Mbale University College
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Item Adoption of Mobile Phone Based Livestock Management Servicesfor Pastoral Use in Karamoja. A Case Study of the Pian and Matheniko Ethnic Group(Uganda Christian University, 2024-06-19) Rigan Mark AchekeIn the semi-arid pastoral region of Karamoja in Uganda, foot and mouth disease, and tick infestations remain the leading course of livestock losses and lower milk yield. This costs the regional economy over USD 92 million each year. This study investigates the challenges of mobile phone-based livestock management services adoption, and also explores factors for the successful adoption of mobile phone-based livestock management services among pastoralists in the semi-arid region of Karamoja in Uganda. The research instruments used were FGD and interviews. A total of 11 extension workers were interviewed, and 29 pastoralists were convened in 2 FGD groups. The study found out a few mobile-based livestock management services such as EMA-i (Event Mobile Application) and Pictorial Event (PET) were deployed by the government to address the animal health challenge. However, the study reveals that there were a number of challenges encountered during the deployment such as, lack of awareness, high cost of mobile phones, language barrier, complex applications, and poor network signals among others. This paper, therefore, provides a Unified Theory of Acceptance and Use of Technology (UTAUT) model for the successful adoption of mobile phone-based livestock management services in Karamoja. It is hoped that this model may be of use to NGOs providing livelihood services to the pastoralists in Karamoja, the government and especially the Ministry of Agriculture, Animal Industry and Fisheries, policymakers and ICT implementers seeking to deploy mobile phone-based livestock management services among the pastoral communities in the semi-arid region of Karamoja.Item Appraisal Practices and Employee Performance of an Organisation: A case of Elgon Millers(2023-11-06) Dorothy ChelangatThis study sought to assess the effect of appraisal practices and employee performance in Elgon Millers. The study objectives were to: establish effect of target setting practices on employee performance, determine effect of evaluation practices on employee performance; examine effect of communication practices on employee performance and to determine the effect of corrective action practices and employee performance. The study population was 170 employees from Elgon Millers Mbale. The study employed simple random sampling techniques in coming up with a sample size of 118 respondents. The primary data collection method used was a questionnaire. The collected data was analyzed using descriptive statistics in SPSS version 20. Linear correlation coefficient analysis and multiple regression analysis were also used to determine the effect of the independent variables on dependent variables. The study found that target setting practices were significant in predicting the relationship with employee performance with r = 0. 903**, p value = .000 and β = -0.261 with p-value = 0.000<0.05. The regression coefficient of target setting practices was negative and significant in predicting the employee performance. Further the study found that evaluation practices had a positive and significant relationship with employee performance with r = 0. 976**, p value = .000 and β = 0.941 with a p-value = 0.000<0.05. The regression coefficient of evaluation practices was positive and significant in predicting employee performance. The study further found that communication practices had significant effect in predicting employee performance with p-values less than 0.05 with a p-value of 0.000, r = 0. 934**, and β = -0.309. The regression coefficient of communication practices was negative and significant in predicting employee performance. The study also found that corrective action practices were significant in predicting the relationship with employee performance with r = 0. 913**, p value = .000 and β = 0.640 with p-value = 0.000<0.05. The regression coefficient of corrective action practices was positive and significant in predicting the employee performance. The study recommends that that Elgon Millers should put more emphasis on target setting practices by trying as much as possible to involve the employees in the target setting process, Elgon Millers should find a way to actually incorporate their views in the final target document. The management of Elgon Millers should continue to promote Evaluation practices inform of peer evaluation reviews in order to ensure objectivity throughout the appraisal process. The study additionally recommends that the Management of Elgon Millers should also put much more emphasis on communication practices by providing an acceptable means by which the employees can raise their grievances as concerns. Also the study recommends that Elgon Millers should implement a main corrective action towards non-performanceItem Assessing Usability of Ifms in Local Government: A Case Study of Mbale District Local Government(Uganda Christian University, 2024-07-05) Emmanuel WatuwaMany governments in Africa are still exploring better ways to promote accountability, transparency, efficiency, effectiveness, secure data, and a more robust means of fiscal accountability in PFM (Eilu, 2019). Uganda offers an example of a country where introduction of a government IFMS was overwhelming welcomed and adopted from the start. The Implementation of the IFMS was motivated by the Ugandan Government’s desire to improve efficiency in budget preparation, execution and financial reporting (Baguma,2020). The implementation of the system began in March 2003 with the mapping and necessary configuration followed by user acceptance and testing operations in February 2004 (Baguma,2020). The implementation of IFMS in Mbale local government began in July 2012 and 2016 respectively (MFP&ED) While numerous challenges are hindering the expected outcome of the Integrated Financial Management Systems (IFMS) in Uganda, one of the most notable challenges affecting IFMS is a usability challenge. Yet, little or no studies have so far examined the usability challenges of IFMS in Uganda. Hitherto, Usability challenges can be a serious detriment to the successful implementation and continuous usage of IFMS. To assess the usability level of IFMS in Uganda, Mbale City located in eastern Uganda was selected as a case study. The System Usability Scale (SUS) was used to measure the usability of the IFMS used by the Mbale City administration. Developed by John Brooke in 1986, the SUS is a simple, ten-item scale used to conduct usability assessments on a system. Open-ended questionnaires were also used as a follow-up tool. The average SUS score findings for the IFMS used in Mbale City is 67.5 representing about 40% usability, which is poor. IFMS users recommended more training, capacity building, and service desk among others, to tackle their user complaintsItem Budgeting and Financial Performance of Tororo Cement Ltd, Tororo (U)(Uganda Christian University, 2024-08-02) Samuel Kakusa MbusaThe study investigated the effect of budgeting on financial performance using a case study of Tororo Cement Ltd. The study objectives were; to examine the effect of Budget Planning on the performance of Tororo Cement Ltd, to examine the effect of Budget Control on the performance of Tororo Cement Ltd, and to examine the effect of Budget Participation on the performance of Tororo Cement Ltd. The study used survey and case study designs which triangulated quantitative and qualitative approaches. The sample size of 80 respondents was selected using the Krejcie & Morgan (1970) table. Data was analyzed using mixed methods with the content technique of analysis for qualitative and SPSS for quantitative data. The latter included descriptives and inferential statistical analysis. The findings revealed that budget planning has positive significant effect on financial performance of Tororo cement factory Limited, that budget control has a positive significant effect on financial performance of Tororo cement factory Limited and that budget participation has a significant effect on financial performance of Tororo cement factory Limited. The coefficient regression results indicated that budget participation had the most significant influence on financial performance (ß=0.341; t=20.1188; sig=0.088), followed by budget planning (ß=0.335; t=17.783; sig=0.000) and then Training (ß =0.324; t=15.146; sig=0.000). The study concluded that budgeting in general terms has a significant effect financial performance of Tororo cement limited. The study recommended that; management should ensure that budget planning is properly and that it should be done early enough. That Management of the factory should ensure that budget controls are strictly followed and adhered to by all officers and finally, management of the factory should ensure that the heads of departments in the organization are not left out in the budgeting process.Item Capacity Building Strategies and Employee Performance in Mbale City(Uganda Christian University, 2023-10-24) Dhoiffir NainmdineThis study examined the effect of capacity building strategies on employee performance in Mbale City. The objectives that guided the study included: To assess the effect of performance improvement programs on employee performance; examine the effect of professional development programs on employee performance, and establish the effect of ethics trainings on employee performance in Mbale City. A cross-sectional study design, with both quantitative and qualitative approaches, was applied in this study and a sample of 64 respondents who were employees of Mbale city was utilized. With a 95.3% response rate, research findings revealed there were proper performance improvement programs in Mbale City and had an effect on employee performance, professional development programs played a significant role towards the employee performance, and ethics trainings were rarely conducted, though had an effect on employee performance. As a result, it was recommended that a performance improvement policy is established in the city as well as a performance improvement team, the city administration should consider hiring experts, especially when it comes to key components of city management, and finally, the city administration develops an Ethics and Professional standards policy to be followed by all staff – followed by annual ethics public surveys. Further research is suggested in the areas of: The role of ethics on the effectiveness of public service delivery in Uganda’s local governments, relationship between induction and training and employee adoption of organizational culture, influence of leadership on the ethical conduct of local government employees, and the effect of capacity building strategies on employee performance.Item Cash Management Practices and Financial Performance of Agri-business Enterprises in Mbale City(Uganda Christian University, 2024-08-09) Christine Kiige NankyaThis research was set to examine the effect of cash management practices on the financial performance of agribusiness enterprises in Mbale City. The objectives of the study were; to determine the effect of cash budgeting on financial performance of agribusiness enterprises, to establish the influence of cash control on financial performance of agribusiness enterprises and to determine the effect of book keeping on financial performance of agribusiness enterprises in Mbale City. A cross-sectional study design, using a sample of 152 agribusiness enterprises in Mbale City was adopted. Purposive sampling and simple random sampling techniques were utilized to choose the respondents and information was gathered with a well-designed structured questionnaires and interview guide. The study findings revealed that