Masters in Public Administration and Management-MUC

Permanent URI for this collectionhttps://hdl.handle.net/20.500.11951/1153

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Fiscal Decentralization and Local Revenue Performance in Bulambuli Local Government
(Uganda Christian University, 2024-09-19) Peter Pex Paak
This study was conducted to examine the contribution of fiscal decentralization and local revenue performance in Bulambuli local government because local revenue collection had been less than 40% of the targeted revenue. It was guided by the following objectives: To examine the role of expenditure assignment on local revenue performance in Bulambuli District Local Government; to assess the role of revenue assignment on local revenue performance in Bulambuli District Local Government; and finally to establish the role of intergovernmental transfers on local revenue performance in Bulambuli District Local Government. A descriptive design was employed and both qualitative and quantitative approaches used. The target population of study was 150 people out of which a sample size of 108 obtained by use of the Sloven formula was used to provide the requisite data. The study adopted both purposive and simple random as sampling techniques. The study used questionnaires and interview methods of data collection. The research instruments were questionnaires and interview guides which were used to collect primary data from respondents. The study findings revealed that for objective one, at R2= .399; the sig value was = .000 < .05; for objective two, R2= .164; the sig value was = .000 < .05; while for objective three, at R2= .092; the sig value was = .003 < .05. therefore, the study concluded the expenditure assignment plays a significant role towards local revenue performance; at the same time, revenue assignment plays a significant role towards local revenue performance; and similarly, the intergovernmental transfers also play a significant role towards local revenue performance in Bulambuli District local government. The study recommends among other things that Bulambuli District local government should focus on effectively carrying out its role in expenditure assignment. This should involves ensuring that resources are allocated efficiently and in line with local priorities on local revenue performance. The district should invest in capacity building initiatives to strengthen the skills and knowledge of its staff involved in revenue collection. The district should also develop effective strategies such as conducting thorough assessments of revenue needs and priorities, aligning the allocation of transfers with local development goals for utilizing intergovernmental transfers to maximize their impact on local revenue performance.
Effect of Organisational Culture in Influencing Sustainability of the Aids Support Organisation, Soroti Branch
(Uganda Christian University, 2024-09-19) Doreen Arago
The study sought to establish the effect of organizational culture on sustainability of The AIDS Support Organization (TASO), Soroti branch. The study objectives were to; examine the contribution of organizational norms, leadership and organizational power dynamics to the sustainability of TASO Soroti. The researcher used a correlation research design and used both qualitative and quantitative research approaches in collecting data. The study population was 75 and used a sample size of 63 respondents. The sample comprised of Centre Advisory Committee (CAC) members, staff and Lay health workers of TASO Soroti. Data was analyzed by the use of computer aided SPSS data analysis software. Presentation of data has been done by the use of tables and percentages. Descriptive statistics and correlations were used to compare culture and organizational sustainability to establish the strength between dependent and independent variables. Findings in this study indicate that there is a relationship between organisational culture and organizational sustainability. There was a link between TASO Soroti organisational norms and its sustainability, TASO Soroti leadership has had a negative impact on organisational sustainability and organisational power dynamics had a significant influence on the sustainability of TASO Soroti. The study recommends that; TASO leadership should meaningfully involve all stakeholders in planning, resource mobilization, implementation and evaluation of its programmes, Government should review its HIV/AIDS service delivery policies to favor quality service providing organisations like TASO and sieve out opportunists who get in control of funds but incapable of offering quality service, TASO embrace visionary staff and board members who can ably plan and maintain its activities even with reduced donor support and TASO should establish initiatives that can promote locally generated financial resources to meet its service delivery needs.
Role of Elected Leaders in Promoting Health Care Service Delivery in Kibuku Health Center IV Uganda
(Uganda Christian University, 2024-09-19) Juliet Najjuma
