The Effect of Job Design on Employee Satisfaction in an Educational Institution: A Case of Kyambogo University

Abstract

The study examined the effect of job design on employee satisfaction at Kyambogo University. Specifically, the study examined the effect of job rotation on employee satisfaction; determined the effect of Job Enlargement on employee satisfaction; assessed the effect of Job Enrichment on employee satisfaction; and examined the extent to which job design approaches affect employee satisfaction at Kyambogo University. A cross-sectional survey design was adopted with a quantitative research approach. Data was collected from a sample of 200 staff at Kyambogo University, using a questionnaire. Findings indicated the effects of job design on employee satisfaction as job rotation programs positively impact employee satisfaction at Kyambogo University. Job enlargement is effective to employee satisfaction as it improved morale of employees at Kyambogo University. Job enrichment is effective to employee satisfaction as it improved employee satisfaction at Kyambogo University. The study concluded that job rotation, job enlargement and job enrichment as components of job design are effective to employee satisfaction at Kyambogo University. The study recommended that there was need for: implementing structured job rotation programs to diversify employees’ roles and enhance their skills across departments, ensuring clear guidelines and training modules for each rotation; expanding job roles through effective job enlargement initiatives should focus on utilizing skills, fostering diversity, and aligning tasks with employees’ capabilities and career goals; enriching job roles with decision-making authority and skill development opportunities is crucial, supported by a conducive environment for innovation and feedback mechanisms to boost job satisfaction and organizational performance at Kyambogo University.