ORGANISATION CULTURE AND EMPLOYEE PERFORMANCE: A CASE OF INTRAHEALTH INTERNATIONAL IN UGANDA
| dc.contributor.author | ACHA BRENDA | |
| dc.date.accessioned | 2024-12-03T13:47:57Z | |
| dc.date.available | 2024-12-03T13:47:57Z | |
| dc.date.issued | 2024-10-30 | |
| dc.description.abstract | The study investigated organization culture and employee performance at IntraHealth International. The objectives of the study were; to ascertain the effect of organization norms, management practice and organizational processes on employee performance in IntraHealth International in Uganda. The study used both qualitative and quantitative approaches to research. A sample size of 61 respondents was used in the study. The instruments for data collection mechanisms was Questionnaires with 91.8% response rate and use of interview guide with 80% response rate. The results of the study showed that norms and values are present, well-articulated and they have a significant positive effect on performance at IntraHealth. The results of the study also indicated that management practice had a high overall mean implying that management practice had a significant effect on the performance of employees and organization at large. The study also confirmed that the organizational processes at IntraHealth enhanced employee performance and has significant effect on the performance of employees. The researcher recommends that Intrahealth management should continually enhance norms and values by setting up adequate systems like planning and budgeting to support the implementation of norms and values. The researcher recommends for the positive management practices to be sustained especially relating to routine feedback from supervisors, managers through open communication flows, this will allow for an open environment where issues affecting performance are address as and when they happen. The researcher also observes that since Organization processes have significant effect on employee performance IntraHealth needs to improve on certain process flows to enhance efficiency, effectiveness, monitoring tools that track planned vs actual performance outcomes. And also recommends putting in place formal mechanisms that enables learnings from best practices to ensure continuous improvement and innovation. In conclusion, the study discovered that organization culture has a significant effect on employee performance at IntraHealth and therefore recommends for management to enhance parameters of organization culture that enables continuous improvement and innovation at IntraHealth International. | |
| dc.identifier.uri | http://hdl.handle.net/20.500.11951/1495 | |
| dc.language.iso | en | |
| dc.title | ORGANISATION CULTURE AND EMPLOYEE PERFORMANCE: A CASE OF INTRAHEALTH INTERNATIONAL IN UGANDA | |
| dc.type | Thesis |