TEAMWORK AND ORGANIZATION PERFORMANCE.

Abstract

The study was about the effect of team work and organizational performance, a case study of Centenary Bank Mbale Branch. The study objectives were as follows; to examine the effect of work roles on organizational performance, the effect of participatory decision making on organizational performance and to investigate the effect of delegation of work on organizational performance in Centenary Bank Mbale Branch. The study used a cross sectional research design where both qualitative and quantitative approaches were used. The study population constituted a total population of 78 questionnaires which were issued to respondents out of a population of 80 respondents who included tellers, loan officers, supervisors and managers of which only 70 returned fully filled questionnaires. Questionnaires and interview guides were considered as data collection instruments. The study findings noted that there is a strong positive and statistically significant effect of work roles on organizational performance in Centenary Bank Mbale Branch with Beta of 0.321 at P=0.000<.05) ,as regards to the effect of participatory decision making on organizational performance, there is a strong positive and statistically significant effect of participatory decision making on organizational performance with Beta of 0.368 at P=0.000<.05) while for the effect of delegation of work on organizational performance in Centenary Bank Mbale Branch, there was also a strong positive and statistically significant effect of delegation on organizational performance with Beta of 0.315 at P=0.000<.05). It is therefore recommended that there is need for clarity and alignment of roles and responsibilities to ensure that all employees understand their specific roles, responsibilities and objectives within the organization, this will help in aligning individual efforts with organizational goals. There is need to continue providing continuous opportunities to employees to enhance their skills and capabilities relevant to their roles as this improves performance and prepares employees for future challenges. It is recommended that there is need to foster an environment where employees feel comfortable sharing ideas, concerns and feedbacks with management and among themselves.