Master of Library & Information Science

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https://hdl.handle.net/20.500.11951/853

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    Influence of Public Relations on the Management of Library and Information Services at Makerere University Business School Library
    (2023-10-13) Akurut Racheal
    Public Relations recognises the library’s contribution to the conservation, preservation, and distribution of information for national development which allows the librarians to improve the library’s reputation so that more people will use its services. The purpose of this study was to establish the PR in the Makerere University Business School library’s management of library and information services. The study sought intended to achieve four goals: to identify PR activities at MUBS Library, to establish the contributions of PR to academic libraries, to identify the influence of “PR on the management of library and information services” and to explore the set- backs to carry out PR activities at MUBS Library. The study data were gathered from forty (40) respondents using a case study research design and a qualitative research approach, of which 12 were library personnel and 28 were students enrolled in masters and degree programs. The findings revealed that: PR activities at MUBS library are the dissemination of information, promotion of awareness and publicity, creating a good image of the library & provision of information materials. PR influence involved establishing and maintaining mutual lines of communication, publicity, advertisements, arranging and managing press conferences, exhibitions, library week, creation of communications, determining needs, priorities, goals and objectives and PR team contacting media houses. Setbacks were PR technological advancement, obsolescence of library services, diversity management issues, unskilled manpower and limited staff, high costs, poor reading culture, resistance to change and existing budget for the library. For PR and management employees to efficiently carry out their core responsibilities and promote the library’s services, it was determined that MUBS must provide them with the necessary support. Given the above, it was recommended that the PR team should always be trained to be able to conduct PR activities, MUBS management should intensify advertising, lobbying and publicity to improve communication with the public and adopt publicity tools to market library services.
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    Examining the Current Collection Development Practices in the Uganda Institute of Information and Communications Technology
    (2022-10) NalunkumaElizabeth
    Collection development practices facilitate the development of quality collections. This study aimed at examining the current collection development practices in the Uganda Information and Communications Institute (UICT) Library to determine if they were effective for building relevant collections at the UICT library. The objectives of the study were: i) to find out how collections are developed at the UICT library; ii) to determine the factors that influence collection development at the UICT library; iii) to investigate the challenges affecting collection development at the UICT library; and iv) to obtain strategies for improving collection development at the UICT library. A case study research design was adopted for the study. The researcher used a qualitative research approach with study participants from the library, faculty and student representatives. In total, the study had 14 study participants. The data collection methods used were an interview guide and document reviews. The study findings revealed that UICT had a collection development policy although it was only known to the library staff. The faculty staff and students had no knowledge about the collection development policy nor its contents. The study also revealed that students were entirely not involved in the collection development process although faculty staff were asked to provide titles for collections they deemed necessary through a group email from the librarians. All study participants complained that their recommendations were never considered. The researcher also found out that collection development was limited by budget constraints, lack of user involvement, lack of ICT training among others. The study participants proposed being involved in the collection development process, taking their recommendations seriously and using library fees for collection development among the ways to improve collection development. The study concluded that the collection development practices at the UICT library were not effective in building quality collections because they left out students who were the major users of the collections. The study recommended involving all library users in the collection development process, taking into consideration staff recommendations and training library staff in collection development among the ways of improving collection development at the UICT library.
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    Examining the Current Collection Development Practices in the Uganda Institute of Information and Communications Technology
    (2022-10) NalunkumaElizabeth
    Collection development practices facilitate the development of quality collections. This study aimed at examining the current collection development practices in the Uganda Information and Communications Institute (UICT) Library to determine if they were effective for building relevant collections at the UICT library. The objectives of the study were: i) to find out how collections are developed at the UICT library; ii) to determine the factors that influence collection development at the UICT library; iii) to investigate the challenges affecting collection development at the UICT library; and iv) to obtain strategies for improving collection development at the UICT library. A case study research design was adopted for the study. The researcher used a qualitative research approach with study participants from the library, faculty and student representatives. In total, the study had 14 study participants. The data collection methods used were an interview guide and document reviews. The study findings revealed that UICT had a collection development policy although it was only known to the library staff. The faculty staff and students had no knowledge about the collection development policy nor its contents. The study also revealed that students were entirely not involved in the collection development process although faculty staff were asked to provide titles for collections they deemed necessary through a group email from the librarians. All study participants complained that their recommendations were never considered. The researcher also found out that collection development was limited by budget constraints, lack of user involvement, lack of ICT training among others. The study participants proposed being involved in the collection development process, taking their recommendations seriously and using library fees for collection development among the ways to improve collection development. The study concluded that the collection development practices at the UICT library were not effective in building quality collections because they left out students who were the major users of the collections. The study recommended involving all library users in the collection development process, taking into consideration staff recommendations and training library staff in collection development among the ways of improving collection development at the UICT library.
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    The Contribution of Information Literacy Competencies Towards Utilization of Information Resources Among Second Year Nursing Students of Aga Khan University, Uganda
    (2019-06) Nakaziba, Sarah
    The aim of this study was to examine the contribution of Information Literacy (IL) competencies towards effective utilization of information resources among Aga Khan University (AKU) Second Year Nursing Students. The study addressed the following objectives: review how IL programmes are managed at AKU, establish which IL competencies AKU Nursing Students acquire from the library staff, examine the contribution of IL competencies in the effective utilization of information resources at AKU, and identify the factors that either hinder or facilitate the utilization of information resources at AKU. The study adopted a case study research design with a qualitative research approach to collect qualitative data from 31 Second Year Nursing Students, 14 Faculty and 2 Librarians. Findings from the study revealed that most Second Year Nursing Students were not able to use the information resources because they lacked the crucial information literacy competencies (knowledge and skills). The study further revealed that way the IL programme is organized at AKU is the reason for the low levels of IL among the Second Year Nursing Students. Furthermore, the study revealed a number of factors that hinder Second Year Nursing Students from utilizing information resources at AKU to included: Lack of or slow internet connectivity, Limited IL competencies, Limited time for visiting the library while on campus, Inaccessibility to information resources, Lack of awareness of the available information resources, Users perceptions to the library collection, Poor reading habits and the bulkiness of the books. The study concluded that AKU IL programme has not effectively disseminated IL competencies to the Second Year Nursing Students because: IL course unit was not embedded in the curriculum, the training was designated for only freshmen, the model of training and time allocated are not effective for this complex subject, there is minimum Faculty-Librarian collaboration. The researcher recommended that the library should engage in aggressive IL advocacy, adoption of ACRL Information Literacy Standards for Nurses, designing of an IL policy to guide the IL implementation and teaching activities, promote current awareness of library information resources, and implement and market the library online spaces like OPAC and remote access.