Master of Business Administration

Permanent URI for this collectionhttps://hdl.handle.net/20.500.11951/803

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Health care staffing and maternal health outcomes in Terego District, Uganda
(Uganda Christian University, 2026-06-01) Morris Candia
Maternal mortality is still a major public health concern for Uganda and especially this problem in rural areas such as Terego. Although it has universally been acknowledged that health staffing is a significant factor that influences maternal health, the unique ways that staffing-related factors (such as adequacy, motivation, and training) impact on these results in underserved contexts in Uganda has not been investigated. This work investigated impact of healthcare staffing on maternal health outcomes in Terego District, Uganda. Three objectives: The study aimed at: (1) determining the effect of healthcare staff adequacy on maternal health; (2) determining what role motivated staff play in maternal health improvements; (3) knowledge on healthcare workers’ skills and training to improve maternal health outcomes. Methodology METHODS AND METHODS The methodology used mixed-methods and includes quantitative and qualitative data collection. Descriptive, correlational design was employed as the part of the quantitative part with the collection of data from 136 HCWs, district health managers, health unit management committee members, village health teams and community beneficiaries by the way of a structured questionnaire. The qualitative data were gathered through semi-structured interviews and analysed in a thematic manner. The data were examined using descriptive statistics, Pearson correlation, and SPSS regression analysis and thematic narrative analysis. Separate associations between staffing levels were identified for each staff level variable via the study. Staff adequacy did not significantly correlate with maternal health outcomes (r = 0.034, p = 0.696), owing to widespread and consistent shortages among all facilities. Staff motivation showed a statistically significant positive association with outcomes (r = 0.333, p < 0.001), representing 11.1% of the variance. Staff training and skills were found to be the largest predictor of maternal health outcomes (r = 0.400; p < 0.001), accounting for 16.0% of variance. Based on qualitative research finding, these problems were confirmed, indicating acute shortages of skilled staff with low pay and poor living conditions, as well as urgent training in emergency obstetric and neonatal care. Keywords: maternal health, healthcare staffing, staff motivation, staff training and health outcomes.
Green supply chain management practices and operational efficiency at Mukwano Industries Uganda LTD
(Uganda Christian University, 2026-06-08) Jonathan Mbabazi
This study examined the influence of Green Supply Chain Management (GSCM) practices on operational efficiency at Mukwano Industries Uganda Ltd. Specifically, it explored the role of green procurement, green manufacturing, and green logistics in enhancing the organization’s operational performance. A descriptive and correlational research design was adopted, with data collected from 132 respondents, including top management, middle-level managers, and operational staff, using structured questionnaires. Descriptive statistics, Pearson’s correlation, and multiple regression analyses were employed to analyze the data. The findings indicated that respondents generally agreed that Mukwano Industries had moderately implemented green supply chain practices, with overall mean scores of 3.88 for green procurement, 3.87 for green manufacturing, and 3.86 for green logistics. Operational efficiency was also perceived positively, with an overall mean score of 3.91. Correlation analysis revealed significant positive relationships between all dimensions of GSCM and operational efficiency (p < 0.01). Regression results showed that green logistics had the strongest influence on operational efficiency (β = 0.502, p < 0.001), followed by green manufacturing (β = 0.160, p = 0.013) and green procurement (β = 0.151, p = 0.008). The study concluded that the adoption of green supply chain practices positively contributed to operational efficiency, although areas such as cost control, waste reduction, employee training, and reverse logistics required further strengthening. Recommendations included enhancing supplier compliance, promoting energy-efficient technologies, improving recycling initiatives, and optimizing logistics practices to sustain performance and environmental sustainability
Tax administration practices and tax compliance among Ugandan SMEs: a case of Kampala Central Division
(Uganda Christian University, 2026-06-08) Maria Regina Nakibuuka
This research sought to establish the relationship between tax administration practices, and tax compliance in Small and Medium Enterprises (SMEs) within the Kampala Central Division of Uganda. The study was guided by three specific objectives: to establish the relationship between tax registration practices and tax compliance among SMEs in Kampala Central Division; to assess the relationship between record-keeping requirements and tax compliance among SMEs in Kampala Central Division; and to establish the relationship between tax assessment practices and tax compliance among SMEs in Kampala Central Division. A descriptive research design was used with quantitative and qualitative research approaches. Data was collected from 363 small enterprises, 335 medium enterprises in Kampala Central Division using a self-administered questionnaires and 9 key informant interviews were conducted using an interview guide. Data was analyzed using SPSS version 20 and tabulation was applied using frequencies and percentages in the Validation of the statistical findings. The findings revealed that tax administration practices specifically tax assessment practices, tax registration and record keeping requirements positively and significantly relate to timely filing and accurate reporting with correlation values ranging from 0.978 to 0.999. However, a weak relationship was observed between tax registration and full tax payment among small enterprises (p=0.008). Crucially, compliance costs were found to act as a significant moderating variable; while they were positively correlated with tax compliance in small enterprises (r=0.974 to 0.977), they were negatively related in medium enterprises (r=-0.867 to -0.832), Indicating that high administrative burdens significantly hinder compliance as firm size increases. The study concludes that while administrative practices are foundational, their effectiveness is heavily moderated by compliance costs. It is recommended that Uganda Revenue Authority (URA) provides targeted “onboarding kits” explaining formalization benefits to offset entry burdens and offers financial incentives or tax credits for early EFRIS adoption. Simultaneously, SME operators are encouraged to formalize early and adopt simplified record keeping systems to mitigate compliance costs and build business legitimacy.
