Masters in Business Administration-MUC

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Browsing Masters in Business Administration-MUC by Author "Ibrahim Muleme"

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    Performance Management Practices and Health Service Delivery in Private Health Hospitals. A Case of Lwala Hospital in Kalaki District
    (Uganda Christian University, 2024-08-13) Ibrahim Muleme
    The study examined the effect of performance management practices on health service delivery in Lwala Hospital. The objectives of the study included; to examine the effect of performance target setting; performance evaluation on health service delivery. The study adopted a cross-sectional design with a mixed approach. The study population was 80 respondents from which a sample size of 63 was selected. Simple random and purposive sampling techniques were employed in selecting the respondents. The data collected in this study was analysed quantitively with the help of SPSS and qualitative analysis was done thematically. The study findings indicated that; performance target setting is significantly correlated to health service delivery at Lwala Hospital by 41.1% at p= 0.003. performance monitoring is significantly correlated to health service delivery at Lwala Hospital by 27.5% at p= 0.056 and performance evaluation is significantly correlated to health service delivery at Lwala Hospital by 41.2% at p= 0.003. The study recommends that; the management of the hospital should put more emphasis towards ensuring that the hospital staff actively participate in setting their own goals. There is need for more efforts to be directed towards ensuring that the supervisors regularly monitor the performance of the staff in the hospital. The management of Lwala Hospital should put more emphasis on ensuring routine evaluation of the performance of the hospital staff.