Exploration of Staff Perception on Monitoring Practices in Compassion International Assisted Projects in Mbale District

Abstract

The study explored staffs’ perceptions on monitoring practices in organisational performance, with close reference to Compassion International projects in Mbale. The main objective of this study was to explore staffs’ perceptions on monitoring practices in Compassion International Mbale projects. The specific objectives were: To examine the various monitoring practices in Compassion International projects and to explore staffs’ perceptions on the effectiveness of monitoring practices of Compassion International projects in Mbale. The study employed a case study research design, qualitative approach, reviewed relevant literature on the subject basing on objectives and applied the control theory to explore monitoring practices and effectiveness in Compassion International projects in Mbale. The researcher used purposive sampling where the respondents were chosen because of their roles and knowledge about the topic. As a result, the researcher interviewed 10 out of 12 respondents. The findings indicated that monitoring plans significantly contribute to overall organisational performance but Compassion International projects do not intentionally plan, document and use monitoring practices to record the effect of programs and inform them on future interventions. The study recommends that Compassion International projects in Mbale need to intentionally plan, document and utilise monitoring practices for the success of their programmes. The study concludes that monitoring should not be seen as a donor requirement or activity based but should be incorporated in interventions because it enhances program effectiveness and performance.