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    Decentralization and Conflict in Uganda: Governance Adrift. 

    Katono, Isaac Wasswa; Manyak, Terrell G. (2010)
    This study examines the challenges that threaten one of Africa’s most ambitious experiments in political, administrative and fiscal decentralization. Based on extensive interviews with local government leaders throughout ...
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    Student evaluation of e-service quality criteria in Uganda: the case of automatic teller machines 

    Katono, Isaac Wasswa (Emerald Group Publishing Limited, 2010-03)
    Purpose – This study aims to identify the most important e-service quality evaluation dimensions in an emerging market context, focusing specifically on automatic teller machines (ATMs). Design/methodology/approach – The ...
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    Conflict management style in Uganda: a gender perspective 

    Manyak, Terrell G.; Katono, Isaac Wasswa (Emerald Group Publishing Limited, 2010)
    Purpose – The paper aims to investigate whether differences exist in the conflict management styles exhibited by male and female managers at different organizational levels in Uganda. Design/methodology/approach – Using ...

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    AuthorKatono, Isaac Wasswa (3)Manyak, Terrell G. (2)SubjectATM - Uganda (1)Conflict in Uganda (1)Conflict management (1)Customer satisfaction (1)Decentralization (1)E-service quality (1)Local government (1)Management skills (1)Uganda - Gender (1)... View MoreDate Issued
    2010 (3)
    Has File(s)Yes (3)

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