The study examined the role of elected leaders on delivery of Healthcare services in Kibuku Health Center IV. It was guided by three research objectives: To assess the role of planning on delivery of Healthcare services in Kibuku Health Center IV; to examine the role of resource allocation on delivery of Healthcare services in Kibuku Health Center IV; and to establish the role of monitoring on delivery of Healthcare services in Kibuku Health Center IV. The study adopted a descriptive research design and a sample size of 113 was selected randomly. The findings revealed that planning, resources allocation and monitoring by elected leaders contribute to delivery of Health services in Kibuku Health Center IV from both qualitative and quantitative data. It was concluded that planning, resources allocation and monitoring by elected leaders are important factors that influence the delivery of health care services, and therefore have a significant effect on the provision of healthcare services in Kibuku Health Centre IV. It was recommended that Kibuku health center IV should pay attention to elected leaders participation in planning, resource allocation and monitoring in order to provide quality health services. In general government should prioritize elected leaders participation in planning, resource allocation and monitoring aspects as important determinants in provision of quality health care services in health center IVs in the country.
Contract Management and Service Delivery in the Roads Sector in Mbale City, Uganda
(2023-10-23) Sylivia K.B Nekesa
Although the Local Government procurement regulation 120 of 2006 stipulates the need to ensure smooth implementation of the contract, the road sector in Mbale Municipality reflects poor performance and general ineffective road service delivery. The study therefore set out to establish the role of contract management in influencing service delivery in the Roads sector in Mbale City. The study was guided by three specific objectives: (1) To assess the effect of contract administration on service delivery in the roads sector in (2) to examine the effect of relationship management on service delivery in the roads sector and (3) to analyze the effect of contract monitoring on service delivery in the roads sector in Mbale City. The study adopted descriptive study design and a sample of 108 respondents who included the contract and evaluation committees, the politicians, technical Local government staff and contractor from Industrial and Northern division was determined using Krejcie and Morgan’s table. Simple random and census sampling techniques were used to select the study respondents. Questionnaires and interviews were used to collect data. Quantitative data from questionnaires was analyzed using SPSS version 20 and interpretation of data was done using descriptive and inferential statistics. Qualitative data from interviews was analyzed using thematic analysis. The findings show that for contract administration and service delivery R2 = .040 and the Sig = .015 < .05; for relationship management and service delivery R2 = .152 and the Sig = .000 < .05; and for contract monitoring, R2 = .121 and the Sig = .000 < .05. The study concluded that there was a weak significant effect of contract administration of service delivery in the road sector; a strong significant effect of relationship management on service delivery in the road sector and a strong significant effect of contract monitoring on service delivery in the road sector in Mbale city. This study recommends review of the road contract management policy where strategies of public engagement should be emphasized in the procurement and contract management process. In addition, the Ministry of Local government and Mbale City in particular should sensitize the public about their roles in the contract management process in addition to putting in place mechanisms of ensuring feedback from the public and its utilization about the performance of roads. Further research is also recommended on the role of community engagement in enhancing the performance of the road sector.
Capacity Building Strategies and Employee Performance in Mbale City
(Uganda Christian University, 2023-10-24) Dhoiffir Nainmdine
This study examined the effect of capacity building strategies on employee performance in Mbale City. The objectives that guided the study included: To assess the effect of performance improvement programs on employee performance; examine the effect of professional development programs on employee performance, and establish the effect of ethics trainings on employee performance in Mbale City. A cross-sectional study design, with both quantitative and qualitative approaches, was applied in this study and a sample of 64 respondents who were employees of Mbale city was utilized. With a 95.3% response rate, research findings revealed there were proper performance improvement programs in Mbale City and had an effect on employee performance, professional development programs played a significant role towards the employee performance, and ethics trainings were rarely conducted, though had an effect on employee performance. As a result, it was recommended that a performance improvement policy is established in the city as well as a performance improvement team, the city administration should consider hiring experts, especially when it comes to key components of city management, and finally, the city administration develops an Ethics and Professional standards policy to be followed by all staff – followed by annual ethics public surveys. Further research is suggested in the areas of: The role of ethics on the effectiveness of public service delivery in Uganda’s local governments, relationship between induction and training and employee adoption of organizational culture, influence of leadership on the ethical conduct of local government employees, and the effect of capacity building strategies on employee performance.

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