School of Business

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Browsing School of Business by Author "Deborah Natabo"

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    Technological Innovations and Business Efficiency
    (Uganda Christian Univerity, 2023-10-02) Deborah Natabo
    The purpose of the study was to establish whether organizations are making use of technology to drive business efficiency and to establish whether technology has had any positive impact on the organizations. The association between the measures of technological innovations and business efficiency for organizations in Kampala District was ascertained during the study. The study employed quantitative methods of data collection and analysis based on a sample size of 144 respondents. Results revealed that the most effective contributor to business efficiency is online marketing (R of 0.894), followed by online business tools (R of 0.722), then labour-saving technologies (R of 0.655) and the least contributor is remote working (R of .0372). The test also revealed that organization's technological innovations have a statistically significant positive relationship with business efficiency since all p values were below the alpha of 0.05 and as such the null hypothesis was rejected. The recommendations were that organizations should embrace technology to boost their profitability, improve productivity, improve customer experience and improve the speed and efficiency of distribution and delivery processes.