Creative climate, employee engagement and employee innovative behaviour at Uganda Revenue Authority
(Uganda Christian University, 2026-05-19) Petronella Kezia Ampurira
This study examined how employee engagement, innovative behavior, and the creative climate at the Uganda Revenue Authority (URA) interact, guided by the ideas of social exchange theory. The specific goals of the study were to: (i) assess the importance of the relationship between employee engagement and a work environment that fosters creativity; (ii) look into the relationship between employee commitment and innovative workplace practices; and (iii) determine whether creative climate acts as a mediating factor in the relationship between engagement oriented practices and a creatively supportive innovative climate. To execute this study, the researchers of this paper had chosen a cross-sectional design and through simple random sampling, they had collected the views of a sample of 480 URA employees. The method divided into two types of data collection: questionnaires (receiving a 82.9% rate for the response) and interview guides (managed to come back with an 86.6% response rate). To be precise, the data of a numerical nature throughout the study was the main subject of the statistical description and regression, but the qualitative answers were used in the content and thematic analysis. The findings of the research show that the coefficients for both the relations of creative climate with engagement and engagement with innovation are significant points undertaken that signify the increase in the rates of the target variables (engagement, and innovative behavior) when the predictor variables (creative climate, and engagement) increase by 1 respectively, i.e., for the first coefficient, 0.360/(b=0.360) and for the second, 0.401 (b=0.401). In addition to the main conclusions, the study emphasized how employee engagement acts as a mediator in the relationship between innovative behavior and a creative organizational climate. The discussion reinforced this relationship, emphasizing that elements such as employee involvement, autonomy, and mutual trust are crucial drivers of engagement and innovation. The research concluded that at URA, fostering innovation and engagement is unfeasible without an environment that aligns with both creativity and employee needs. Consequently, the study recommends that URA leadership cultivate a culture that nurtures creativity—empowering employees with the freedom and resources necessary to generate and implement new ideas, thereby enhancing the organization’s adaptability and long-term growth.
Stakeholder perception and corporate social responsibility activities in the banking sector: a case study of Stanbic Bank Uganda Limited
(Uganda Christian University, 2026-06-08) Shalon Mbabazi
The study investigated stakeholder perception and corporate social responsibility activities in commercial banks, with specific reference to Stanbic Bank Uganda. The specific focus was on stakeholder attitude towards CSR activities, stakeholder perceived benefits of CSR activities and stakeholder perceived motives of CSR activities. A case study research design was used with qualitative and quantitative research approaches. Accordingly, data was collected from six key stakeholder clusters with a total population (N) of 180 individuals and a stratified sample of 130 participants was drawn from this population for the research. The final data collection yielded 82 total responses from respondents, resulting in an overall response rate of 70%. This response rate (70%) includes the 9 key informant interviews that were also conducted. Data was analysed using Pearson’s Correlation Coefficient and linear regression analysis. The findings revealed positive correlations between stakeholder perception and CSR activities of the bank. Specifically, stakeholder attitude (r = 0.429, p < 0.01); stakeholder perceived benefits (r = 0.811, p < 0.01); and stakeholder perceived motives (r = 0.807, p < 0.01), all showed a positive association with the bank’s CSR activities. Regression results also indicated that stakeholder attitude (β = 0.135, P<0.05), stakeholder perceived benefits (β = 0.418, P<0.01), and stakeholder perceived motives (β = 0.399, P<0.05), significantly influence CSR activities and combined, account for 70.8% of the variation in CSR activities at Stanbic bank Uganda limited (Adj R2 = 0.708). In conclusion, the study emphasized the importance of stakeholder perception in shaping the CSR activities of the bank. To improve stakeholder perception of CSR activities, it is recommended that banks should: provide detailed information to stakeholders about their CSR goals, activities, and the impact they are making to the society; make use of compelling stories to illustrate the impact of CSR initiatives to the stakeholders; establish meaningful stakeholder engagements in the planning and implementation of CSR activities; build trust and credibility; and prioritize CSR initiatives that have a tangible and positive impact on stakeholders and society.
