Evaluation of Intrisic and Extrinsic Motivation of Staff: A Case of Scripture Union

Abstract

The study aimed at evaluating the intrinsic and extrinsic motivation of staff of Scripture Union. It was specifically conducted at Scripture Union Uganda. The study objectives included; to evaluate SU’s intrinsic motivation package of staff, to evaluate SU’s extrinsic motivation package of staff, and to find out the challenges SU faces in motivating its staff. The study employed a cross-sectional survey design, where triangulation approach was used. The sample comprised of national council board members, senior management staff, junior staff team, and support staff (volunteers), equivalent to fifty-six. These were purposively and simple randomly selected. Data was collected using questionnaires, interviews and focus group discussions. The study was analyzed qualitatively. The study findings revealed that SU’s intrinsic motivation package has a significant effect on her staff. The study also revealed that SU’s extrinsic motivation package has a significant effect on her staff. The study finally revealed that SU experiences several challenges in motivating her staff mainly: financial constraints, lack of motivation policy and HR department. Basing on the above findings, motivation plays a major role in the organizational performance, staff wellbeing and the general development of the organization. The study finally recommends that SU’s staff should be paid extra fee to meet their basic needs, trainings and upgrading should be given a priority for the efficiency of the ministry.