cash control was the strongest predictor of financial performance of agribusiness enterprises (beta=0.349 and p=0.000), followed by cash budgeting (beta=0.318 and p=0.000) and then book keeping (beta = 0.299 and p=0.000). It can therefore be concluded that cash budgeting, cash control and book keeping have strong influence on the financial performance of agribusiness enterprises. The study recommends that agribusiness enterprises should focus more on cash budgeting by preparing adequate budgets so as to ensure effective allocation and utilizations of the available resources in an effort to improve financial performance. The research also recommends that agribusiness enterprises should put in place proper cash control measures such as separation of obligations, good authorization, sufficient records and documents, physical controls, and sovereign checks on performance over cash payments, cash received, and cash banked so as to avoid likely loopholes that may affect financial performance. In addition, agribusiness enterprises should ensure proper bookkeeping by adequately recording all the business transactions in the ledger books or an accounting and bookkeeping software. This will help to determine if the business is making profits or losses.Item Contract Management and Service Delivery in the Roads Sector in Mbale City, Uganda(2023-10-23) Sylivia K.B NekesaAlthough the Local Government procurement regulation 120 of 2006 stipulates the need to ensure smooth implementation of the contract, the road sector in Mbale Municipality reflects poor performance and general ineffective road service delivery. The study therefore set out to establish the role of contract management in influencing service delivery in the Roads sector in Mbale City. The study was guided by three specific objectives: (1) To assess the effect of contract administration on service delivery in the roads sector in (2) to examine the effect of relationship management on service delivery in the roads sector and (3) to analyze the effect of contract monitoring on service delivery in the roads sector in Mbale City. The study adopted descriptive study design and a sample of 108 respondents who included the contract and evaluation committees, the politicians, technical Local government staff and contractor from Industrial and Northern division was determined using Krejcie and Morgan’s table. Simple random and census sampling techniques were used to select the study respondents. Questionnaires and interviews were used to collect data. Quantitative data from questionnaires was analyzed using SPSS version 20 and interpretation of data was done using descriptive and inferential statistics. Qualitative data from interviews was analyzed using thematic analysis. The findings show that for contract administration and service delivery R2 = .040 and the Sig = .015 < .05; for relationship management and service delivery R2 = .152 and the Sig = .000 < .05; and for contract monitoring, R2 = .121 and the Sig = .000 < .05. The study concluded that there was a weak significant effect of contract administration of service delivery in the road sector; a strong significant effect of relationship management on service delivery in the road sector and a strong significant effect of contract monitoring on service delivery in the road sector in Mbale city. This study recommends review of the road contract management policy where strategies of public engagement should be emphasized in the procurement and contract management process. In addition, the Ministry of Local government and Mbale City in particular should sensitize the public about their roles in the contract management process in addition to putting in place mechanisms of ensuring feedback from the public and its utilization about the performance of roads. Further research is also recommended on the role of community engagement in enhancing the performance of the road sector.Item Contribution of Performance Appraisal Systems to Teachers’ Continuous Professional Development in Secondary Schools in Kumi District(Uganda Christian University, 2024) Mary AanyuThe purpose of this study was to find out the contributions of performance appraisal systems to teachers’ continuous professional development in secondary schools in Kumi district. This was guided by the following objectives: to examine how management by objectives contributes to teachers’ continuous professional development in secondary schools; to find out how teacher-based evaluation system contributes to teachers’ continuous professional development in secondary schools and to assess how 360degrees appraisal system contributes to teachers’ continuous professional development in secondary schools. Across sectional survey design with a quantitative and qualitative approach was adopted. Purposive and simple random sampling techniques were used to select ninety-one respondents comprising head teachers, deputy head teachers, directors of studies and teachers. Questionnaires and interview guides were used as data collection tools. Data was analyzed using descriptive statistics and inferential statistics. The research findings indicated that most secondary schools do not provide any programme for teachers’ continuous professional development despite carrying out performance appraisal and identifying teachers’ weak areas. Research findings further showed that most schools are challenged financially and are unable to organize training workshops for teachers’ professional development. Finally, it was found that no school sponsors their teachers to go for further studies, teachers take personal initiative. It was recommended that the Ministry of Education and Sports together will all concerned ministries and government bodies should allocate money to schools purposely for teachers’ professional development.Item Corporate Governance and Organisational Performance in Civil Societies in Kapchorwa Municipality: A case of Kapchorwa Civil Society Organization