Internal audit practices on financial accountability in Uganda’s local governments: a case of Mukono District Local government
(Uganda Christian University, 2026-06-08) Simon Ssebakijje
The study examined the effect of internal audit practices on financial accountability in Mukono District Local Government. The study was guided by three objectives: to examine the effect of audit quality on financial accountability, to determine the effect of compliance with audit standards on financial accountability, and to assess the effect of follow-up mechanisms on financial accountability in Mukono District Local Government. The study was guided by Agency Theory developed by Jensen and Meckling (1976), which explains the role of monitoring and control mechanisms in enhancing accountability and reducing misuse of organizational resources. A cross-sectional research design employing both quantitative and qualitative approaches was adopted. Data was collected from 70 respondents using questionnaires and interview guides. Quantitative data was analyzed using descriptive statistics, Pearson correlation analysis, and multiple regression analysis with the aid of SPSS, while qualitative data was analyzed using thematic analysis. The findings revealed that audit quality positively influenced financial accountability, although its effect was not statistically significant at the 0.05 level (β = 0.137, p = 0.052). The study further established that compliance with audit standards had a positive and statistically significant effect on financial accountability (β = 0.255, p = 0.001 < 0.05). In addition, follow-up mechanisms had the strongest positive and statistically significant effect on financial accountability (β = 0.597, p = 0.000 < 0.05). Correlation analysis also revealed strong positive relationships between all dimensions of internal audit practices and financial accountability. The regression model indicated that internal audit practices jointly explained 96.3% of the variation in financial accountability (Adjusted R2 = 0.962). The study concluded that effective internal audit practices significantly enhance financial accountability in local governments, with follow-up mechanisms emerging as the most influential factor. The study recommends strengthening internal audit independence, enforcing compliance with audit standards, enhancing management support towards implementation of audit recommendations, and improving monitoring systems to promote accountability and transparency in the management of public resources within local governments.
Examining the use of multimedia resources for information provision at the African Bible University
(Uganda Christian University, 2026-05-28) Praisegrace Joy Kicaobanga
This study was intended to examine the degree and effectiveness of multimedia instructional resources in information provision and suggest approaches for improving use of multimedia instructional resources in African Bible University (ABU) library. The objectives of the Study were to: evaluate the degree of use of multimedia resources, detect challenges students and librarians experience while using multimedia resources, and to suggest approaches to improve use of multimedia resources in ABU library. The researcher used fish bowl draw random sampling technique to determine the sample size of study participants. Data collection instruments were questionnaires and interview guides. ABU library use text, graphics, audiovisuals, audio materials for information provision. Findings revealed that the degree of usage of multimedia in ABU library is high. Multimedia resources helped students and librarians obtain information faster, provide hands-on-experience, enables quick recall of information, increased their motivation and provide fulfilment etc. Challenges included: Catalogue computer has more text multimedia resources, few audiovisual and other multimedia resources, etc. Approaches for improving use of multimedia resources in ABU included: repairing the catalogue computer, improving its speed through quick access tools. The study concluded that multimedia usage is high. Multimedia materials help patrons obtain information faster, provide hands-on- experience, increased motivation, enables quicker recall of information and gave fulfilment. The researcher recommends that ABU grant more time for library user education, provide ICT training to librarians and students and replace catalogue computer. Keywords- Multimedia, Multimedia Instructional Resources, Text, Animation, Graphics, Video, Audio, University, and University Library
Family Business Goveernance and the Sustainability of the Family Enterprise
(Uganda Christian University, 2026-05-16) Nabakooza Lydia
