EXAMINING THE INFLUENCE OF MANAGEMENT INFORMATION SYSTEMS ON EMPLOYEE PERFORMANCE CASE OF HOFOKAM MICRO FINANCE INSTITUTION HOIMA BRANCH

Abstract

This research examines the influence of Management Information Systems (MIS) on employee performance at Hofokam Microfinance Ltd, Hoima Branch, highlighting the role of MIS in enhancing organizational efficiency and productivity. A mixed-methods approach was utilized, combining qualitative and quantitative techniques. A survey was distributed among employees to assess their interaction with MIS and its perceived effects on their tasks. In-depth interviews with management explored the strategic role of MIS in decision-making and organizational management. The study found that MIS positively influences employee performance by improving task completion speed and accuracy through real-time data access. Employees reported enhanced data management, reduced errors, and improved customer interactions. Adequate training and a user-friendly interface were critical for maximizing MIS benefits, as trained employees navigated the system more effectively.This research underscores the significant role of MIS in microfinance institutions, recommending ongoing investment in MIS infrastructure, regular staff training, and system updates to optimize employee performance and enhance organizational success. The findings contribute to understanding how MIS can support operational efficiency and decision-making in the microfinance sector.