Alliance(Uganda Christian University, 2023-11-03) Eunice ChebetIn Uganda, Civil Society Organizations (CSOs) play a central role on both service delivery and development of democracy while also contributing to achieving equality, justice and poverty reduction. Therefore, they need to have good corporate governance structures to efficiently play their roles in society. This research study sought to examine the effect of corporate governance on organizational performance in civil societies in Kapchorwa municipality using Kapchorwa Civil Society Alliance (KASCOA) as a case. The study sought to address three specific objectives; (1) to determine the effect of board structure on organizational performance of KACSOA in Kapchorwa district; (2) to analyze the effect of board committees on organizational performance of KACSOA; (3) to assess the effect of board competency on organizational performance of KACSOA. A cross sectional design was adopted with a sample of 86 respondents comprising of staff of KASCOA who were chosen through purposive and simple random sampling methods. Primary quantitative and qualitative data was collected from the respondents using self-administered structured questionnaires and personal interviews. Secondary data was obtained from existing related literature including annual reports from KACSOA. Results from the study indicated that all the three variables were statistically significant at 5 percent level of significance. Board committee had the highest positive and significant effect on performance of KASCOA (Beta= 0.975, P=0.000), followed by board competency (Beta= 0.968, P=0.000), and board structure had the lowest significant effect on organizational performance (Beta= 0.916, P=0.000). Drawing from the findings and conclusions, there is need for KACSOA to increase budget compliance, improve its board structure through increasing diversity especially in terms of gender, and to increase the representation of all organization’s stakeholders on the board in order to increase their satisfaction. It is further recommended that KACSOA should form more competent boards that maintain high board and committee accountability, and to monitor the human resource management. Lastly, there is need for the board to efficiently perform its roles and make regular reviews on its own performance in order to boost board competency, thus improved corporate governance and hence a better organizational performance.Item Credit Management and Financial Performance of Commercial Banks: A Case of Centenary Bank Mbale Branch(Uganda Christian University, 2024-09-17) Eunice BuwuleThe efficient management of credit plays a very important role in the financial performance of commercial banks. This research focused on exploring the impact of credit analysis, credit risk controls, and credit collection policy on the financial performance of Centenary Bank Mbale Branch. The objectives of this study were to assess the effect of credit analysis on the financial performance of the bank, to determine the influence of credit risk controls on financial performance, and to analyze the effects of credit collection policy on financial outcomes. The researcher used descriptive research design that aims to systematically obtain information to describe a population. It helps answer the what, when, where and how questions regarding the research problem rather than the why, data was collected from Centenary Bank Mbale Branch, utilizing both qualitative and quantitative research methods. Findings from the study revealed that credit collection policy is the greatest contributor to financial performance with a beta value (β) = 0.702; Sig = 0.000, Credit analysis is second contributor to financial performance with beta value (β) = 0.364; Sig = 0.018 and Credit analysis is the least contributor to financial performance with a beta value (β) = 0.110; Sig = 0.030 The study concludes that credit analysis and financial performance are significantly corrected and that having proper credit risk control plays a significant role in ensuring improved financial performance of the bank while Credit collection policy significantly affects financial performance of the bank and this implies that putting more emphasis in further strengthening the policy will help enhance financial performance of the bank. It was recommended, the bank should put more emphasis on ensuring that credit analysis is thoroughly carried out so as to ascertain the capacity of a client to repay their credit. The bank should put more emphasis on ensuring that risks are controlled as this shall reduce exposure to making losses. The management of the bank should from time to time review the existing credit collection policy as this shall help close any gaps in credit collection and hence boost the bank’s financial positionItem Credit Risk Management and the Financial Performance of Pride Micro Finance Northern Region(Uganda Christian University, 2024-10-25) Jackline Winifred AduniThe study was about the effect of credit risk management on the financial performance of Pride Micro Finance Northern Region. The objectives of the study were to; find out the effect of risk avoidance, risk transference, risk mitigation and risk acceptance on the financial performance of Pride Microfinance Northern region. The researcher used a descriptive design that had qualitative and quantitative approaches. The target population for this study was 120 and it comprised of; Branch Managers, Credit Supervisors, Credit Officers and Loan clients from the five branches of Pride Microfinance-Northern Region. Out of a study population of 120 the researcher drew a sample of 92 respondents. The findings of the study were that; Pride Micro Finance has strong credit management policies, has efficient risk identifiers, encourages collective decision making while giving out loans, effective loan screening, asks for a higher value collateral than the loan amount; but rarely adjusts loans