This research explored the role of Family Business Governance and its influence on the sustainability of the sampled private businesses in Nama Sub-County, Mukono District. The research was grounded on the Agency Theory, and a descriptive case study design was used. The sample covered 80 entrepreneurs of private business in the fields of salon and hairdressing, metal fabrication, food processing and restaurants and market vending. Five business enterprises were selected using a quantitative approach with the purposive sampling method. The results indicated that strong involvement of family members in decision-making greatly facilitated sustainability of businesses. A well-developed system of governance affected positive long-term stability and strategic planning. Succession planning was found to be an effective variable determining the sustainability and the company with regularized succession plans showed elevated rates of engagement and inspiration in successors. This study determined that good governance structures improve stability, accountability, and continuity in family business. The research suggested the need to strengthen the processes of decision making by laying down effective structures, which could assure accountability, transparency and efficiency. Future studies should consider the issue of gender in leadership aspects, succession planning and decision-making. Moreover, other research ought to investigate effects of non-family consultants, outside Board members and professional advisors on governance forms
Quality management practices and product consistency at Crown Beverages Ltd
(Uganda Christian University, 2026-06-08) George Leonard Ocokan
This study examined the relationship between quality management practices and product consistency at Crown Beverages Ltd. The objectives were to assess the extent to which quality planning, quality control, and quality assurance influence the uniformity and reliability of products in the organization. A descriptive and inferential research design was employed, with data collected from 199 respondents across top management, senior managers, and operational staff. Structured questionnaires were used to gather information on perceptions and practices regarding quality management, and the data were analyzed using descriptive statistics, Pearson’s correlation, and multiple regression analysis. The findings revealed that respondents generally agreed that quality management practices were implemented, with quality planning, quality control, and quality assurance being moderately to strongly practiced. Quality control and quality assurance were identified as the strongest contributors to maintaining consistent product quality, while employee involvement and resource allocation in quality planning were noted as areas requiring improvement. Correlation analysis indicated strong positive and significant relationships between all quality management components and product consistency (p < 0.01). Multiple regression results showed that quality control (β = 0.476, p < 0.001) and quality assurance (β = 0.328, p < 0.001) significantly predicted product consistency, whereas quality planning had a minimal and non-significant effect (β = 0.005, p = 0.951). Collectively, the model explained 59.5% of the variation in product consistency, highlighting the critical role of operational monitoring, adherence to standards, and systematic quality assurance practices in ensuring uniform product quality at Crown Beverages Ltd. The study concludes that enhancing quality control and assurance mechanisms is essential for sustaining high product standards, reducing defects, and maintaining customer satisfaction. It is recommended that Crown Beverages Ltd. strengthen employee training, allocate adequate resources for quality planning, and continuously monitor quality assurance processes to further improve product consistency and operational efficiency.
Tax administration and entrepreneurial performance of small businesses in Kira Municipality- Uganda
(Uganda Christian University, 2026-05-14) Shallon Kabarungi
This study examined the influence of tax administration on entrepreneurial performance of SMEs in Kira Municipality, Uganda. Anchored on Institutional Theory, the research addressed a critical gap in understanding how the specific institutional dimensions of tax administration—tax purpose and objective, tax knowledge and awareness, and tax assessment—affect SME performance in a developing economy context. The study employed a descriptive cross-sectional research design and collected primary data from 340 SME owners and managers using structured questionnaires. Quantitative data were analyzed using descriptive statistics and multiple regression analysis. The findings revealed that tax knowledge and awareness had a significant positive influence on entrepreneurial performance, while tax purpose and objective also contributed positively by building trust and legitimacy. Tax assessment showed a significant relationship with performance, with fair, transparent, and predictable assessment processes enhancing profitability, innovation, and reinvestment capacity, whereas arbitrary or burdensome assessments reduced them. Overall, the institutional quality of tax administration emerged as a key determinant of SME success in Kira Municipality. The study concluded that although tax administration remains vital for revenue mobilization, its current institutional weaknesses undermine SME growth unless deliberately reoriented to support entrepreneurship. It recommended that policy makers and the Uganda Revenue Authority strengthen tax purpose clarity, intensify taxpayer education programs, simplify procedures, and adopt more transparent, equitable, and predictable tax assessment practices. These measures would reduce compliance costs, promote voluntary compliance, and create an enabling institutional environment for SME expansion, job creation, and inclusive economic development in Uganda.
