Masters in Business Administration-MUC

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    THE ROLE OF BUDGET MANAGEMENT ON SERVICE DELIVERY IN LOCAL GOVERNMENT. A CASE OF KWEEN DISTRICT LOCAL GOVERNMENT
    (2024-11-05) ODONGO BENJAMIN
    This study examined the effect of budget management on service delivery in Kween DLG. The objectives of this study included; assessing the effect of budget planning, budget implementation and budget evaluation on service delivery. The study employed a cross sectional desig and adopted both qualitative and quantitative approaches. The study population was 85 respondents from where a sample of 70 was picked using Morgan tables. The stud also used simple random and purposive sampling techniques. The study findings revealed that budget evaluation is the greatest predictor of service delivery in the district with a beta value = 0.490. Budget planning is the second greatest predictor of service delivery with a beta = 0.225 and budge implementation is the least predictor of service delivery with a beta = 0.222. The study concludes that budget management moderately contribute to service delivery in Kween DLG. The study recommends that; The district management should emphasis and encourage all stakeholders to always be part of the planning process as this shall help in getting their constructive ideas on how well the services within the district can be delivered. The district should put more emphasis on ensuring that proper implementation of all budgeted activities is realised as this shall help ensure that services are quickly and easily made available to the people. There is need for the district to focus more efforts towards strengthening budget evaluation as this shall help in ensuring that all budgets are executed as they agree in order to minimise variances which can cause delays in delivering better services to the people.
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    ORGANISATION CULTURE AND EMPLOYEE PERFORMANCE: A CASE OF INTRAHEALTH INTERNATIONAL IN UGANDA
    (2024-10-30) ACHA BRENDA
    The study investigated organization culture and employee performance at IntraHealth International. The objectives of the study were; to ascertain the effect of organization norms, management practice and organizational processes on employee performance in IntraHealth International in Uganda. The study used both qualitative and quantitative approaches to research. A sample size of 61 respondents was used in the study. The instruments for data collection mechanisms was Questionnaires with 91.8% response rate and use of interview guide with 80% response rate. The results of the study showed that norms and values are present, well-articulated and they have a significant positive effect on performance at IntraHealth. The results of the study also indicated that management practice had a high overall mean implying that management practice had a significant effect on the performance of employees and organization at large. The study also confirmed that the organizational processes at IntraHealth enhanced employee performance and has significant effect on the performance of employees. The researcher recommends that Intrahealth management should continually enhance norms and values by setting up adequate systems like planning and budgeting to support the implementation of norms and values. The researcher recommends for the positive management practices to be sustained especially relating to routine feedback from supervisors, managers through open communication flows, this will allow for an open environment where issues affecting performance are address as and when they happen. The researcher also observes that since Organization processes have significant effect on employee performance IntraHealth needs to improve on certain process flows to enhance efficiency, effectiveness, monitoring tools that track planned vs actual performance outcomes. And also recommends putting in place formal mechanisms that enables learnings from best practices to ensure continuous improvement and innovation. In conclusion, the study discovered that organization culture has a significant effect on employee performance at IntraHealth and therefore recommends for management to enhance parameters of organization culture that enables continuous improvement and innovation at IntraHealth International.
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    TAX EDUCATION INITIATIVES AND INCOME-TAX COMPLIANCE IN MBALE CITY
    (2024-10-29) ABER LILLIAN BIRUNGI
    This study was undertaken to investigate the effect of tax education initiatives on income tax compliance in the business sectors in Mbale City Town Council. A case study design was used for this study. A population of 380 respondents was considered and a sample of 100 respondents was selected for this study with 21 taking part in the interviews and 79 in questionnaires. Data was analyzed using mixed approaches. The quantitative data was analyzed using SPSS beginning with descriptive and followed by inferential analysis. While qualitative data was analyzed using content method and it strengthened quantitative results. The study Pearson correlation results revealed the existence of a positive and significant effect between financial literacy programs and income tax compliance (r=0.587; P=.000), a positive and significant effect between radio program engagement and income tax compliance (r=0.477; p=.000) and a positive and significant effect between tax clinics and income tax compliance (r=0.608; p=0.000). The regression coefficient results revealed that tax clinics was the most significant predictor of income tax compliance (ß=.690; Sig=.000) implying that income tax compliance in Mbale city largely depends on enforcement actions and other support services that support tax compliance. The study concluded that all three independent variables are positive determinants of income tax compliance. The study recommended that the Mbale city leadership together with the tax bodies should apply financial literacy programs, embrace radio program engagement and adopt tax clinics as a means for promoting and enhancing income tax compliance by the business sector in Mbale city.