according to level of credit risk. Pride Micro Finance has been applying risk transfer methods; third party takes on the responsibilities for the financial risks; all loans are insured, and uses fixed transfer terms that are not subject to any changes in market conditions. The bank has been carrying out business and financial risk assessments before giving loans to their clients and it does not charge differently on loans regardless of the credit risks. However, credit officers have not been strictly adhering to the 5Cs of loan assessment before giving out loans and have not been effectively carrying out post disbursement monitoring of clients. Pride Micro Finance management is aware and has put in place systems that enhance its sustainability even in the event of loan defaulting and it has other sources of funding other than credits that can make it continue with its operations. The study recommends that; Management should strengthen the application of risk control measures to reduce the vulnerability to loss of funds in credit department; Credit supervisors to enforce post-disbursement monitoring of loan clients; Credit officers to ensure strict adherence to credit assessment guidelines before issuing out loans to clients and management should identify more paying sources of funding to enhance its stability in case of loss of money in credit.Item Disease Surveillance Information System for Livestock: a case study of Mbale District(Uganda Christian University, 2024-07-02) Honest MachoLivestock diseases pose significant threats to animal health, agricultural economies. Surveillance systems play a crucial role in monitoring, detecting, and controlling the spread of these diseases. The Livestock Disease Surveillance Information System is designed to enhance the efficiency and effectiveness of disease surveillance in large- and small-scale livestock populations. The researcher focused on how the Livestock diseases surveillance system can be integrates various data sources, including veterinary clinics, laboratories, and agricultural authorities, to provide a comprehensive view of disease dynamics. Through advanced data analytics and machine learning algorithms, Livestock Disease Surveillance Information System can identify patterns, trends, and potential outbreaks in real-time, allowing for timely interventions and control measures. These platforms facilitate information sharing, harmonize surveillance standards, and coordinate responses to Trans boundary diseases and can also impact the effectiveness of surveillance systems and the ability to respond to outbreaks quickly. Uganda, like many African countries, faces a significant burden from livestock diseases such as foot-and-mouth disease, contagious bovine pleuropneumonia, and African swine fever. These diseases impact livestock productivity and trade, affecting the livelihoods of millions of Ugandans who depend on livestock.Item E-banking and Financial Performance in Commercial Banks in Uganda: A Case Study of Selected Branches in Stanbic Bank Eastern Region(Uganda Christian University, 2024-08-09) Jorem OtimThis research report was carried out to present the factual findings concerning the effect of E banking on financial performance of selected Stanbic banks in Eastern Uganda and finds out possible solutions to the financial challenges facing the selected banks, the objectives were to determine the effect of internet banking on financial performance of selected Stanbic Banks in Eastern Uganda, to establish the effect of ATM banking on financial performance of selected Stanbic Banks in Eastern Uganda, to determine the effect of mobile banking on the financial performance of selected Stanbic Banks in Eastern Uganda The research design used in this study was descriptive research design. Both quantitative and qualitative approaches were used in this study. The population of the study constituted of 80 respondents from whom a sample size of 66 was selected. The researcher use random sampling and purposive sampling techniques. The finding shows that internet banking has a positive and significant effect on financial performance. The findings also reveal that ATM banking is the second contributor to financial performance with a Beta value of 0.450 at 0.007 level of significance. The findings further reveal a moderate positive and significant effect of Mobile banking and financial performance as the least contributor to financial performance with a Beta value of 0.021 at 0.929 level of significance. Therefore the researcher recommends that the management of Stanbic Bank should continue promoting internet banking through introducing internet enabled soft wares and programmes that enable the clients to access their account transactions. This shall ensure convenience among the client’s thus increasing customer transaction frequencies and processing time and costs.Item Effect of Internal Audit on Financial Performance in Mbale District Local Government(Uganda Christian University, 2024-07-10) Nelson KamotiThis study was to examine effect of internal audit on financial performance in Mbale District Local Government. The study was guided by the following research objectives: To examine the effect of compliance audit on financial performance in Mbale District Local Government. To assess the effect of value for money audit on financial performance in Mbale District Local Government. To establish the effect of forensic audit on financial performance in Mbale District Local Government. This research was undertaken to establish the effect of internal audit on financial performance of Mbale district local government. The study adopted a descriptive research design and both qualitative and quantitative approaches were used as a way of triangulation. The population of study of 113 was selected from a study population of 160 using Krejcie and Morgan table (1970). The study findings showed that all the three dimensions that included compliance audit, value