The relationship between financial inclusion strategies and microcredit access among women-led micro enterprises in Kiko market, Mukono Municipality, Uganda
(Uganda Christian University, 2026-04-27) Keneth Micheal Kabengwa
This study examined the relationship between financial inclusion strategies and microcredit access among women led micro enterprises in Kiko Market, Mukono Municipality, Uganda. Guided by Financial Intermediation Theory and Social Capital Theory, the study pursued three objectives: to determine the effect of formal financial services on microcredit access; to analyse the contribution of financial literacy programs to microcredit access; and to assess the association between group lending models and microcredit access. A quantitative cross‑sectional survey was conducted with 300 women led micro enterprises selected through stratified random sampling. Data were collected using a structured questionnaire and analysed using descriptive statistics, Pearson correlation, and multiple regression analysis. The correlation results revealed that group lending models had the strongest positive correlation with microcredit access (r = 0.64, p < 0.01), followed by formal financial services (r = 0.52, p < 0.01) and financial literacy programs (r = 0.59, p < 0.01). Regression analysis confirmed that group lending models were the most influential predictor (β = 0.34, p < 0.001), indicating that social capital mechanisms such as peer monitoring and collective responsibility effectively substitute for physical collateral. Formal financial services contributed significantly (β = 0.22, p < 0.01), though constrained by collateral requirements and complex procedures. Financial literacy programs also showed a positive effect (β = 0.19, p < 0.05), suggesting that knowledge enhances credit access when combined with other strategies. The three predictors collectively explained 58.4% of the variance in microcredit access (R² = 0.584, F(3,296) = 138.72, p < 0.001). The study concludes that integrated, gender‑sensitive strategies combining group lending with simplified formal products and financial literacy are most effective for enhancing microcredit access among women‑led micro enterprises. Recommendations focus on strengthening VSLA networks, reducing collateral barriers, and scaling financial education programmes. Keywords: Financial inclusion, microcredit access, women led micro enterprises, group lending, formal financial services, financial literacy, Kiko Market, Uganda.
Leadership styles and organisational performance of microfinance institutions in Kampala district, Uganda : a case of three microfinance institutions
(Uganda Christian University, 2026-05-28) Sophia Bangirana
This study examined the influence of leadership styles on organizational performance in selected microfinance institutions in Kampala District, focusing on Deed Microfinance, ASA Microfinance (Uganda) Limited, and Octa Finance Limited. The objectives of the study were to assess the effects of transformational, servant, and transactional leadership on organizational performance. A correlational research design was employed, using both quantitative and qualitative approaches. The study targeted a sample of 207 employees, of whom 192 participated, yielding a response rate of 92.8%. Quantitative data were collected using structured questionnaires and analyzed through descriptive statistics, Pearson’s correlation, and multiple regression analysis, while qualitative data from interviews and focus group discussions supported the quantitative findings. The findings revealed that respondents generally held positive perceptions of transformational leadership (Mean = 3.75, Std. Dev. = 0.903), servant leadership (Mean = 3.91, Std. Dev. = 0.764), and transactional leadership (Mean = 3.91, Std. Dev. = 0.767). Correlation analysis indicated statistically significant positive relationships between all leadership styles and organizational performance (p < 0.01), with transactional leadership showing the strongest association (r = 0.653). Multiple regression results showed that transformational (β = 0.156, p = 0.008), servant (β = 0.169, p = 0.013), and transactional leadership (β = 0.581, p < 0.001) collectively explained 47.4% of the variance in organizational performance (R² = 0.474). The study concluded that all three leadership styles positively influenced organizational performance, with transactional leadership having the greatest impact. It recommended that microfinance institutions strengthen transformational leadership by promoting vision, innovation, and ethical role modeling; enhance servant leadership through employee support, empathy, and community-building; and reinforce transactional leadership by clarifying performance expectations, providing feedback, and ensuring fair rewards. The study highlighted limitations related to the cross-sectional design, sample scope, and reliance on self-reported data, suggesting areas for future research including longitudinal studies, exploration of additional leadership styles, and the moderating role of organizational culture.