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    PROJECT MANAGEMENT PRACTICES AND OPERATIONAL PERFORMANCE OF DISTRICT LOCAL GOVERNMENTS IN EASTERN UGANDA A CASE STUDY OF MBALE DISTRICT LOCAL GOVERNMENT
    (2024-10-29) MUDUWA PENINAH JOAN
    The study examined the effect of project management practices on operational performance of Mbale District. The objectives under this study included examining the effect of project planning, implementation and monitoring on operational performance. The study employed a cross sectional design and also adopted a mixed approach of both qualitative and quantitative approaches. The study population was 85 from which a sample size of 70 was picked based on Krejci and Morgan (1970) table. Simple random and purposive sampling were used in selecting the respondents. The study findings revealed that project planning is significantly correlated to operational performance by 30.4% at p= 0.025. In terms of the effect, project planning accounts for 9.2% of the variations in organisational performance. project implementation is significantly correlated to operational performance by 40.5% at p= 0.002. In terms of the effect, project implementation accounts for 16.4% of the variations in organisational performance. project monitoring is significantly correlated to operational performance by 56.6% at p= 0.000. In terms of the effect, project monitoring accounts for 32% of the variations in organisational performance. The study concluded that having proper project management practices in place more so for local government plays a significant role in ensuring improved operational performance. The study recommends that; the district should put more emphasis on ensuring that routine planning for projects is encouraged as this shall help in developing proper and accurate budgets for the various projects undertaken by the district. the district should put more emphasis on ensuring that proper project monitoring practices are ensured at the district. The district should put more emphasis on ensuring that routine monitoring of projects at the district is done as this shall help ensure that variations in what was planned and what is being done is in close match
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    PROCUREMENT PRACTICES AND ORGANIZATIONAL PERFORMANCE A CASE OF ADJUMANI DISTRICT LOCAL GOVERNMENT
    (Uganda christian University Mbale university college, 2024-10-29) Droma Alfred
    ABSTRACT This study examined the effect of procurement practices on organizational performance in Adjumani district local government. Specifically, the study examined the effect of inventory, contract and E-procurement practices on organizational performance. The research employed a positivist research philosophy with descriptive analysis. The sample of this study was 92 employees of Adjumani district local government of which only 71 participated and returned the completed questionnaires. Questionnaires, and interview guide were the main data collection tools while data analysis involved the use of quantitative and qualitative statistical techniques. The study established a positive and significant correlation between procurement practices and organizational performance, R Square value = 0.890 (0.890*100 = 89.0%). . The study concluded that all study variables, inventory with Beta value of 0.883 at p=0.002, contract with Beta value of 0.344 at p= 0.000 and E-Procurement practices with Beta value of 0.285 at p=0.001 have a positive significant effect on organizational performance. The research concluded that effecting changes in the inventory, contract and E-Procurement will significantly lead to better organizational performance. The study recommends that; the management of Adjumani District local government should put more emphasize on contracts management since the regression results indicated that it was the second contributor to organizational performance. This can be done through contracts administration and regular monitoring of contractual works; based on descriptive results the management should maintain optimal levels of inventory to help reduce cases of tied up capital in the organization; the study results suggest that management should make sure that E-procurement implemented innovations are suitable with existing systems and resources in order to assure flexibility and usefulness.