Browsing by Author "Mary Kagoire Ocheng"

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Experiences of Mid-Level Administrators in Ugandan Universities: A Study of Multiple Role Conflicts
(East African Nature and Science Organisation, 2025-06-20) Faith Mbabazi; Wilson Eduan; Mary Kagoire Ocheng; Stella Amero Eduan
This qualitative study explores the experiences of mid-level administrators in Ugandan public universities, focusing on role conflicts arising from their multiple responsibilities. Grounded in Role Conflict Theory, the research explores time-based, strain-based, and behaviour-based conflicts among 20 administrators at Makerere and Kyambogo Universities. The study was guided by the following research questions: What are the strain-based experiences of mid-level administrators regarding their workload? How do time-based constraints affect their workplace responsibilities? What behavioural challenges arise when executing multiple roles? This qualitative study adopted a constructivist approach, focusing on participants' lived experiences (Creswell, 2014). It targeted mid-level administrators (e.g., deans, bursars, heads of sections, etc.) due to their multifaceted roles. Twenty participants were purposively selected for their expertise. Data were collected via semi-structured interviews, conducted face-to-face and online during the COVID-19 lockdown. Interviews were audio-recorded, with brief notes for follow-up. Pseudonyms ensured confidentiality. Thematic analysis categorized data into time-based, strain-based, and behavior-based themes, aligned with Role Conflict Theory. Findings reveal that extended work hours, heavy workloads, and challenges in switching roles lead to stress, burnout, and work-life imbalances. Gender, marital status, and age influence these experiences, with female and younger administrators reporting higher strain. The study recommends enhanced training and resource support to mitigate role conflicts. Implications for university administration and future research are discussed.
Role Conflict and Burnout among Administrators in Higher Institutions of Education in Uganda
(East African Nature and Science Organisation, 2023-10-16) Faith Mbabazi; Wilson Eduan; Mary Kagoire Ocheng
The purpose of this study was to find out the relationship between role conflict and burnout among administrators in higher education institutions in Uganda. There have been a number of studies on academicians in universities, but not much research has been done on administrators, especially in Uganda. The respondents included midlevel administrators such as deans, directors, heads of department, heads of sections, academic registrars, librarians, directors of services and human resource officers. This was a survey research design carried out on administrators in universities. The questionnaire, which was a combination of role conflict questions and Maslach burnout inventory, was administered to the administrators who had been randomly selected from universities. The findings indicated that role conflict was not a predictor of burnout dimensions of emotional exhaustion, cynicism and professional efficacy; however, coupled with demographics, the results changed, and there was a positive significant relationship, especially with age on emotional exhaustion. It was recommended that university top administrators should be interested in the mental state of their staff because, as earlier noted, emotional exhaustion was the most significant burnout dimension predicted by role conflicts
The ‘Self’ of Hearing-Impaired Learners and their Transition from Primary to Post-Primary Education in Uganda
(East African Nature & Science Organization, 2024-08-12) Bonaventure Wasswa Ssebyanzi; Mary Kagoire Ocheng
In Uganda, post-primary education is one of the milestones in a child’s education. It is characterized by many challenges, particularly faced by learners with hearing impairments attempting to transition from primary to post-primary level. The transition has long been recognized as one of the most challenging issues for learners with hearing impairments, yet it has not been resolved by impeccable empirical scrutiny. This quagmire prompted the researcher to use a phenomenological investigation to explore the significant self-concepts affecting the learners’ transition from primary to post-primary studies. Interviews and group discussions with randomly selected learners who had joined and those who had failed to proceed to post-primary schools were involved. Also, corroborative views and opinions were obtained from preferred teachers and parents in interviews and discussions. It was discovered that the transition of learners with impaired hearing from primary to post-primary level was substantially influenced by family socioeconomic status, gender, age, health, and the learner’s cultural issues – validating the applicability of Schlossberg’s Theory of Transition to provide person-centered answers to transition deterrents, inhibiting the learners from joining and or staying in postprimary schools. It was recommended that self-advocacy training at the primary level be enhanced to help learners develop the skills they need for confidence growth in their abilities before, during and after the transition to post-primary educational institutions.