Agent banking and customer satisfaction in a major bank in Kampala: a case of Centenary Bank
(Uganda Christian University, 2026) Joyce Chebijira
The study examined agent banking and customer satisfaction at Centenary Bank in Kampala, Uganda. The main objective was to assess the influence of system ease of use, system reliability, and transaction processing speed on customer satisfaction in agent banking services. The study was guided by the increasing adoption of agent banking as a financial inclusion strategy aimed at improving accessibility, efficiency, and convenience in banking services. A descriptive and correlational research design was adopted, using quantitative data collected from a sample of 210 respondents comprising agent banking users and agents. Data was analyzed using descriptive statistics, correlation analysis, and multiple regression analysis to determine relationships between variables and the extent to which the independent variables predicted customer satisfaction. The findings revealed that respondents generally agreed that the system was moderately easy to use (overall mean = 3.75, SD = 0.903), relatively reliable (mean = 3.91, SD = 0.764), and efficient in transaction processing speed (mean = 3.91, SD = 0.767). Customer satisfaction was also found to be high (mean = 3.918, SD = 0.753). Correlation results showed that system ease of use (r = 0.764), transaction processing speed (r = 0.735), and system reliability (r = 0.702) all had strong and significant positive relationships with customer satisfaction at the 0.01 level. Regression analysis further indicated that the predictors jointly explained 47.4% (R² = 0.474) of the variation in customer satisfaction, with transaction processing speed emerging as the strongest predictor (β = 0.502, p < 0.001). The study concluded that system usability, reliability, and transaction speed significantly influence customer satisfaction in agent banking services. It recommended that Centenary Bank should improve system usability, strengthen system reliability, and enhance transaction processing speed to further improve customer satisfaction and service delivery efficiency.
Budgetary process and organizational financial performance Centenary Rural Development Bank
(Uganda Christian University, 2026-06-04) Pauline Apica
The study looked at Centenary Rural Development Bank's financial performance and budgetary procedure. The following objectives served as the foundation for the investigation: to investigate the relationships between Centennial Rural Development Bank's financial performance and budget planning, approvals, and control. The research design used in the study was cross-sectional and combined quantitative and qualitative methods. By reducing time and money waste, making data available, and facilitating the cooperation of information providers, the approach gave the researcher a high degree of validity. About 20.2% of the variation in financial performance was explained by the budget process's preparation, approval, and control, according to the study. Budget planning and Centenary Bank's financial success had a weakly positive link, as supported by the coefficient score of 0.193**.According to the study, budget approvals and financial success have a little favorable relationship. The coeffefficient Value of r = 0.185 ** indicates that Centennial Bank's financial performance was modestly improved by features of budget approval additionally, a moderate relationship between Centenary Bank's financial success and budget control was shown. It was found that Centennial Bank's financial performance was enhanced by better budget control. At 0.384 **, their degree of correlation was favorably significant. Consequently, the study concluded that Centenary Bank's financial performance was not significantly impacted by the creation or acceptance of the budget. In order to compare how other banks handle their financial performance, the report recommends that Centennial Bank's top executives establish a task group.
The influence of financial literacy on investment decisions in savings and credit associations: a case of selected savings associations in Mukono District
(Uganda Christian University, 2026-06-05) Joel Alfred Kibenge
Financial literacy remains a critical determinant of investment decisions particularly within cooperative financial institutions in developing economies. In Sub-Saharan Africa and more specifically within Uganda Savings and Credit Cooperative Organizations (SACCOs) continue to face challenges associated with limited financial literacy among members and management which constrains optimal investment outcomes. This study examines the influence of financial literacy conceptualized through financial knowledge, financial behavior and financial attitudes on investment decisions among selected SACCOs in Mukono District. The study adopted a mixed-methods approach using an explanatory sequential design combining quantitative and qualitative techniques. Quantitative data were collected through a cross-sectional survey of 169 SACCO managers while qualitative insights were obtained from ten key informant interviews involving SACCO leaders and regulatory stakeholders. Statistical analysis including correlation and multiple regression was complemented by thematic analysis to provide an integrated interpretation of findings. The results reveal that financial literacy significantly influences investment decisions, with financial behavior emerging as the most dominant predictor (β = 0.922, p < 0.001), followed by financial attitudes (β = 0.719, p < 0.001) and financial knowledge (β = 0.326, p < 0.001). Collectively these variables explain a substantial proportion of the variance in investment decisions. Qualitative findings further demonstrated that while financial knowledge enhances awareness and analytical capacity effective investment outcomes are largely driven by disciplined financial behaviors and moderated by prevailing attitudes toward risk. Notably limited understanding of complex financial instruments and the predominance of risk-averse attitudes were found to constrain diversification and innovation in investment choices. The study concludes that financial literacy operates as a multidimensional construct in which behavior serves as the primary mechanism translating knowledge into actionable investment decisions. It recommends a shift from traditional knowledge-based training toward behavior-oriented interventions including practical financial training, structured decision-making frameworks and context specific capacity building programs. These findings contribute to both theory and practice by providing empirical evidence on the relative influence of financial literacy components in cooperative financial settings and offering policy relevant insights for strengthening SACCO performance and financial sustainability. Keywords: Financial literacy, investment decisions, SACCOs, financial behavior, financial knowledge, financial attitudes, Uganda, mixed methods.
