Group Processes
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Date
2018-10
Journal Title
Journal ISSN
Volume Title
Publisher
The Academic Journal of St Clements Education Group
Abstract
Rendering much consideration to group tasks and problems without appropriate attention to processes may lessen or even destroy the value of the best workgroup ever known. The failure of accounting officers to handle workgroup dynamics is the source of employee resentment, student strikes, community repulsion, redeployment, and transfer of some staff to and from these institutions, which were reported in the institutions investigated. The study examined processes affecting workgroups in selected public post-primary education institutions in Nebbi District, Uganda. The study employed a cross-sectional research design, in which both quantitative and qualitative approaches were used to collect and analyze data on respondents’ feelings, attitudes, and perceptions about workgroups. Purposive and simple random sampling techniques were used to select 215 participants from a target population of 486 employees. Data were collected using questionnaires and analyzed using percentages, frequencies, and statistical means. Software for data analysis (SPSS 15.0) was used to establish which processes affect workgroups. The findings indicate that leadership (mean = 4.15) is by far the most influential group process in determining effective workgroups over communication (mean = 3.68) and decision-making (mean = 3.15). The study concluded that leadership in effective organizations ensures tasks are performed morally, set goals are attained, workers’ commitment is maintained, and communication with workers is direct. The study recommended to heads of the institution adopt a leadership style that matches personality to the right set of responsibilities. In addition, heads of institutions should provide a management function that maximizes the potential benefits of each personality while maximizing areas where these personalities might conflict.