EFFECT OF E-PROCUREMENT ON ORGANISATIONAL PERFOMANCE. CASE STUDY OF UGANDA CIVIL AVIATION AUTHORITY

Abstract

This study examined the influence of e-procurement on organizational performance at the Uganda Civil Aviation Authority (UCAA). Specifically, it addressed three objectives: to assess the effect of e-invoicing, evaluate the impact of e-bidding, and examine the influence of e-sourcing on organizational performance. A cross-sectional survey design was adopted, utilizing both qualitative and quantitative approaches. Data were collected from 162 respondents 155 survey participants selected through simple random sampling and 7 key informants selected purposively. Data collection methods included questionnaires, interview guides, and documentary reviews. Quantitative data were analyzed using SPSS, with descriptive statistics and Pearson’s correlation analysis applied to determine relationships between variables. Qualitative data were analyzed narratively through paraphrasing and direct quotations. The results indicated that all three e-procurement components had statistically significant positive relationships with organizational performance: e-invoicing (r = .796**, p < 0.001), e-bidding (r = .670**, p < 0.001), and e-sourcing (r = .261**, p = 0.001). These findings underscore the substantial contribution of e-procurement practices to improved performance at UCAA. The study concludes by recommending the continued enhancement and adoption of advanced, efficient e-invoicing, e-bidding, and e-sourcing systems to further elevate performance outcomes.