Charles Hillary Guli2026-06-272026-06-272026-01-12APAhttps://hdl.handle.net/20.500.11951/2170PostgraduateEmployee job satisfaction is a critical concern for organizational effectiveness, particularly within faith-based non-governmental organizations operating in fragile contexts. This study presents a descriptive profile of employee job satisfaction and workplace experiences in Sudan Evangelical Mission (SEM), focusing on organizational, interpersonal, and intrinsic factors. A descriptive cross-sectional research design was adopted, and data were collected from all 35 employees of SEM using a structured questionnaire. The data were analyzed using frequencies and percentages to capture employees’ perceptions without inferring causal relationships. The findings show that the workforce is predominantly composed of program staff directly involved in service delivery, reflecting frontline workplace realities. Descriptive results reveal widespread dissatisfaction with organizational systems, including policy clarity, promotion procedures, professional development opportunities, grievance handling, communication, and supervisory relationships. Intrinsic factors such as recognition, appreciation, morale, and perceived alignment between organizational values and practice also emerged as significant concerns. Although peer support among colleagues was generally strong, this did not translate into a strong sense of relational connectedness, indicating that collaboration was largely task-driven. Compensation was viewed relatively positively; however, non-monetary aspects of the work environment were perceived as inadequate. The study concludes that employee job satisfaction in SEM is shaped more by organizational practices, leadership relationships, and intrinsic motivation than by pay alone. The findings underscore the need for policy review, leadership development, effective communication, grievance management, and intentional recognition practices. By providing a descriptive, evidence-based snapshot of employees’ lived experiences, the study offers practical insights for organizational reflection and improvement in faith-based NGO contexts.enAttribution 3.0 United Stateshttp://creativecommons.org/licenses/by/3.0/us/Thesis