The study also concluded that Soroti regional referral hospital should put a lot of emphasis on employee training as this enhances interpersonal relations, decision making, networking skills, monitoring communication, discipline and conflict management which improve employee performance. And finally the study concluded that Soroti regional referral hospital should consider follow employee selection and recruitment based on merit. Generally the study recommends mainly the need to foster employee training is as a way to enhance employee performance.
Budgeting and Financial Performance of Tororo Cement Ltd, Tororo (U)
(Uganda Christian University, 2024-08-02) Samuel Kakusa Mbusa
The study investigated the effect of budgeting on financial performance using a case study of Tororo Cement Ltd. The study objectives were; to examine the effect of Budget Planning on the performance of Tororo Cement Ltd, to examine the effect of Budget Control on the performance of Tororo Cement Ltd, and to examine the effect of Budget Participation on the performance of Tororo Cement Ltd. The study used survey and case study designs which triangulated quantitative and qualitative approaches. The sample size of 80 respondents was selected using the Krejcie & Morgan (1970) table. Data was analyzed using mixed methods with the content technique of analysis for qualitative and SPSS for quantitative data. The latter included descriptives and inferential statistical analysis. The findings revealed that budget planning has positive significant effect on financial performance of Tororo cement factory Limited, that budget control has a positive significant effect on financial performance of Tororo cement factory Limited and that budget participation has a significant effect on financial performance of Tororo cement factory Limited. The coefficient regression results indicated that budget participation had the most significant influence on financial performance (ß=0.341; t=20.1188; sig=0.088), followed by budget planning (ß=0.335; t=17.783; sig=0.000) and then Training (ß =0.324; t=15.146; sig=0.000). The study concluded that budgeting in general terms has a significant effect financial performance of Tororo cement limited. The study recommended that; management should ensure that budget planning is properly and that it should be done early enough. That Management of the factory should ensure that budget controls are strictly followed and adhered to by all officers and finally, management of the factory should ensure that the heads of departments in the organization are not left out in the budgeting process.
Effect of Internal Organizational Factors on Employee Performance of Commercial Banks in Eastern Uganda. A Case Study of Centenary Bank, Mbale Branch
(Uganda Christian University, 2024-08-02) Jonnah Nyango
This study examined the effect of internal organizational factors on employee performance at Centenary Bank, Mbale branch. Specifically, the study examined the effect of organizational structure, management support, and organizational culture on employee performance. The study was grounded on the Contingency Theory. The research employed a positivist research philosophy with descriptive analysis. The population of this study was 75 employees of Centenary Bank Mbale branch. The sample respondents were 63 respondents drawn from the Centenary Bank Mbale branch of which only 59 returned the questionnaires for results analysis. Questionnaires and interview guides were the main data collection tools while analysis involved the use of both qualitative and quantitative statistical techniques. The study established a positive and significant effect of, organization structure r=0.964, management support, r=0.985, and organization culture, r= 0.973, on employee performance. The study concluded that internal organization factors have a significant impact on employee performance. As such the research concluded that effecting changes in the organization structure, management support and organization culture will significantly lead to better employee performance. In regard to the organization structure and culture, the study recommends that bank should align their structure to the changing operating environment and ensure awareness of the corporate culture among employees. Further, managers are advised to instill a culture of involving employees in decision-making and extend the rewards and recognition systems which will be instrumental to fostering management support. Lastly, due to changing environment, the study recommends that bank should develop relevant infrastructure to support remote working and improve on the available facilities to employees at the workplace.
E-banking and Financial Performance in Commercial Banks in Uganda: A Case Study of Selected Branches in Stanbic Bank Eastern Region
(Uganda Christian University, 2024-08-09) Jorem Otim
This research report was carried out to present the factual findings concerning the effect of E banking on financial performance of selected Stanbic banks in Eastern Uganda and finds out possible solutions to the financial challenges facing the selected banks, the objectives were to determine the effect of internet banking on financial performance of selected Stanbic Banks in Eastern Uganda, to establish the effect of ATM banking on financial performance of selected Stanbic Banks in Eastern Uganda, to determine the effect of mobile banking on the financial performance of selected Stanbic Banks in Eastern Uganda The research design used in this study was descriptive research design. Both quantitative and qualitative approaches were used in this study. The population of the study constituted of 80 respondents from whom a sample size of 66 was selected. The researcher use random sampling and purposive sampling techniques. The finding shows that internet banking has a positive and significant effect on financial performance. The findings also reveal that ATM banking is the second contributor to financial performance with a Beta value of 0.450 at 0.007 level of significance. The findings further reveal a moderate positive and significant effect of Mobile banking and financial performance as the least contributor to financial performance with a Beta value of 0.021 at 0.929 level of significance. Therefore the researcher recommends that the management of Stanbic Bank should continue promoting internet banking through introducing internet enabled soft wares and programmes that enable the clients to access their account transactions. This shall ensure convenience among the client’s thus increasing customer transaction frequencies and processing time and costs.