An exploration of the role of communication strategies on employee performance at the Federation of Uganda Employers
(Uganda Christian University, 2026-05-18) Resty Nambalirwa
The study aimed to explore the role of communication on employee performance at the 10 key informants. Federation of Uganda Employers. It specifically focused on; exploring employees' The findings revealed that communication strategies at the Federation of Uganda closely linked to improved performance through equal access to information, respondents. In addition, questionnaires and interviews were used to collect data from stratified and purposive sampling techniques were applied while selecting the further strengthen employee performance and overall organizational effectiveness. productivity, clarity of roles, teamwork, fairness, motivation, and effective decision consistency, inclusiveness, and communication systems that need to be addressed to perceptions and lived experiences regarding how the Federation of Uganda Employers' Federation of Uganda Employers through enhanced channels, open team dialogue, making. The results further show that employees perceive communication as fair and communication training, a more inclusive organizational culture, and continuous communication strategy influences their performance a sample size of 52respondents employees of the Federation of Uganda Employers and This study was conducted using cross-sectional survey research design where both quantitative and qualitative research approaches. During the data gathering process, Employers have a strong and positive influence on employee performance by enhancing transparency, and consistent feedback, although there are still minor gaps in Lastly, the study recommended the need for strengthening communication at the assessment of communication practices to sustain and improve employee performance.
Financial transparency practices and public trust in financial management in local governments of Uganda: a case study of Mityana Municipality in Mityana District local government
(Uganda Christian University, 2026-05-18) Olivia Kalembe
This study aimed to investigate the effect of financial transparency practices on public trust in financial management in Mityana District Local Government. The study’s objectives were to assess the relationship between the quality and frequency of financial reporting and public trust in financial management; examine effect of access to financial information on public trust in financial management; assess the influence of the quality of the audit process on public trust in financial management and investigate the relationship between citizen participation in the budgeting process and public trust in financial management in Mityana District Local Government. A correlational research design was employed, using a mixed methods approach to gather both qualitative and quantitative data was collected using structured questionnaires and interviews and analyzed through content analysis for qualitative data and descriptive, correlation, and regression analysis for quantitative data. Findings revealed that Audit process (r = 0.82) is perceived as the strongest predictor in the study meaning when citizens perceive audits as independent and transparent, their trust rises most, while financial reporting (r = 0.61) as a construct for financial transparency practices in financial management has a substantial impact on Public trust in financial management and Budget participation (r = 0.54) was reported being important predictor but slightly less influential than reporting and audits. A regression analysis observed with Multiple R-squared = 0.7208 explains 72.1% of the variation in public trust meaning a strong relationship between financial transparency practices of financial reporting, access to information, audit process and budget participation process by local citizens and public trust in financial management while the adjusted R-squared presented by 0.7106 implies that all the tested analysed constructs of financial transparency practices have a strong relation on influence of public trust in financial management which is towards 1 and over 70%. The study indicated an F-statistic (70.98, p < 2.2e-16) implying the model is highly significant overall which is to the effect that the four predictors (Financial reporting, access to information, audit process and budget participation process by local citizens jointly have a statistically significant effect on trust. The study affirms that public trust in local government financial management is rooted not merely in formal compliance with transparency frameworks but in the lived experience of citizens in accessing, understanding, and influencing financial processes. Strengthening inclusivity, responsiveness, and ethical accountability in financial management will therefore remain central to consolidating trust in Uganda’s local governments.
