Application of Information & Communication Technologies (ICTS) in Knowledge Management (KM): Case Studies of the Centre for Basic Research Library and the Privatization unit Library in Uganda.

Abstract

The paper examines the concept "Knowledge Management (KM)". It examines how Information and Communication Technologies (ICTs) could be effectively applied in Knowledge management in this context, I CTs advantages and disadvantages are analyzed along with challenges and strategies towards effective ICT application in KM. Further, the paper is based on content analysis of numerous documents and electronic sources in KM. It was also based on a mini survey and follow up interview of the Centre for Basic Research (CBR) and Privatization Unit Libraries (PU) in view of establishing what the staff and users in these Libraries understand by the term KM, Processes of KM and how ICT is applied in KM.