for money and forensic audit have a statistically significant effect on financial performance of Mbale District Local Government. In conclusion, the study conducted on the Mbale District Local Government in Uganda found that compliance audit, value for money, and forensic audit all have a statistically significant effect on financial performance. It is recommended that: The results suggest that effective financial management practices, including compliance with laws and regulations, maximizing value for money, and preventing and detecting fraudulent activities, can positively impact the financial performance of local governments. These findings align with previous research on financial performance in local governments in Uganda, which has highlighted the importance of effective financial management and accountability mechanisms. It is essential for local governments to prioritize financial management and adopt comprehensive approaches to improving financial performance, including strengthening institutional capacity, enhancing accountability mechanisms, and improving revenue mobilizationItem Effect of Internal Organizational Factors on Employee Performance of Commercial Banks in Eastern Uganda. A Case Study of Centenary Bank, Mbale Branch(Uganda Christian University, 2024-08-02) Jonnah NyangoThis study examined the effect of internal organizational factors on employee performance at Centenary Bank, Mbale branch. Specifically, the study examined the effect of organizational structure, management support, and organizational culture on employee performance. The study was grounded on the Contingency Theory. The research employed a positivist research philosophy with descriptive analysis. The population of this study was 75 employees of Centenary Bank Mbale branch. The sample respondents were 63 respondents drawn from the Centenary Bank Mbale branch of which only 59 returned the questionnaires for results analysis. Questionnaires and interview guides were the main data collection tools while analysis involved the use of both qualitative and quantitative statistical techniques. The study established a positive and significant effect of, organization structure r=0.964, management support, r=0.985, and organization culture, r= 0.973, on employee performance. The study concluded that internal organization factors have a significant impact on employee performance. As such the research concluded that effecting changes in the organization structure, management support and organization culture will significantly lead to better employee performance. In regard to the organization structure and culture, the study recommends that bank should align their structure to the changing operating environment and ensure awareness of the corporate culture among employees. Further, managers are advised to instill a culture of involving employees in decision-making and extend the rewards and recognition systems which will be instrumental to fostering management support. Lastly, due to changing environment, the study recommends that bank should develop relevant infrastructure to support remote working and improve on the available facilities to employees at the workplace.Item Effect of Organisational Culture in Influencing Sustainability of the Aids Support Organisation, Soroti Branch(Uganda Christian University, 2024-09-19) Doreen AragoThe study sought to establish the effect of organizational culture on sustainability of The AIDS Support Organization (TASO), Soroti branch. The study objectives were to; examine the contribution of organizational norms, leadership and organizational power dynamics to the sustainability of TASO Soroti. The researcher used a correlation research design and used both qualitative and quantitative research approaches in collecting data. The study population was 75 and used a sample size of 63 respondents. The sample comprised of Centre Advisory Committee (CAC) members, staff and Lay health workers of TASO Soroti. Data was analyzed by the use of computer aided SPSS data analysis software. Presentation of data has been done by the use of tables and percentages. Descriptive statistics and correlations were used to compare culture and organizational sustainability to establish the strength between dependent and independent variables. Findings in this study indicate that there is a relationship between organisational culture and organizational sustainability. There was a link between TASO Soroti organisational norms and its sustainability, TASO Soroti leadership has had a negative impact on organisational sustainability and organisational power dynamics had a significant influence on the sustainability of TASO Soroti. The study recommends that; TASO leadership should meaningfully involve all stakeholders in planning, resource mobilization, implementation and evaluation of its programmes, Government should review its HIV/AIDS service delivery policies to favor quality service providing organisations like TASO and sieve out opportunists who get in control of funds but incapable of offering quality service, TASO embrace visionary staff and board members who can ably plan and maintain its activities even with reduced donor support and TASO should establish initiatives that can promote locally generated financial resources to meet its service delivery needs.Item Effect of Socio-Economic Status of Parents on Pupil Retention in Primary Schools in Mbale District, Uganda(Uganda Christian University, 2024-11-18) Paul MusokeThe study intended to find out the effect of socio-economic status on pupil retention in primary schools in Mbale District. This study focused on effect of Socio-Economic Status of Parents on Pupil Retention in Primary Schools in Mbale District, Uganda. The researcher focused on effect of family income, parent education and family on pupil retention. This study intended to use the descriptive research design. The population for this study included the head teachers and teachers in