Cash Management Practices and Financial Performance of Agri-business Enterprises in Mbale City
(Uganda Christian University, 2024-08-09) Christine Kiige Nankya
This research was set to examine the effect of cash management practices on the financial performance of agribusiness enterprises in Mbale City. The objectives of the study were; to determine the effect of cash budgeting on financial performance of agribusiness enterprises, to establish the influence of cash control on financial performance of agribusiness enterprises and to determine the effect of book keeping on financial performance of agribusiness enterprises in Mbale City. A cross-sectional study design, using a sample of 152 agribusiness enterprises in Mbale City was adopted. Purposive sampling and simple random sampling techniques were utilized to choose the respondents and information was gathered with a well-designed structured questionnaires and interview guide. The study findings revealed that cash control was the strongest predictor of financial performance of agribusiness enterprises (beta=0.349 and p=0.000), followed by cash budgeting (beta=0.318 and p=0.000) and then book keeping (beta = 0.299 and p=0.000). It can therefore be concluded that cash budgeting, cash control and book keeping have strong influence on the financial performance of agribusiness enterprises. The study recommends that agribusiness enterprises should focus more on cash budgeting by preparing adequate budgets so as to ensure effective allocation and utilizations of the available resources in an effort to improve financial performance. The research also recommends that agribusiness enterprises should put in place proper cash control measures such as separation of obligations, good authorization, sufficient records and documents, physical controls, and sovereign checks on performance over cash payments, cash received, and cash banked so as to avoid likely loopholes that may affect financial performance. In addition, agribusiness enterprises should ensure proper bookkeeping by adequately recording all the business transactions in the ledger books or an accounting and bookkeeping software. This will help to determine if the business is making profits or losses.
Internal Audit System and Financial Performance of Local Governments: A Case of Mbale City
(Uganda Christian University, 2024-08-11) Sarah Babita
This study focused on internal audit systems and financial performance of local governments; a case of Mbale City. The study was guided by the following specific objectives; to find out the effect of audit environment on financial performance of Mbale City, to ascertain the effect of risk assessment on financial performance of Mbale City, to ascertain the effect of internal control activities on financial performance of Mbale City, and to establish the moderating role of human factors in the relationship between internal audit system and financial performance of Mbale City. The research employed a cross-sectional survey research design, using a sample of 170 respondents. Simple random sampling and purposive sampling techniques were used to select the respondents and data was collected using questionnaire and interview guide. The findings indicate that internal control activities were the strongest predictor of financial performance of Mbale City (β=0.202 and p=0.013). Audit environment was the second strongest predictor of financial performance of Mbale City (β=0.098 and p=0.311). Finally, risk assessment was the least predictor of financial performance of Mbale City (β=0.068 and p=0.491). It can be concluded that audit environment, risk assessment, and internal control activities all have a positive and significant effect on financial performance. The study recommends that organizations should ensure the independence and adequate resourcing of the internal audit unit, implement robust risk assessment frameworks, and regularly review and update internal control policies to improve financial performance. Additionally, fostering a positive organizational culture that values transparency and accountability, along with providing training and development opportunities for staff, can enhance overall financial performance.
Performance Management Practices and Health Service Delivery in Private Health Hospitals. A Case of Lwala Hospital in Kalaki District
(Uganda Christian University, 2024-08-13) Ibrahim Muleme
The study examined the effect of performance management practices on health service delivery in Lwala Hospital. The objectives of the study included; to examine the effect of performance target setting; performance evaluation on health service delivery. The study adopted a cross-sectional design with a mixed approach. The study population was 80 respondents from which a sample size of 63 was selected. Simple random and purposive sampling techniques were employed in selecting the respondents. The data collected in this study was analysed quantitively with the help of SPSS and qualitative analysis was done thematically. The study findings indicated that; performance target setting is significantly correlated to health service delivery at Lwala Hospital by 41.1% at p= 0.003. performance monitoring is significantly correlated to health service delivery at Lwala Hospital by 27.5% at p= 0.056 and performance evaluation is significantly correlated to health service delivery at Lwala Hospital by 41.2% at p= 0.003. The study recommends that; the management of the hospital should put more emphasis towards ensuring that the hospital staff actively participate in setting their own goals. There is need for more efforts to be directed towards ensuring that the supervisors regularly monitor the performance of the staff in the hospital. The management of Lwala Hospital should put more emphasis on ensuring routine evaluation of the performance of the hospital staff.
Performance Appraisal Process and Teacher Productivity in Government Aided Primary Schools in Busia District
(Uganda Christian University, 2024-08-13) Axophery Okumu
This study investigated “Performance Appraisal Process and Teacher Productivity in government aided Primary Schools in Busia District”. It used a cross-sectional research design and the objectives of the study were To determine the effect of setting targets on teachers’ productivity in Busia district government aided primary schools; to establish the effect of monitoring on teachers productivity in Busia district primary schools; to assess the effect of performance feedback practices on teachers’ productivity in Busia district government aided primary schools. The study population was 247 with a sample size of 128 respondents. Results showed that schools set targets to which teachers were committed and that the school set targets gave direction to consolidate unique productivity standards in those schools. It was also found out that schools continuously assessed teachers’ productivity levels and that during monitoring teachers are provided with the necessary guidance from the supervisors and also that during monitoring, supervisors are open to suggestions. Finally it was found out that teachers received constructive criticism which enabled me better their teaching proficiency and also that Feedback to teachers facilitated quality of teaching in their schools. It was recommended that since target setting positively affects teacher productivity in their schools; and that schools set targets to which teachers are committed and finally that schools set targets in order to give direction to consolidate unique productivity standard, schools in other regions of Uganda should set targets as a way of improving academic standards in schools. Since during monitoring teachers are provided with the necessary guidance from their supervisors; that teachers received personal support from their appraisers that aided teachers to focus on key areas of weakness for improved productivity, the researcher recommended that monitoring should be a continuous practice in schools. Also, since teachers received constructive criticism which enabled them better their teaching proficiency and also that Feedback to teachers facilitated quality of teaching in their schools, more skills in monitoring and evaluation should be part of the continuous professional development.

Browse

Browsing Mbale University College by Issue Date