Workplace safety practices and employee commitment in the manufacturing industry in Uganda: a case study of century Bottling Company Limited
(Uganda Christian University, 2026-05-06) Eria Were
This study was prompted by persistent commitment challenges within Uganda’s manufacturing sector and the limited understanding of how workplace safety practices influence employee commitment in this context. The specific objectives were to examine the influence of safety trainings, safety procedures, and management support to safety on employee commitment at Century Bottling Company Limited. A cross-sectional research design was employed, utilizing a quantitative approach. Data were collected from a sample of 161 employees using structured questionnaires. The sample was selected using stratified and simple random sampling techniques to ensure representation across employment categories. Quantitative data were analysed using SPSS Version 26, employing descriptive statistics, Pearson correlation, and multiple regression analysis to determine the relationships between the variables. The findings revealed that all three workplace safety practices significantly and positively influenced employee commitment. Safety procedures (β = 0.156, t = 2.680, p = 0.008) indicated that clear safety rules, visible signage, and procedural enforcement foster higher levels of employee commitment. Safety trainings (β = 0.169, t = 2.509, p = 0.013) suggested that structured health and safety education enhances employee confidence and organizational attachment. Management support (β = 0.581, t = 8.098, p < 0.001) demonstrated that proactive leadership and responsiveness to safety concerns significantly improve emotional and moral attachment to the organization. The study concluded that workplace safety practices, particularly management support, play a crucial role in enhancing employee commitment in Uganda’s manufacturing sector. Based on the findings, it was recommended that Century Bottling Company strengthen its safety training programs, rigorously enforce safety procedures, and foster visible, consistent management involvement in workplace health and safety.
Human Resource Practices, Perceived Organisational Support and Job Satisfaction: The Case of Mukono Government Hospital
(Uganda Christian University, 2025-11-10) Christine Nabadda Mpaulo
This study examined the relationship between human resource (HR) practices, Perceived Organizational Support (POS), and job satisfaction at Mukono government hospital. Specifically, it explored the relationships between HR practices and job satisfaction, HR practices and POS, and POS and job satisfaction. Additionally, the study assessed the mediating effect of POS on the relationship between HR practices and job satisfaction. A descriptive case study design was adopted, with qualitative and quantitative research approaches. Data was collected from 81 respondents using questionnaires and 9 key informant interviews. Regression results show that HR practices (β = 0.399, p < .001) and POS (β = 0.637, p < 0.001) positively influence job satisfaction and jointly account for 58.6% of the variations in job satisfaction (Adj R 2 = 0.586). HR practices were further found to positively influence POS (β = 0.232, p < .05). POS was also found to mediate the relationship between HR practices and job satisfaction (β = 0.358, p > .001). Based on these findings, the study concluded that HR practices are critical in enhancing job satisfaction. POS independently improves employee satisfaction and mediates the relationship between HR practices and job satisfaction. It is recommended that the hospital management should enhance HR practices by providing better working conditions, offering fringe benefits, and creating growth opportunities to improve job satisfaction. Additionally, HR practitioners should foster a supportive work environment that values employee well- being to strengthen perceptions of organizational support and further enhance satisfaction levels among staff.
The Social and Economic Impact of the Artisanal and Small-Scale Gold Mining on the Democratic Republic of Congo Economy: Case Study of ASGM Cooperatives in Ituri Province (2014–2024)
(Uganda Christian University, 2025-09-25) Alphonse Aliango Thumitho
This research thesis targeted to give a unique and significant evidence of the social and economic contributions concerning the impact of ASGM cooperatives business in Ituri province/ DRC on the Country development and economic growth. Specifically, four objectives were addressed in a series of questions that investigated: (i) the nature and processes of the Artisanal and Small Scale Gold Mining (ASGM) cooperative activities in Ituri Province/DRC; (ii) the ASGM cooperatives impacts on the socio-economic transformation both in terms of contributions and shortcomings ; (iii) the challenges encountered by ASGM cooperatives in contributing to their artisanal gold mining activities; (iv) the opportunities and possible alternatives to enhance and make more sustainable the ASGM cooperatives to boost the socio-economic progress. Semi structured questionnaires, interviews, observation and photography were employed to address the set objectives. In the rendez-vous, were quantitative and qualitative data analysis engaged via statistical package for social scientists and microsoft excel whereas inferential data analysis on IV & DV was done first via Pearson correlation to test the correlation level and secondly through Anova regression to measure their significance. Research results confirmed ASGM cooperatives activities as driver of the economic growth through creation of employments, tax payment, its effect on living standard and income, contributions to build the province through housing sector, trade and investment plus supplementary initiatives to shape the trade and investment in the region. In addition to the social development aspect, ASGM cooperatives hands were seen in contributing to rehabilitate a number of roads, schools and bridges infrastructures including contributions to develop sports and charities. A number of side effects of ASGM cooperatives activities were recorded vis-à-vis environmental concerns on fauna, flora and human health in the region. Following numerous challenges facing the ASGM sector in Ituri, the research advocated for the security and peace to be restored in Ituri especially around the mining sites, modern gold refinery to add value to the minerals for more economic benefits, trainings, tax alleviation and subsidies to ASGM sector and plan for after gold mining activities intended for both communities living around gold mining sites and gold dealers.

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