primary schools in Mbale district. The researcher used the cluster sampling techniques to cater for gender balance among the teachers in the selected schools. The head teachers were selected using purposive sampling technique. The sample size for this study was calculated using Slovene’s formula. The researcher used both questionnaires and interview guides as methods of data collection. This study used self-administered questionnaires and interview guides to collect data. Validity was got through a validity test using the Content Validity Index. Reliability of instruments for data collection was tested in a pilot study which was carried out in a school which was not part of the study. A reliability test was run using Cronbach’s alpha. The quantitative data was analyzed using descriptive statistics which included measures of central tendency like mean, median, and mode, while measures of variability include included standard deviation. The quantitative data was analyzed and presented in frequency tables and percentages. Qualitative data underwent thematic analysis. The results of the first objective indicated that family income predicts the outcome of pupil retention as reflected by sig 0.398. This indicates the statistical significance of the model that was run of which, p< 0.010, which is less than 0.05, and indicates that the overall regression model statistically predicts the outcome of variable to be 0.398 which is insignificant. This implied that when family income is employed, there are likely pupil retention in primary school. As pupils in the school come from families with low income as many families have single source of income. The results of the second objective indicated that parent education significantly predicts the pupil retention in primary schools as reflected by sig 0.166. This indicates the statistical significance of the model that was run of which here, p< 0.000, which is less than 0.05, and indicates that the overall regression model statistically predicts the outcome variable reflected by sig 0.166 which shows that it was insignificant. This implied that parents with qualifications enable them to earn a reliable source of income to keep their children in school. The results of the third objective indicated that family set up predicts the outcome of pupil retention in primary schools as reflected by sig 0.852. This indicates the statistical significance of the model that was run of which here, p< 0.010, which is less than 0.05, and indicates that the overall regression model statistically predicts the outcome variable reflected by sig 0.852 which shows that it was insignificant. The researcher recommends that implementing early intervention programs that target at-risk students from low backgrounds. These programs can include additional academic support, mentoring, and social emotional learning interventions to help students stay in school.Item Effect of Succession Planning on Organization Performance: A Case of World Vision in Mbale(Uganda Christian University, 2024-08-30) Emmanuel OjilongThis study sought to analyze the effect of succession planning on organization performance, with a specific focus on world vision in Mbale. The research questions that guided the study included talent management impact on World vision’s performance, existing succession planning processes on World vision’s performance, effects of skills and competencies gap analysis in World Vision. Descriptive research design was used in this study. This study used descriptive statistics to analyze the data that was obtained from the field. Regression and correlation analysis were used to determine the nature and the strength of the relationship between the independent and the dependent variables. The results of the study were presented using figures and tables. The study showed that world vision had a systematic approach to attract and retain high performing employees, achieved through talent management which promoted the workforce efficiency and productivity within the NGO. The NGO used coaching practices to assist employees to meet organizational goals, and to enhance the performance of its employees. The study revealed that succession planning processes at the NGO involved preparing for change in leadership, and it ensured that high performing employees were retained and rewarded. Individual employee career goals and objectives were important to the NGO’s succession planning, because it identified key attributes that were essential for leadership development in critical roles. The NGO however, faced barriers to its succession planning and leadership development, even though it focused on its sustainability. The study showed that the NGO had the ability to identify the skill levels and competencies of workers who could meet its requirements, and as a result, its credibility had been adversely impacted by its employees’ skills and competencies. The leadership team of the NGO encouraged employees to participate in decision-making for the benefit of the NGO, as well as playing a fundamental role in building leadership capacity by developing and preparing high potential employees for now and the future. On talent management, the study concludes that the NGO had measures in place that encouraged employees to remain in the organization for the optimal period of time, and its compensation plan was considered an effective technique and utilization of knowledge acquired by the NGO had been used to transform its potential capabilities to realize and dynamic capabilities. The study recommends the managers of World vision to create retention programs for the firm. On skill gap and competency analysis, the study recommends World vision metrics such as employee turnover rates, engagement levels, and training effectiveness that are pivotal in shaping strategic organisation interventions in increased performance through succession planning.Item Effects of Manager’s Soft Skills on Employee Performance: A Case