The Perceived Effect of Corporate Social Responsibility on the Performance of Organizations by Employees in Uganda; A case study of Harris International (U) Limited

Abstract

The purpose of the study was to analyze the effect of corporate social responsibility (CSR) on organizational performance in Uganda. Specifically, it examined the impact of philanthropic, economic, and environmental responsibilities on performance. The research was grounded in Corporate Social Performance Theory and Shareholders’ Theory and adopted a quantitative approach using primary data. A probability sampling technique, specifically simple random sampling, was employed to select 333 employees. Questionnaires served as the primary data collection tool, and data analysis was conducted using the Statistical Package for Social Scientists (SPSS). Univariate and bivariate analyses were applied to address the research objectives and test hypotheses, with descriptive analysis facilitated by a 5-point Likert scale. The study found a positive and significant effect of philanthropic responsibility on performance. Similarly, economic responsibility showed a significant positive effect on performance. Environmental responsibility also demonstrated a significant positive effect on performance. The findings highlight the importance of CSR in enhancing organizational performance, providing insights into formulating effective CSR strategies, optimizing resource allocation, and improving performance outcomes. This research emphasizes the role of CSR in achieving sustainable organizational success, offering a basis for policymakers and management to incorporate CSR as a strategic component of their operations.