THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND EMPLOYEE PERFORMANCE IN HOTELS ; A CASE OF STUDY COURTYARD HOTEL BY MARRIOTT KUWAIT CITY.

Abstract

This study investigated the relationship between transformational leadership and employee performance at Courtyard by Marriott Kuwait City, focusing on the leadership dimensions of idealized influence, inspired motivation, intellectual stimulation, and individualized consideration. Using a cross-sectional, descriptive case study design, a sample of 133 participants was determined through Krejcie and Morgan's (1970) table, achieving a 97.3% response rate. Data were analyzed using both qualitative and quantitative approaches, with thematic analysis conducted via NVivo and statistical analysis performed using Pearson correlation and regression techniques. The objectives were to establish the relationship between Idealized Influence, Inspired Motivation, Intellectual Stimulation, and Individualized Consideration and Employee Performance in the hotel industry.