of Malaba Border Immigration Cluster(Uganda Christian University, 2024-09-28) Jessy KagurukaThe study examined the effect of manager’s soft skills on employee performance of Malaba immigration border post in Tororo District in Eastern Uganda. The study was guided by the following specific objectives; to determine the effect of manager’s work ethics on employee performance, to examine the effects of manager’s communication skills on employee performance and to analyze the effect of manager’s Leadership skills on employee performance. The study used qualitative and quantitative approaches and a case study design. Questionnaires were used to collect data from 51 respondents. Descriptive statistics, and linear regression analysis were used to analyze data. The study findings indicated that manager’s work ethic was insignificant to employee performance with Beta values of .036 at P=0.674, while manger’s communication skills with Beta value of 0.717 at P=0.000 and manager’s leadership skills with Beta value of 0.249 at P=0.000 were found to be positively and significantly related to employee performance. The study recommends that managers should be more proactive in ethics and integrity and also maintain communication skills and practice good leadership skills. Keywords: Soft skills, Ethics, communication skills, leadership skills, and employee performanceItem Financial Management Practices and Access to Instructional Resources in Government-Aided Primary Schools in Northern Division in Mbale City(Uganda Christian University, 2024-11-12) Dorcas IkimaThe study investigated the effect of financial management practices on access to instructional resources in government-aided primary schools in Northern division in Mbale City. The main objective of the study was to examine the contribution of financial management practices on access to instructional resources in government-aided primary schools in Northern Division in Mbale City. The financial management practices include, access, directing and resource allocation. The study was guided by three specific objectives: To examine contribution resource allocation on access to instructional resources in government-aided primary schools in Northern Division in Mbale City. To assess the contribution of directing on access to instructional resources in government-aided primary schools in Northern Division in Mbale City. To establish the contribution of management control on access to instructional resources in government-aided primary schools in Northern Division in Mbale City. The study adopted a descriptive research design and a sample size of 105. The findings of the study for the first research objective revealed that indicates that resource allocation significantly impacts access to instructional resources in government-aided primary schools in the Northern Division of Mbale City, with an R Square value of .245 demonstrating that it accounts for 24.5% of the variance in resource availability. The statistically significant F Change statistic of 33.082 (p = .001) confirms the robustness of this effect. Despite this notable contribution, it is evident that a substantial portion of the variance, 75.5%, is influenced by factors beyond the scope of this model. The findings of the second research objective reveal that directing has a significant impact on access to instructional resources in government-aided primary schools in the Northern Division of Mbale City, with an R Square value of .332 indicating that directing accounts for 33.2% of the variance in resource availability. The statistically significant F Change statistic of 48.343 (p = .002) further supports the substantial role of directing in enhancing access to instructional materials. However, the remaining 66.8% of the variance is influenced by other factors not included in this model, showing the need for a broader examination of additional elements that may affect resource access. Finally, the findings of the third research objective reveal that management control significantly affects access to instructional resources in government-aided primary schools in the Northern Division of Mbale City, with an R Square value of .378, indicating that management control explains 37.8% of the variance in resource access. The strong correlation coefficient of .607 underscores the robust positive relationship between management control and resource availability. The statistically significant F Change statistic of 59.510 (p = .001) confirms the substantial contribution of management control to explaining variations in access to instructional resources. However, the adjusted R Square of .362 highlights that while management control plays a crucial role, other factors also significantly influence resource accessibility, suggesting the need for a comprehensive approach that considers additional variables to fully enhance resource management in these schools. The multiple regression analysis demonstrates that resource allocation, directing, and management control each significantly and positively influence access to instructional resources in government-aided primary schools in the Northern Division of Mbale City. The results reveal that resource allocation (Beta = .259), directing (Beta = .268), and management control (Beta = .317) all have substantial positive effects, with statistically significant p-values indicating robust associations with improved resource access. The model’s constant is also significant (p = .003), showing the overall validity of the findings. These results show the importance of effective resource allocation, strategic directing, and robust management control in enhancing access to instructional resources, suggesting that improvements in these areas could substantially benefit educational resource availability in these schools. The study recommends that Mbale City should create a detailed and strategic resource allocation plan that considers both current needs and future requirements.