Master of Business Administration - Kampala Campus

Permanent URI for this collectionhttps://hdl.handle.net/20.500.11951/1191

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    Staff Perception of Performance Appraisal in Higher Education Institutions :A Case of Nkumba University
    (Uganda Christian University, 2025-05-26) Doris Akampurira
    The researcher explored the staff perception of performance appraisal in higher education institutions in Uganda with specific interest in Nkumba University (as a case). Specifically, this study evaluated the effectiveness of the performance appraisal process in providing clear and actionable feedback to employees, it assessed the transparency of the performance appraisal process and examined the efficiency of the performance appraisal process in facilitating continuous improvement in employee performance. The study used a qualitative research approach and case study design throughout the research process. Using purposive sampling technique to select participants (university management, administrative staff, human resource personnel, and lecturers) were selected. The data collection methods and instruments including key informant interview and document review checklist. Data collected from the fieldwork was analyzed thematically informed by coding process. This was supported by editing and content analysis to support the common themes that emerged from the coding process.The findings revealed that feedback is often infrequent, unclear, and lacks relevance to individual career goals, leading to staff feeling disconnected from university objectives and hindered in their professional development. It was also revealed that while some staff members reported clear communication of appraisal criteria, transparent goal-setting, and opportunities to discuss appraisal outcomes, others expressed concerns about a lack of transparency, unclear evaluation criteria, and inconsistent feedback. It was showed that NU provides various resources, including training and mentorship, to help staff act on feedback yet challenges arise when feedback lacks specificity or fails to align with career aspirations, underscoring the need for well-structured appraisal practices.Based on the key findings, the study suggested that the human resource department should develop and implement uniform performance evaluation criteria across all departments to ensure consistency and fairness in the appraisal process. It was further suggested that the academic affairs department should link performance evaluations in teaching with targeted professional development opportunities, such as workshops, seminars, or mentorship programs, to address specific areas of improvement. The study further suggested that the quality assurance department should ensure that staff appraisals are aligned with university-wide quality assurance standards, emphasizing their role in maintaining and enhancing academic and operational quality.
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    Effects of Corporate Governace Practices on Organisational Performance
    (Uganda Christian University, 2023-07-12) Dorothy Nakato
    This study sought to investigate the effects of corporate governance practices on the operational performance of Christian Based Organizations based on a case of Compassion International Uganda (CIU), Kampala district. The study was guided by three objectives: to establish the relationship between board accountability and operational performance, to examine whether leadership collaboration influences operational performance and to assess the how board empowerment influences operational performance in Compassion International Uganda. The research was carried out using cross-sectional research design. A mixed methods approach was used. Both simple random and purposive sampling methods were used to generate a sample of 44 respondents that were involved in the study. Data was collected using questionnaires and interview guide administered on the board members, top management and support staff of Compassion International Uganda. Correlation results show that board accountability and operational performance are significantly and positively related (r= .551, p < .05), leadership collaboration and operational performance are significantly related (r = .613, p< .05), board empowerment and operational performance are significantly related (r = .456, p< .05). The regression results showed that leadership collaboration has the most effect on operational performance in CIU given a higher Adjusted R Square = .371 compared to that of board accountability and board empowerment with Adjusted R Square = .314 and Adjusted R Square = .194 respectively. This means CIU’s corporate governance practices have a statistically significant positive relationship with operational performance since all p values were below the alpha of 0.05 and as such the null hypothesis was rejected. The study recommended that members in Compassion International Uganda should keenly consider the corporate governance practices such as board accountability, leadership collaboration and board empowerment. The study also recommended the need to sanction Christian Based Organizations that do not adhere to transparency and disclosure requirements that are critical tenets of effective board governance.
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    Socio-Economic Effects of Oil Exploratory Activities on the Host Communities in Bunyoro Sub-region, Uganda
    (Uganda Christian University, 2025-05-11) Sowedi Makowe
    The recent oil and gas exploration activities in the Albertine region of western Uganda have raised a debate on the plight of the local people at various scales. The research is to assess the potential negative impact that would have been caused by the oil exploratory activities. The objectives of the research are to examine the impact of exploratory activities on the host communities, to examine the impact of exploration activities on the socio well being on the host community and to assess the impact of these activities on the environment. The researcher used a qualitative method so that he would be able to get the actual feelings of the local community members. The researcher used local perspectives on the sociology-economic and environmental impacts of oil and gas exploration activities as a lens to examine the extent to which the “resource curse” and “resource blessing” theories are applicable in the oil and gas exploration sites in Uganda. There were increases of business activities in the region, there was an improvement on the socio well being of the people and there a negative impact on the environment.